• Simple.biz

Simple.biz

Overview

Simple.biz has a rating of 5.0 stars from 1,377 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, customer service, and timely manner. Simple.biz ranks 1st among Website Design sites.

  • Quality
    50

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 98.6%
Positive
797
Neutral
0
Negative
11
See all photos

What reviewers want you to know

Positive highlights

  • Great communication and very professional customer service experience.
  • The timeliness of response and editing is SIGNIFICANTLY better than our previous project manager.

Critical highlights

No critical highlights yet

How would you rate Simple.biz?
Top Positive Review

“Totally Satisfied”

Lacey H.
2/23/24

Simple Biz is truly the web service provider of choice for Asbury United Methodist Church in Nokesville, Virginia. Although we are a small church in membership, we are able to have a web presence equal to the large churches without sacrificing our small church authenticity. We are always satisfied with the work provided by Simple Biz and our project manager, Ella. She listens to what I ask for, and produces immediate results. Try them and you'll be satisfied too!

Top Critical Review

“SCAM do not use”

Megan L.
3/23/24

First off they lie about their location. Take your money. Randomly up the cost with no notice, have a fake number with the area code attached to where you are from, and then block your number and don't respond to emails once you start asking questions. When I called from a different number they gave me the address to a middle school. Any good rating son this site are fake. Look up this business. We are now taking legal action to recoup the money they have stolen from us. They've lost us a ton of business

Reviews (1,377)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (79) project manager (18) response time (15)
Thumbnail of user laceyh102
1 review
1 helpful vote
February 23rd, 2024
Verified purchase
• Updated review

Simple Biz is truly the web service provider of choice for Asbury United Methodist Church in Nokesville, Virginia. Although we are a small church in membership, we are able to have a web presence equal to the large churches without sacrificing our small church authenticity. We are always satisfied with the work provided by Simple Biz and our project manager, Ella. She listens to what I ask for, and produces immediate results. Try them and you'll be satisfied too!

Quality
Mcgyver fixed my problem by listening and communicating effectively.
June 21st, 2023
Verified purchase
• Previous review

Mcgyver pays attention and can sense whether I am satisfied or not. He was able to fix my problem with a plan that he was able to implement. He also communicated with me in a language that I can understand.

Thumbnail of user shonubio
1 review
0 helpful votes
March 28th, 2024
Verified purchase

Ella keeps to appointment time with me. She also makes sure that I understand whatever is being taught at review meetings. She also ensures that every questions and concern I pose to her is resolved satisfactorily. In fact, her capacity concerning her responsibilities to me as a client of Duda is top-notch

Quality
Thumbnail of user ricm55
1 review
0 helpful votes
January 10th, 2024
Verified purchase

The website looks nice, we all like it! Scott really did a very nice job. I asked several friends of mine to find something wrong with it & none of them gave me any negative feedback. You guys are literally top-notch yourself!

Thumbnail of user nancym3997
1 review
0 helpful votes
March 1st, 2024
Verified purchase

Tony is very responsive to my emails and request for help in keeping our website updated. Appreciate all his help.

Thumbnail of user matthewc2214
1 review
0 helpful votes
February 29th, 2024
Verified purchase

They did everything what I asked for and plus some could not be more excited and happy to finally get my web page built. Thank you so much I would definitely recommend you guys.

Quality
Thumbnail of user jamesw6773
1 review
0 helpful votes
April 28th, 2024
Verified purchase

Everyone is professional, helpful, and willing to help him with what he needs. He finds his website great.

Thumbnail of user anthonyh1933
1 review
0 helpful votes
January 10th, 2024
Verified purchase

John and his team made a nice website, we love it. We also got excellent service from him.

Thumbnail of user davidl6622
1 review
0 helpful votes
March 8th, 2024
Verified purchase

Love the service we get. It's super easy to make changes and perform maintenance on our site. Our designated rep responds in a timely manner and helps us with all the needs we have

Quality
Thumbnail of user davidm10899
1 review
0 helpful votes
February 23rd, 2024
Verified purchase

Ella M went above and beyond to help get our new website up and running! She assured me that she will be helping along the way with new content and teaching some basic web adjustment.
Appreciate her professional and polite service.

Quality
Thumbnail of user tomh2295
1 review
0 helpful votes
February 28th, 2024
Verified purchase

I hired John and his company to build me a new website. And they far exceeded my expectations. I highly recommend anyone who is interested in needing their services

Quality
Thumbnail of user sunrisetherapys
1 review
0 helpful votes
March 5th, 2024
Verified purchase

Tony B is very knowledgeable, creative, helpful and resolves our issues quickly. The team at Sunrise Therapy Services appreciates Tony B. Thank you!

