• SimpleTire

SimpleTire

Write a Review

Overview

SimpleTire has a rating of 3.5 stars from 992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SimpleTire most frequently mention free shipping, customer service, and best price. SimpleTire ranks 4th among Tires sites.

  • Service
    176
  • Value
    177
  • Shipping
    180
  • Returns
    100
  • Quality
    157

This company does not typically respond to reviews

Positive reviews (last 12 months): 27.8%
Positive
5
Neutral
1
Negative
12
280
See all photos
How would you rate SimpleTire?
Top Positive Review

“Very cool tire store!”

Neil S.
7/6/24

Great prices online. Even better customer service! Awesome place to purchase tires, order was painless, shipping was quick and free. Best thing, tires priced well and looked extremely well, with a nice warranty!

Top Critical Review

“Duped”

George P.
9/9/24

Purchased tires at an amazing price with labor day discount and brand discount with no trouble, "in stock". Then I was informed days later they were out of stock and to shop again. Well, the whole brand is out of stock (probably because of the 20% discount) and labor day discount is over! Feel scammed. Now I'm paying a hundred bucks more at Walmart for similar tires. Installed.

Reviews (992)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (154) tire size (24) tire shop (44) delivery date (17)
Thumbnail of user renev41
Georgia
1 review
0 helpful votes
  • Send Message
April 25th, 2020

I Purchased a set of Mastercraft avenger GT 275 6015's for my 1981 Chevrolet C 10. I received the tires within days the price was exceptional, and customer service is the best. I am now a lifelong customer of Simpletire.com... you can't go wrong!

Tip for consumers:
It’s simple and straightforward. Good sales and awesome customer service!

Products used:
Mastercraft avenger GT 275/60 15

Service
Value
Shipping
Quality
Thumbnail of user lisac1496
Illinois
1 review
0 helpful votes
  • Send Message
May 14th, 2020

My size tires are not only hard 2 find but also very expensive. Simple Tires had my size and had great prices. They were shipped 2 my house in less than 3 days. Can't beat that. I will order from them from now on.

Thumbnail of user chuckc97
Nevada
1 review
0 helpful votes
  • Send Message
August 28th, 2019

I purchase all my tires online for all my vehicles searching the web for particular brands. I then recently found Simple Tire and they have the best selection at the best price anywhere. What won me over though was the customer service experience. I had a problem with one of the tires, they responded immediately and resolved the issue the that day! Wow, not expecting that. That is why I am a repeat customer. I tell that story to all my friends and to go shop Simple Tire.

Tip for consumers:
Just do it! You won't be disappointed.

Products used:
Purchased two sets of tires.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bradleyb188
Arkansas
1 review
0 helpful votes
  • Send Message
June 6th, 2020

I purchased a set of tires that I would normally order somewhere else... after seeing the price savings from simpletire I decided to give them a try. Transaction was easy... price was better and shipping was fast. I am all around pleased with the business they offer.

Thumbnail of user shirleym345
Louisiana
1 review
0 helpful votes
  • Send Message
April 30th, 2020

This last purchase was my third purchase. I will not buy my tires anywhere else. The website was easy for me to navigate through but the customer service goes Far and Beyond their job to help. Simple tires prices are very, very hard to beat and the delivery time was exceptional. I am not kidding when I say I ordered our RV tires on 04/27/20 and was completely dumbfounded when FedEx pulled in my driveway and I received my tires on 04/28/20. We have a semi box truck, a food wagon trailer and an RV that all have simple tires on them. For us I would not buy my tires anywhere else and I would highly, highly recommend Simple Tire to everyone.

Tip for consumers:
If you can't find your tire size on the app call customer service they are there to help and they are fantastic

Products used:
Tires for multiple vehicles

Service
Value
Shipping
Quality
Thumbnail of user clintons66
Ohio
1 review
0 helpful votes
  • Send Message
June 29th, 2020

I was pleased to see that Simple Tire had a user friendly website and an excellent selection of tires and awesome pricing. I had shopped around but they couldn't beat the pricing. The tires I order came on the scheduled date with no issues. I'll be a return customer and encourage others to as well.

Tip for consumers:
There's nor much to it since it's user friendly. And you can order in confidence.

Products used:
Goodyear Eagle RS-A tires.

Service
Value
Shipping
Quality
Thumbnail of user cheryls447
Colorado
1 review
2 helpful votes
  • Send Message
December 18th, 2019

At first, my ordering experience was great. I called in to ask some questions and received very friendly, easy, quick, and helpful answers. I went ahead and ordered my four tires right then over the phone on 11/27/19. No problem. I then received 3 of 4 tires on 12/2/19. Again, no problem. There were plenty of emails in regards to my purchase and delivery and that not all parts were delivered. No problem. But, then... nothing. I've been waiting for my fourth tire for three weeks without a word. I have followed up twice. The first time they responded and said they'd contact FedX and find out what's up and let me know. Why are they pointing finger's at FedX? Either way, still no word. And no tire. I was so happy with them at first, but was then very easily disappointed.

