• SimpleTire

SimpleTire

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Overview

SimpleTire has a rating of 3.5 stars from 992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SimpleTire most frequently mention free shipping, customer service, and best price. SimpleTire ranks 4th among Tires sites.

  • Service
    176
  • Value
    177
  • Shipping
    180
  • Returns
    100
  • Quality
    157

This company does not typically respond to reviews

Positive reviews (last 12 months): 27.8%
Positive
5
Neutral
1
Negative
12
280
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How would you rate SimpleTire?
Top Positive Review

“Very cool tire store!”

Neil S.
7/6/24

Great prices online. Even better customer service! Awesome place to purchase tires, order was painless, shipping was quick and free. Best thing, tires priced well and looked extremely well, with a nice warranty!

Top Critical Review

“Duped”

George P.
9/9/24

Purchased tires at an amazing price with labor day discount and brand discount with no trouble, "in stock". Then I was informed days later they were out of stock and to shop again. Well, the whole brand is out of stock (probably because of the 20% discount) and labor day discount is over! Feel scammed. Now I'm paying a hundred bucks more at Walmart for similar tires. Installed.

Reviews (992)

Rating

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Other

Reviews that mention popular keywords

customer service (154) tire size (24) tire shop (44) delivery date (17)
Thumbnail of user jamesw3635
Texas
1 review
0 helpful votes
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September 14th, 2021

Took money, canceled my order the day the tire were supposed to arrive, and now won't refund my money... they keep giving me the run around. "It will be 3 to five business days." "It's complete, it going to take 10 days to show up in you account." "Your bank has to release the money." I called my bank they don't place a hold on inbound credits. DO NOT USE THIS COMPANY" " GO ANYWHERE ELSE. ANYWHERE AT ALL IS BETTER THAN THIS COMPANY."

Products used:
None they can cancel my order. And won't return my money

Thumbnail of user nathaniell29
Nathaniel L. – SimpleTire Rep

Hi James-

I am a supervisor here at Simple Tire in the Customer Support Department. I am shocked and extremely frustrated at the experience you have had with us and want to take care of whatever you need. I'm not sure who you spoke to that said your refund will take 10 business days but that is not the case and want to assist you in the best way that I can. Please give us a call at 888-410-0604 and let the support team know you are calling to speak to the supervisor and they will send me a message directly. I hope to hear from you and have a wonderful night.

Sharon R.
Simple Tire Supervisor

Thumbnail of user kambelj
Colorado
1 review
0 helpful votes
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May 14th, 2020

These guys made it simple, super easy to find the right tires and even during the Covid-19 Pandemic they shipped it in a couple days. Will definitely be using them again.

Thumbnail of user jessem566
Minnesota
2 reviews
0 helpful votes
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January 16th, 2024

I love love loved my researching and buying experience through Simpletire.com. However, less than 30days after owning the $440ea Falken Wildpeak tires, which I bought for driving in the snow on the mountain highways. I got a puncture that could not be plugged/patched. When I contacted Falken they told me there was a 2year road hazard warranty and to have SimpleTire.com take care of it. I reached out to SimpleTire.com and gave them all the information, and linked them to the Falken website explaining the warranty. SimpleTire refused to honor the manufacturers road hazard warranty because I didn't spend the extra $340 for their tire replacement coverage. Why would I pay for coverage of something that is already included in the high price of the product? After going round and round, Falken suggested I go use Discount Tire and when I called them, they jumped on it and ordered me a new tire...a retailer where I didn't buy the tire from jumped on it, but the retailer (SimpleTire.com) where I bought the tire from gave me a cold shoulder. Interesting business model. OH, and SimpleTire.com, your call center in a foreign country where English is a second or third language does not make it very easy to communicate.

Products used:
Falken Wildpeak AT3W 285/65/20

Value
Shipping
Returns
Quality
Thumbnail of user bjk3
Texas
4 reviews
2 helpful votes
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January 23rd, 2019

ORDER # *******

Michelin supposed to be a great tire Right? Wrong
I placed my order 4 tires, as soon as I got them I had professional tires shop to install to find out one tire has 2,5 lb more weight on one side.
I called Simple Tire
This is what I got

NO SVC
NO ASSISTANCE
NO REPLACEMENT

So pretty much as a Customer I was left in dark.

I will NOT Recommend Simple Tire

Bk.

