SimpleTire

MISREPRESENTATION
The site clearly shows the Nexen Winterspike 3 with studs on all of the web pages. The only disclaimer is the wheel is not included. The tires are NOT studded. SimpleTire claims no responsibility and will not pay for installing studs. I expected to receive what was advertised. Sadly, SimpleTire, NEVER again.

Date of experience: September 10,2024

Great prices online. Even better customer service! Awesome place to purchase tires, order was painless, shipping was quick and free. Best thing, tires priced well and looked extremely well, with a nice warranty!

I purchased a set of Toyo open Country tires for my truck. After about a month, the sidewall blew out on one of the tires. It put me in a very dangerous situation just to put the spare on. I contacted Simple Tire and they told me that because I installed the tire, I had to go to a tire dealer and get in writing from them their opinion of the defect.
I traveled 60 miles round trip into town and the tire dealer upon close examination of the tire stated in writing that it was definitely a defective sidewall from the Toyo Factory. I sent this to Simple Tire and they said that I now. Had to take it to a Toyo tire dealer. This is totally bulloney! I was a tire dealer for many years and I know a defect when I see one. Toyo refused to replace the tire, and Simple Tire did not stand up for me and replace the tire free of all charges. I will never buy another tire from Simple Tire and I would hope that others would learn from my terrible experience with both Simple Tire and Toyo and never buy from either of them. It has now been about 6 months and I don't have any photos, the proof of purchase, etc. So Site Jabber may give me a low credibility score, but what I say is true, so think for yourselves.

You cant cancel your order within 30 mins. Thats a lie. When checking out I ask them to ship the tires to my home and instead they are Shipping them to just a random zip code in the state of TX. I don't live in TX. Got a hold of SimpleTire and was able to fix the websites mistake.

I ordered 255 /70 r 18 Firestone les destination tires on their memorial sale, four days and ya later I got them and they were 235 iron man brand, not even the right brand or size so how could they mix this up, then when I called customer service sbout the order ( make sure u have your order number). They tell me that the tires I ordered are out of stock. I will never order online again and especially not with them. This is simple bait n switch! Don't advertise what u are not willing to sell, they wasted my time, energy and money, this was my day off so was wanting to get them installed. Such carelessness from a tire company, I was so disappointed now I have to find tires somewhere and take off time to get them installed while my money 💴 is helled up in a 5 day refund process. My cousin was gonna order her suv tires from here, I told her about my experience, she went to Walmart and she is glad.

SimpleTire has become my go to site for the last five years, user friendly site and awesome deal on tires, not to mention their commitment to pleasing their customers!

I give Simple Tire a 2 because they have a good selection of tires and lower prices. They do ship quickly and the arrangement with local installers is helpful.

While I've purchased 16 tires from them and never had to use their manufacturer's warranty, now everything has changed. If you need to use the manufacturer's warranty through Simple Tire, be prepared for massive delays and hassles.

I submitted my claim on March 25 with a tire that clearly has a manufacturer's defect. It's now May 11 and I'm still waiting to receive a replacement tire and I've had no indication that one is coming. First, I had to get a local shop to verify the tire is defective.

Then I had to send pictures of the defect. Then I had to send the tire back to Simple Tire. Now I'm waiting to see if the manufacturer will replace it after all that hassle.

This is the clincher for me. I'll never buy from Simple Tire again.

The risk is just too high to warrant the small rewards. You expose yourself to too much risk buying from them. What if all I had was a donut tire instead of an actual spare? I'd be buying a new tire and the manufacturer's warranty would be entirely worthless!

Don't do it!

Don't take the risk! You may seriously regret it.

I had purchased Toyo mt 35s very nice tires! They balanced well they are really not that loud they handle awesome and I have fuel rims and they look rowdy, over all I'm very happy with my purchase.

Do your best to find tires anywhere else. I placed my order and 4 hours later called back to cancel, it had not even been processed however they refused to cancel it. We paid extra for the shipping and were told we had to wait until they were delivered, send them back pay the extra shipping fee per tire again as well as a restocking fee.
The tires were to be delivered in 3 business days, now we're looking at 2 weeks, also a lie. I was able to find the same tires at Parkhouse tires in Fontana, CA for $700 less including installation. I wished I had researched a little more than I did, but I do know that I will never do business with Simple Tires again. They've lost my business and referrals forever.

Simple Tire had Yokohama 35 x 12.50r20 121Q goe x-mat listed for $112.66 each at 76% off on Amazon. I had ordered 4 of these tires and was sent temporary tire size 145/70 D 17. The seller would not honor the price and replace with the tires I originally ordered. It was their mistake and should have been honored. I will not be doing business with Simple tire in the future.