Thumbnail of user nathaniell29
Nathaniel L. – SimpleTire Rep

Hey Cheryl! I'm sorry for your frustration with the delay in delivery. The reason that we're pointing the finger at FedEx is because the delay is on their end. We ship all tires together with the expectation that they will be delivered at the same time. After the tires leave our warehouse, however, it's up to the carrier how and when the tires are actually delivered. This is why we try to communicate the status of your order the entire way; from shipping confirmation to potential delays and on to the final delivery confirmation, there's a lot to track and we try to help. The delay here, though, is caused by the holiday; We've had several similar complaints as yours and have found that some terminals are actually holding our shipments back so that they can load more, smaller packages on trucks for delivery instead. We're working with FedEx to stop this behavior and get our packages moving, for the most part we've been successful but, to be blunt, it has been a bit of a struggle.

If you send us a direct message here with your order number then I can happily give you the tracking number for that last tire. That way you will be able to check on the status without waiting for updates from us. Again, I'm so sorry for the delay and would like to reassure you that we're doing everything we can to get the remainder of your order moving.

Thumbnail of user markk518
New York
1 review
0 helpful votes
  • Send Message
August 25th, 2019

Website is super easy to use. Wide selection of options and the prices are great. In my 30 years of driving I have always sought out the most economical tires, and Simple Tire helps me do this. Prompt shipping. I have now purchased 4 sets of 4 tires and I will keep coming back. I always suggest them to friends and family.

Thumbnail of user charlesw651
Florida
1 review
0 helpful votes
  • Send Message
May 8th, 2020

I search the online site and the contacted them directly. Had to call a few times to get through. So I was skeptical. But once I got through the rep was awesome and answered all my questions with very knowledgeable answers

Thumbnail of user ronyaw
Illinois
2 reviews
0 helpful votes
  • Send Message
November 26th, 2017

I saw quite a few negative reviews online for this company but their prices beat out everyone else and I could still receive the rebate on my tires. I decided to take a chance. First thing to know is that this is a tire distribution company, they deal with a lot of companies. I called customer service and verified that they had located the 6 tires that I needed, once that was done, I placed my order online. I then called customer service and verified that my order was received and correct. Each time I called, the representatives were pleasant and more than willing to help and put my mind at ease. I only made so many calls because of the online reviews but I will definitely use the company again and don't see the need for so many calls. I placed my order on 10/27/17 and received it on 10/31/17.

Tip for consumers:
This is a tire distribution center.

Service
Value
Shipping
Quality
Thumbnail of user charlesn241
West Virginia
1 review
2 helpful votes
  • Send Message
June 9th, 2020

I'm sure this is a great business, but I will not be using it again spent a thousand with this company to be left in the dark for 2 weeks about where my tires was. They blamed fed ex, vise versa.im still waiting on my refund and I'll update when the do. Buying tires from them has costed me big time. Time lost from work trying to figure this out, to days sitting on hold for fed ex to do nothing. Well I've put tires on my truck to support my family and all they will offer is a tire.

Thumbnail of user waynet102
Mississippi
2 reviews
0 helpful votes
  • Send Message
October 1st, 2019

Shopped several places for trailer tires, finally found Simple Tire. They were cheaper than Walmart on the exact same tire. They were also in stock and shipped immediately. Great service and follow up.

Thumbnail of user williams2452
Colorado
1 review
0 helpful votes
  • Send Message
April 25th, 2020

I was hesitant on using this because of the not knowing factor no one I know has heard of this place. After taking a leap of faith I have never been more pleased with the customer service, the employee knowledge, and how simple the transaction was. They have earned my business from now on my 4 brothers have recently purchased tires after my experience and have echoed the same praise.

