• SimpleTire

SimpleTire

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Overview

SimpleTire has a rating of 3.5 stars from 992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SimpleTire most frequently mention free shipping, customer service, and best price. SimpleTire ranks 4th among Tires sites.

  • Service
    176
  • Value
    177
  • Shipping
    180
  • Returns
    100
  • Quality
    157

This company does not typically respond to reviews

Positive reviews (last 12 months): 27.8%
Positive
5
Neutral
1
Negative
12
280
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How would you rate SimpleTire?
Top Positive Review

“Very cool tire store!”

Neil S.
7/6/24

Great prices online. Even better customer service! Awesome place to purchase tires, order was painless, shipping was quick and free. Best thing, tires priced well and looked extremely well, with a nice warranty!

Top Critical Review

“Duped”

George P.
9/9/24

Purchased tires at an amazing price with labor day discount and brand discount with no trouble, "in stock". Then I was informed days later they were out of stock and to shop again. Well, the whole brand is out of stock (probably because of the 20% discount) and labor day discount is over! Feel scammed. Now I'm paying a hundred bucks more at Walmart for similar tires. Installed.

Reviews (992)

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Reviews that mention popular keywords

customer service (154) tire size (24) tire shop (44) delivery date (17)
Thumbnail of user tomm2178
Arizona
1 review
0 helpful votes
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September 13th, 2022

I ordered tires that had a 2 day turnaround (stated on the website), on day 2 I still did not have a tracking number so I called to see where the tires were because I was leaving on a trip across the US the next day. I was told they could not find the tires and they were looking for some from another location. I told them to cancel the order because I did not have the time to wait. While I was on vacation I received an email that they shipped, at that time I check my account and I had not received the refund. When I returned from my trip I called Simple tire and they said they did not know how that happened. They said they could not give me a refund until the tires were delivered and then shipped back. Even though I cancelled them before they shipped. This has gone on for a month and still no refund, found out they just shipped them back 4 weeks later. I don't feel that I should pay for someone else's mistake and not following up with their job.

This was not my first order with Simple tire, I have in fact spent close to 10K with them. I will not being doing business with them in the future. I hope they learn from this mistake and it does not happen to anyone else. I know I have learned my lesson the hard way and it is a shame.

Ordered on 8/7, Cancelled on 8/9, today is 9/13 and still no refund and they have the tires?

Thumbnail of user markm2446
Maine
1 review
0 helpful votes
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September 4th, 2020

I ordered from Simple Tire once and the tires were at my house the next day. They were left at the end of the driveway next to the road ready to be stolen. I emailed customer service to let them know, never heard from them. No big deal.
Ordered two tires August 31,2020 to be delivered by 9/2. No tires on 9/2. Fedex pushed it off till 9/3. I'm irritated so I contact customer service ththat I didn't like the New web dashboard, and the military discount can only be obtained through 3rd party verification every time. I also told them the process of getting an email to somehow add to you account was cumbersome at best I still don't know how I did it. NO REPLY!
9/3 I get an email that Fed Ex delivered my tires@ 8:36pm at my front door. NOPE! I check everywhere and my cameras. NADA! Call Fed Ex. They are opening an investigation and if they don't come by 9/8. They will contact Simple Tire.
I call Simple Tire. Silly clown music for 15 minutes. It kicks me off the phone and says email Simple Tire and they will respond in 24 hours. Can't wait about to take a long trip. OK cancel my order! Ordered from Walmart.

Thumbnail of user anthonya564
Tennessee
1 review
0 helpful votes
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July 18th, 2020

Great pricing of tires and fast delivery even the people that answer the phones are great i wouls give them 5 stars off the bat. Dont delay call them.