I was selecting a tire and a notification popped up for a better tire, with better warranty and for the same price or cheaper. I read reviews and order the set on a Friday and they were delivered on a Sunday. I will definitely tell other family members to order from them.

Simple Tire has outsourced their road hazard program to a 💩 firm - Sonsio.
Sonsio is difficult to reach. If you are lucky enough to reach someone, it becomes quickly obvious their sole objective is to deny any road hazard claim.
I'll never buy from Simple again because of this terrible experience. It was so much better when they handled it in house.

Order placed on the 20th of January with an expected delivery date of the 24th. 3 of my tires showed up on the 27th one was lost in transit. After sending multiple emails i was just told to wait. Finally on Feb 5th i was issued a replacement tire and told they would expedite the shipping. The expected arrival of my 4th tire is now Feb 15! When asked for a discount for my delay and trouble i was given a pathetic $70 credit. I will never purchase from this site agian!

They are straight liers and will waste your time. I'm not going to write a long review that nobody wants to read I'll just say they was supposed to ship my tires to their installer MONROE TIRES which is also a very unprofessional company. Simple tire ensured me my tires were at Monroe.
I drive 30min on terrible tires and my tires were not at Monroe. Walmart ended up with them, Walmart contacted Monroe n said hey we received one of your orders. Monroe said ahh send them back.
I contact simple tire and they tell me that I ordered through them through eBay and would need to wait up to 24hrs for a email that they had no direct contact. So I message them on eBay and in 2 mins I got a refund. I messaged back saying I needed a resolution not a refund at which they tell me I relayed to their call center I needed my tires today and wanted a refund.
That's half true u needed my tires asap but their goes 1 of their many lies that they have no direct contact with each other. It's the same place the same people.
So now I have a $100 install at Monroe tires with no tires

No matter the brand, size, or vehicle type, simple tire will meet all of your tire needs. Only a few clicks away from being satisfied. In addition to satisfaction, the shipping is lightning fast and they also a offer military discount.

I was nervous about purchasing tires online. Would they provide support if I had any issue? The answer is I should have listened to that voice inside my head. My experience: Last year I purchased Michelin 70,000-mile warranty tires, the best money can buy. Last week while driving in 110 deg weather one blew out, side wall bubble. Now Simple Tires says sorry for your inconvenience we will give you 5% off another tire? I know if I would have been smart and purchased these from Big-O or Discount they would have replaced the tires as they only had 5,000 miles on them. Take my advice go to a real store do not make the same mistake as I did.

First time user of Simple Tire - Ordered tires for my zero turn mower. Shipping was faster than I imagined & I really liked that they kept me notified throughout the whole process. Tires were also good with no defects. Will be using SimpleTire again.

I had an awesome experience with Simply Tire! Great price to start, then a Veteran Discount made their price unbeatable. Free shipping was included, ordered Friday and delivered FedEx on Sun morning! A+ experience!

Screwed my order up, never got my tires then offered me the same set 3 days late for more money than original. When I pointed it out they went back to original price. No discount for my trouble or their screw ups.
$#*!e customer service! Don't use them! You may get screwed too!

Have used this website/company several times, each and every time my experience has gotten better. Beyond great pricing and fast delivery, their customer service department is incredible. Would highly recommend

Easiest tire purchase I have ever made.

We needed 5 new tires to match one existing replacement on our motor home. I found their site and they had more tires to choose from than anything on the net. Found the exact model tire with all five having matching, newest date codes possible (important for motorhome owners). Tires showed up in 3 business days.

A great overall experience. Would highly recommend them to anyone.

My journey started on 7-17-2021 damaged tire due to manufacture defect. Contacted simple tire rep sent pics. Told someone would be contacting me soon. Called back 7-23-2021 sent more pictures agreed tire was damaged and was working on replacing it. Called back about a week later now need to bring tire to reputable dealer after three weeks and 5 reputable dealers finally satisfied their requirements instructed to send rear tires back. Many emails with no response. Around 9-8-21 after three phone calls. My phone rings, will be warranting the tires but prices have gone up my original two tires cost $219. After billing my credit card $145 I received two warranty tires on 9-15-2021. You should be ashamed of that customer service debacle. Dennis Rowland

We had to return four tires well before the warranty was up. The side wall of all tires were cracked. Tires were received by them a month ago. We have been jumping through hoops ever since. I have called many times to be told they will call me back. It has not happened! Now they say they need to figure out how much they owe us as we did use the tires. I will NEVER use simple tire again. They are anything but simple!