Thumbnail of user angelai23
Angela I. – SimpleTire Rep

I'm sorry to hear you're unhappy with your purchase. The order you're referencing was from 5/19/18. When you contacted us about this in 10/1/18, we asked for you to have the tire inspected by one of your local shops to confirm the defect so that we could help. I don't see that we received any additional information since that time. If you could, please forward your information to team@simpletire.com and we'll be happy to look into this further.

Thumbnail of user markv361
Michigan
1 review
0 helpful votes
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May 27th, 2020

This site is very user friendly. Very good pricing and two day shipping as promised. I tried ordering form Walmart site tires never came and i had to call to get my refund.

Thumbnail of user jimmyh170
North Carolina
1 review
0 helpful votes
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November 22nd, 2020

I give simple Tire five star rating for the following reasons they have excellent price and they have a pay monthly thing that I like very well great job simple Tire and the tires or not too noisy they are perfect in my opinion I just love them for the price thank you simple Tire

Thumbnail of user victorq13
California
1 review
0 helpful votes
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February 9th, 2020

Seriously, it's kinda hard to find good products at Great price. My new friends over at Simple Tire really came through like they promised. Yes, I am really happy with my experience. Thnx guys

Products used:
Set of 4 tires, 225/45/18.

Service
Value
Shipping
Quality
Thumbnail of user christians439
California
1 review
0 helpful votes
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December 19th, 2021
Verified purchase

Its been 8 days. Still have not recived all my tires. (2 day shipping? Lol)
Dont order from here if you are in a hurry.

Order Placed on 12/11/2021
EXPECETED DELIVERY DATE 12/15/2021
In Transit on 12/16/2021
Delivered 3 of 4 tires on 12/19/2021

Service
Value
Shipping
Quality
Thumbnail of user prestonr44
Nevada
1 review
0 helpful votes
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July 13th, 2021

WAITED 5 MONTHS FOR ANOTHER SHOP TO TELL ME THEY COULDNT GET THE TRIES I REQUIRED. CALLED UP SIMPLE TIRE AND HAD TO GO WITH A DIFFERENT SET HOWEVER THEY WERE DELIVERED TO MY RESIDENCE WITHIN 5 DAYS OF PURCHASE. COULDNT BE HAPPIER. THANK YOU SIMPLE TIRE FOR MAKING MY TIRE PURCHASE "SIMPLE"
PRESTON RASMUSSEN

Tip for consumers:
NONE NEEDED

Products used:
NITTO RIDGE GRAPPLER TIRES 35/12.50/20

Service
Value
Shipping
Quality
Thumbnail of user jadam12
Florida
1 review
0 helpful votes
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July 8th, 2020

I needed tires bad and simple tire had what I needed within my current budget. They Arrived Fast and The ride is amazing. Will use for future tire purchases.

Thumbnail of user scottyc12
Ohio
1 review
0 helpful votes
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April 28th, 2020

Just had my SimpleTire order delivered to my dealership. Tires we on time and arrived without issues. Got great help from the team there as my order was for EV special tires, SLRR, 50PSI, stiff sidewall, Hankook Ventus S1 evo2, Part#: *******. Got the best deal and they were veteran friendly. This is my forth time ordering from SimpleTire and it won't be the last.

Scotty, NC

Thumbnail of user crazyalhimik2016
Pennsylvania
1 review
1 helpful vote
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October 21st, 2023
Verified purchase

If you want to save your time, stay away from this company!
I placed my order October 7-th 2023. Expected to get my order October 9-th. I was surprised they don't deliver to the home address. Instead they provide a list of FedEx offices or invite to go to the shop. Btw shop is too far from my place.
Ok, I choose a FedEx from the list. 2 days later 10/11/2023 I've got the first email with no clear explanation but stupid excuse that my order hit the bump. I've got a phone call from manager with no clear explanations again. Called them back. Spend on a phone 30 minutes on a hold. And FINALLY was told that the FedEx office I choose is very small and they exept small packages only!))) If packages are big they sending it back to the store!)) Surprise!
The store sales tires and the website provides FedEx list. Who is responsible for that? The store manager has no idea what the tire size is?!
Two days later I received another email, than another and so on. They were sending my tires back and forth from the store to FedEx, and back to the store...Every day back and forth!. 10 days!
I canceled October 17th because I didn't see any option TO GET MY ORDER!
Total waste of time!
And yes, they sold me an insurance. Without asking. Just to make it more expensive.