Thumbnail of user kristenb369
Pennsylvania
1 review
0 helpful votes
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July 8th, 2020

Let me preface with this: I know nothing about tires. My boyfriend told me our trailer needed an inspection and handed me numbers for the tire we would need replaced for it to pass inspection. So I set out on a quest. Onto the internet I went plugging in the tire info with hope. SimpleTire was one of the first businesses to pop up and the tire price was pretty reasonable compared to the competition. So I found the tire I needed (needed the tire, no rim), checked with my boyfriend that I wasn't going to buy the wrong tire, and paid for it. Within a minute I received my order confirmation. Later that day my tire shipped and I received the tracking info as my tire journeyed from FLA to PA! For having a holiday weekend coming up, I figured its delivery was to be delayed, but alas, it showed up on the day it was expected - very quick too! We were super happy with the transaction and will be doing business again! And after my purchase, the company made sure I was happy with my order. It was a very happy ending. Pleasure doing business! :)

Thumbnail of user timt413
Michigan
1 review
0 helpful votes
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August 15th, 2020

Had a blowout and couldn't get the replacement because it is on national back order so I had to get a completely new set of shoes… I didn't have all of the money for the complete set but simple tire made it super fast and easy for me to get financed on a few tires and I had them within two days… Literally one of the fastest shipping products I have ever received in my life and I am 1,000,000% satisfied in my purchase! I ordered a set of Thunderer M/T and LOVE THEM!

Thumbnail of user anthonyh611
Texas
1 review
0 helpful votes
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June 21st, 2020

Simple tire has a great selection of tires and shipping was fast.
I oreded my tires with ease and they was delivered quick.
I will def order again and recommend them also

Thumbnail of user jamesa1051
Ohio
1 review
0 helpful votes
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March 27th, 2020

Ordered tires at a gr8 price n received them in a timely manner n one tire was defective. Emailed them n they bent over backwards to redeem my problem gr8 customer service

Thumbnail of user km738
Colorado
1 review
0 helpful votes
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May 1st, 2020

They are the best at what they do! I got my tires super fast, like in 2 days. Even with a shipping issue that wasn't their fault they took care of it and I still got my tires super fast.

Thumbnail of user shawns240
Illinois
1 review
0 helpful votes
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November 10th, 2019

Everything was Perfect, said it would take 5 days, I ordered the tires on a Thursday, said it would take till next Tuesday, and I got them two days later! Excellent customer service!

Thumbnail of user bobbyep1
Louisiana
1 review
0 helpful votes
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May 3rd, 2021

I was looking for a tire to replace for my daughters car. She is on a donut waiting for a tire to come in. I ordered it on Wed it arrived on Friday. They sent the WRONG tire all together. I called and they offered me a 5% discount and assured me that they would get the correct tire sent out to me(even telling me that they sent a notice to the distribution center to send the correct tire) Well it is Monday and guess what... sent a new wrong tire! How in the world does this happen? What are they paying people for at the distribution center. They were going to send out another tire, but I just want my money back! I am sending the 2nd wrong tire back tomorrow when I can give it to Fed Ex. I don't get my refund until they get it back. What a huge waste of time and energy!
Side note: I ordered from another online retailer and they are sending it out today! Before I paid the salesman checked to make sure they put their hands on the correct tire. This tire is very scarce and I can not find it anywhere locally. So it is a blessing to finally have a tire company in my corner!

Tip for consumers:
I guess each person has their own experience. This was not the lowest cost tire I found online or most expensive. I figured that I could get the item I wanted sooner so I didn't go with the cheaper place. I later bought the same tire for more money, but I will be getting what I need so it is worth it!

Products used:
I did not use any product since the tires they sent each time were not correct for the vehicle.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jays550
Iowa
1 review
0 helpful votes
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November 19th, 2019

I couldn't be happier with the ease and the great prices I get from Simpletire ordering on line is a snap and shipping is quick very satisfied customer

Thumbnail of user matthewm616
Texas
1 review
0 helpful votes
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December 12th, 2019

I was shopping for tires for a 2003 Volkswagen Beetle 225/45R17 and the price beat all others good traction in all weather and low road noise. Tires arrived in just a couple of days.

