Since Presidents Choice Financial changed to Simplii Financial, i was sent an email explaining that new bank cards would be mailed out, replacing the PC Financial Card with the new Simplii Card. Ive been waiting since November (2017). I then received an email last week (March 2018) saying that I should have my new bank card and urged me to activate it asap as my old card will soon be obsolete.
Ive tried contacting customer service and was on hold for 14 minutes before the auto-recording finally says there was still ten calls ahead of me! I then sent an email explaining this and have yet to get a response. Most companies are more prompt, especially a banking website/company.
Thats my current experience, hopefully others have a better one.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.