Products used:
Tires

Service
Shipping
Thumbnail of user edwardoj4
Massachusetts
1 review
0 helpful votes
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April 18th, 2020

Even during theses difficult times there still reasonable on there tires and super fast shipping these are about my 3rd set of different tires always competitive pricing thank you and stay safe

Thumbnail of user brettw135
Florida
1 review
0 helpful votes
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November 12th, 2020

They offered a 5% discount on an order they screwed up. They sent the wrong tires to my installer. He unknowingly installed them. The company will not budge.

Thumbnail of user mikel1144
North Carolina
1 review
0 helpful votes
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June 1st, 2020

Straight forward and no hassle buying experience. Had what I wanted and got them delivered in a timely manner. Will definitely do business with them in the future.

Thumbnail of user sierrac22
Florida
1 review
0 helpful votes
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October 23rd, 2019

This company made it super easy understand and delivered my tires before the arrival date. I'd honestly use them in the future just because it was so easy.

Tip for consumers:
If you have a dead line and order on a Friday you will most likely receive your purchase before the arrival date.

Products used:
4 Lexani tires

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaell1171
Florida
2 reviews
0 helpful votes
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August 1st, 2019

I purchased replacement tires for two different vehicles from SimpleTire and so far so good. The tires are the same brand/type I currently had and seem to be just as good. The prices were much cheaper than anywhere else in store or on the internet... and believe me I looked. I was a little skeptical based on some of the reviews, but the tires were shipped and received lightning fast. I even had to change the date and place of one of the delivery\ies, so I called and spoke to a SimpleTire representative that was very friendly and helpful. Everything went smooth. I checked the date on the tires as again, people seem to complain about that. The two tires for one of my vehicles were manufactured earlier this year and the other four for the other vehicle were about a 1 1/2 years old, which is fine by me. They were perfect unused tires with the stickers still on them. Now that they are installed and have been driving on them for over a month now, I have zero complaints. I would definitely purchase from SimpleTire again.

Thumbnail of user matthewr228
New York
2 reviews
0 helpful votes
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August 22nd, 2019

Purchased and mounted for less than 3 local outlets quoted prices. Arrived in 3 days, quick. And a better quality tire than the entry level ones offered locally. Overall a good experience

Thumbnail of user coreyk218
Georgia
1 review
0 helpful votes
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January 10th, 2020

Good website, certainly offer you options on whichever route you choose to go to either in store or online, but I recommend online seem to come out cheaper and has quick delivery

Thumbnail of user garyj249
New York
1 review
0 helpful votes
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February 22nd, 2020

Simple Tire has the best prices, ships quick. I am very happy with their service.
I ordered on line and 4 days the tire was at my door. Also shipping was free.

Thumbnail of user dannym250
Illinois
1 review
0 helpful votes
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May 21st, 2020

Great services and fast shipping. The order went through with no issues and had an email within minutes of completion of sale. Will buy from this site again, no issues at all!

Thumbnail of user jeffk463
Michigan
1 review
0 helpful votes
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May 27th, 2020

I bought tires from SimpleTire. The web site was easy to navigate, quick and easy. My order was hear in 3 days and was spot on. THANK YOU. They gained another customer.

Thumbnail of user jaimeg91
Florida
1 review
0 helpful votes
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May 2nd, 2020

Order tires late Monday and got them Wednesday during a pandemic! Tires came in fast and the selection was amazing! Highly recommended and will definitely order again.

Thumbnail of user tracyt366
Florida
1 review
0 helpful votes
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September 29th, 2020

Simple Tire is the perfect name for this business! It was simple for me to find the right tire size for my new wheels, simple to place the order and, as per their excellent suggestion, simple to have the tires delivered directly to my mechanic! Simply a GREAT COMPANY to do business with!

Thumbnail of user miker722
Wisconsin
1 review
0 helpful votes
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December 1st, 2019

Easy site to navigate, it was fast, simple, and priced right. I ha d told some friends about this and I believe they will be future customers as well. I will definitely be back when I need more tire!

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From the business

The Best Prices on New Tires for Every Vehicle -- plus Free Shipping and a Risk-Free Guarantee!

Company Representative

Thumbnail of user nathaniell29
Nathaniel L.
Typically does not respond to reviews

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