Thumbnail of user pramodg17
California
1 review
0 helpful votes
  • Send Message
October 3rd, 2021
Verified purchase

SimpleTire is a total waste of time. I got lured by their pretty website and competitive prices and ordered tires because they promised 1 day/3 day delivery. Their delivery partner Fedex promised a day and I made appointments with mobile installers. And thats when the fun began. SimpleTire is not paying Fedex enough so they can guarantee a 1 day/3 day delivery. The tires were left in a warehouse and Fedex kept promising same day delivery for next 3 days wasting my time. I contacted SimpleTire customer service and instead of checking up on FedEx for me they kept pointing me saying it will be delivered. After a week, no tires were delivered. I asked for a refund and they said the tires has to reach their warehouse and then only refund. The customer service is in 3rd world country and they respond middle of the night. It is a $#*!ty con business. I am happy I never got the tires because now I am thinking as $#*!ty these people are, they might be selling gray market products

Service
Value
Shipping
Returns
Thumbnail of user morgann34
New York
3 reviews
0 helpful votes
  • Send Message
September 15th, 2020

These two tires I bought were Replacements from another company(priority tire) that couldn't seem to get it right. Although they use the same shipper Simple Tire properly labels so they don't come off the tires and FedEx, the shipper can't make as many mistakes
These tires first 200 miles we're hard high speed over rocks in Nevada desert didn't phase them. Awesome tires

Thumbnail of user tedm277
Vermont
1 review
0 helpful votes
  • Send Message
April 8th, 2020

This is the third time I have bought tires from Simple Tire. They have the best prices and great selection. The shipping was very fast, received my tires the next day. Love being able to read the reviews as it helps to pick the right tires for my car. If I go to a tire shop I always price and look at tires there but Simple tire always beats their price by quite a bit.

Thumbnail of user jcd20
Florida
1 review
0 helpful votes
  • Send Message
August 17th, 2020

I purchased one tire, got 20% off, and free shipping. Amazing. I thought it was to good to be true. Within 24 hours that tire was delivered. Now that's customer service. Can't do any better than that! Thanks Simple Tire.

Thumbnail of user eriks147
Oregon
1 review
0 helpful votes
  • Send Message
November 26th, 2019

I was looking for a specific tire and SimpleTire.com had the best price on it (Nokian WR G4 for Jaguar XJ6). The ordering was easy enough, set them to be shipped to my local installer. Arrived in new condition and no problems.

Products used:
Nokian WR G4 225/60R16

Value
Shipping
Quality
Thumbnail of user justinp284
California
1 review
0 helpful votes
  • Send Message
December 2nd, 2020

I ordered 12 ply at this through simple tire and they gave me 10 ply tires. I called them, as of this time their willing to fix the mistake, but I have to drive 80 miles to a fed ex hub and for the inconvenience they will only take 5 percent off my order. Will never order tires through them again

Thumbnail of user michaelg2206
Louisiana
1 review
0 helpful votes
  • Send Message
June 16th, 2020

I have searched for tires online and in stores. No one can beat their prices. A large range of tires to select from. I have bought tires from simple tire in the past and will continue to buy from them in the future. Fast free shipping and great communication.

Thumbnail of user erolo1
Illinois
1 review
0 helpful votes
  • Send Message
May 18th, 2022
Verified purchase

They price matched an incredible price I found on another site, had the tires at the install shop three days before my appointment, and buying the install through them saved me at least another hundred dollars. Excellent all around, I saved at least two hundred and fifty dollars overall compared to the next best price I found, and I didn't have to take my truck to Wally World. A+ experience!

Tip for consumers:
They had no problem price matching. Shop around online, and use one of their recommended installers. Their price for installation is fantastic.

Products used:
Tires and install.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marks1664
Colorado
1 review
0 helpful votes
  • Send Message
September 23rd, 2019

I have never in my life had a better 100%Satisfied experience, with such a ten of online & phone professionals that know how to execute front to finish... i will always buy from Simple Tires*. Best Customer Service ever
Best price ever& award winning execution till the job's done.
Thank you " Latasha & Simple Tires
Sincerely M. SILVA

Thumbnail of user paular346
Arkansas
1 review
0 helpful votes
  • Send Message
December 3rd, 2019

Ordered my son tires for Christmas on
Sunday and they were delivered on Tuesday. Website was easy to use! I searched several websites prior to selecting Simple Tire for pricing and was more than pleased with the result! I will use them again!

Thumbnail of user mattk195
Arizona
1 review
0 helpful votes
  • Send Message
December 27th, 2019

It was incredibly simple to use the site (no pun intended) for purchasing. Even though I ended up having to return the tires the return experience was very easy and i got my refund within a day or two. Will absolutely use again.

Thumbnail of user larryf229
New York
1 review
0 helpful votes
  • Send Message
February 19th, 2020

Had a great inexpert with Simpletire. The rep went out of her way to help me, matched my deal and took the time to listen to what i needed. Very satisfied, the best online tire company, I have used a lot of them.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The Best Prices on New Tires for Every Vehicle -- plus Free Shipping and a Risk-Free Guarantee!

Company Representative

Thumbnail of user nathaniell29
Nathaniel L.
Typically does not respond to reviews

How do I know I can trust these reviews about SimpleTire?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about SimpleTire?