Thumbnail of user miken414
Michigan
2 reviews
0 helpful votes
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December 30th, 2019

I called Simple Tire to order Nokian WGR4 All season tires for my Ford Escape as I've had them on my vehicle twice before for 3 years both times. They are an excellent tire but couldn't find them locally and Simple Tire had them in stock and shipped them the same day I ordered them (12-27-2019) and I received them at my dealerships address ahead of time on 12-30-19 Amazing. I would like to say to anyone looking for a great tire for all seasons this is it and I talk from experience as I live in the Upper Peninsula of Michigan where some years we get over 300 inches of snow and have very adverse driving conditions and these tires are quiet and perform well. Also I would like to say that Simple Tire made this a great experience as the agent I talked to Sierra was very professional and I received my receipts, tracking information, and contact in case of problem information immediately after my phone call in my e-mail. Will definitely be calling Simple Tire again great people.

Thumbnail of user harryn68
California
1 review
0 helpful votes
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November 14th, 2020

Multiple times I have purchased tires from them and they average 1.5 -2 years old, absolutely ridiculous. Iam paying for new tires not old tires, there policy is 4 years, again absolutely ridiculous.

Thumbnail of user joeh823
Pennsylvania
1 review
0 helpful votes
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March 9th, 2020

I'd like to thanks the simple tire co has been one of the best experience ordering and receiving tires Inverrary Swift and fast delivery what's the high quality tires at the best price

Thumbnail of user georgeh567
Michigan
1 review
0 helpful votes
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June 18th, 2020

Just bought 3rd 4 tire set, also couple 2 tire sets before, wont shop anywhere else, great tire, great prices, fast delivery everytime.do your self a favor shop simple tire.

Thumbnail of user whg2
Georgia
1 review
0 helpful votes
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April 19th, 2020

Simple tire had the Factory OEM tire & size for my ATV at a competitive price & shipped them very quickly after my purchase. I highly recommend this company!

Thumbnail of user timothyd232
Virginia
2 reviews
0 helpful votes
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June 17th, 2020

Simple tire made my online experience easy and painless. My tires were delivered in two days and are working out great! I reccommend Simple Tire for any future tire need. Thanks for great service!

Thumbnail of user desb3
New Jersey
1 review
0 helpful votes
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August 15th, 2018

I had an issue with processing my order online. I called and Robert Tidman assisted me to ensure I wasn't charged twice for the transaction. Thank you for the fast and accurate service!

Des Bryant

Thumbnail of user marku458
Texas
1 review
1 helpful vote
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May 2nd, 2022

Terrible customer service. Incompetence, orders get screwed up regularly. Goofed up my schedule too.
The sell 24/7, they should have live bodies in customer service 24/7then also!

Thumbnail of user charlesn137
Pennsylvania
1 review
0 helpful votes
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October 30th, 2019

Bought 5 Michelin LTX M/S2 tires on 10/28/19 at 2pm, received tires next day 10/29/19. Bought on sale, normally $170, paid $102.35 each. Fresh DOT dates on tires!

Thumbnail of user kathyc388
Colorado
1 review
0 helpful votes
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August 13th, 2019

I had no problems ordering my tire from Simple Tire. The process ws clear, ordering was simple, and delivery was exactly as promised. No snags, no glithes.
I will buy from Simple Tire in the future!

Thumbnail of user vals53
California
1 review
0 helpful votes
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September 25th, 2019

I will only Buy from Simple Tire from this point on. I have used other online locations before, None could beat the prices or shipping time of Simple Tire

Thumbnail of user michaelb4212
Michigan
1 review
0 helpful votes
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May 5th, 2020

What can I say; Easy ordering, fast delivery, great pricing and up to the minute communication from Simple Tire on my purchase. Would highly recommend them for a greeeaaat experience!

Thumbnail of user stevew756
California
1 review
0 helpful votes
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September 19th, 2019

Always have a good tire when I need them, extremely SIMPLE process compared to other sites I've bought from, will always come back here first in the future

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Nathaniel L.
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