Quality
Thumbnail of user jackp1093
1 review
0 helpful votes
February 17th, 2024
Verified purchase

We were in desperate need of a website and overall SEO presence. Tony and his team built our website fast and it came out awesome. I was surprised how detailed it was from a content, design and functionality realm. The price was affordable too. Highly recommend Tony and his team if your business is looking for a website or beginning stages of marketing.

Quality
Thumbnail of user joer1715
1 review
0 helpful votes
February 21st, 2024
Verified purchase

Tony did a great job with the first production site, it needed very little tweaking for it to become a finished product. He was super flexible in helping with changes, and made them timely. I'd recommend him to others, and look forward to working with him in the future.

Quality
Thumbnail of user lizg333
1 review
0 helpful votes
February 7th, 2024
Verified purchase

Tony was superb on short notice! He did good once he got a hang of it!

Thumbnail of user christinae579
1 review
0 helpful votes
April 10th, 2024
Verified purchase

Ella with Simple Biz is absolutely amazing. As a small business owner, I'm big with customer service. Each time I've emailed or spoke with Ella she's always very informative, very patient with me, and have always done what she said she would do. Ella represent the business very well!

Quality
Thumbnail of user michelerb
1 review
0 helpful votes
April 29th, 2024
Verified purchase

I have been w/Simple.biz going on a yr. The immediate response & the eagerness 4 my satisfaction & success they offer allots me the comfort & pleasure that I have the right team aiding the overall success of my website. John makes it feel like we are in the same office. He is totally on point, with speed & accuracy keeping things current.

Quality
Thumbnail of user chrisl2559
1 review
0 helpful votes
April 26th, 2024
Verified purchase

Tony is very attentive to my website's design. He responds to my emails in a timely manner. Lastly, his solutions have been right on point. Super helpful!

Thumbnail of user conniem1054
1 review
0 helpful votes
January 25th, 2024
Verified purchase

Ralph puts up with me when I'm panicking and he is very patient and attentive to my questions.

Thumbnail of user jeffs3296
1 review
0 helpful votes
April 14th, 2024
Verified purchase

I was very happy that I could clearly understand what Ella was saying and that she understood me. Other companies i have tried do not even speak in clear english and are frustrating. My site is just up, I love it and cannot wait to start capitalizing on it.

Quality
Thumbnail of user todda413
1 review
0 helpful votes
February 7th, 2024
Verified purchase

Elijah is proactive enough in calling and working on everything, which is fantastic. I stay really busy and he can offload some of the stuff that I need to work on, especially on the website. I'll recommend Simple.biz to others.

Thumbnail of user sophier161
1 review
0 helpful votes
January 19th, 2024
Verified purchase
• Updated review

Tony is very patient in giving me advice, and his professional skills make my website look lively. Each communication is promptly responded to, making me trust and enjoy working with such a company and team.

Tony is very patient with me.
January 11th, 2024
Verified purchase
• Previous review

Tony is very polite and understanding. Made all my requests in a timely manner.

Thumbnail of user sonjac131
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

Simple biz is a wonderful company to work with. They are knowledgeable, smart, polite and really care about your business! Put your trust in them for a successful business relationship.

Quality
Thumbnail of user teresah1236
1 review
0 helpful votes
April 20th, 2023
Verified purchase

Quality of website, pictures is great. Patrick was very helpful and easy to work with

Thumbnail of user davidb11499
1 review
9 helpful votes
February 8th, 2024

The Rep assigned to my account was slow to respond to phone calls. I verbally and by email canceled my account in December. Even though I cancelled the account they still charged my credit card for the month of January. To date they have been unresponsive to my request for a refund. After 30 days it is still under review. Service and speed is definitely not their strong suit.

I was finally contacted by Simple.biz and given a refund along with an apology.

Service
Value
Returns
Quality
Thumbnail of user hansenh5
Bob H. – Simple.biz Rep

We value your feedback and we're sorry you had to give it. It is our hope that this sort of experience never happens to our customers, but it did, and we apologize.

Thumbnail of user floraj36
1 review
0 helpful votes
May 7th, 2024
Verified purchase

The website is NICE! I like it! A well done revamp from my old website!

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From the business

Company Representative

Thumbnail of user hansenh5
Bob H.
Usually responds not within the first month

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5.0
1,377 reviews
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