Worst experience I have ever had online - there is obviously a reason this company only has an email option for contact us. DON'T waste your money, there are LOTS of other good companies out there who offer the exact same service and do a much better job. The digital illustration looked nothing like my family and a ton of items that were asked for on the original order were missing. I have asked for a revision six times now on a never ending email loop with * (apparently he is "support) over the past three days to include the missing items requested on my original order and have yet to see a revision.
*Personal information redacted by admin
Absolutely atrocious art work that we wasted $160 aud on and cannot get a refund.
Was meant to be a father's day gift, however, there was no way we could gift the image we were given.
The artwork was beyond terrible, looked nothing like the photo provided and the amended changes barely changed a thing.
Don't waste your money with this mediocre company and "artists!"
I got it for mother's day and she was very happy about it. She loved it and asked if we can also have a family picture converted as we are a Simpsons die hard fans. So, I place 2 other orders one for fathers day and the other one of a family picture. All the orders were quite faster as compared to other sites due to this pandemic. I loved how they happily revised my order and did not charge me for the revisions. Their customer service made me feel really good. My whole family, including me, were satisfied with all the three purchases that we made.
We were so excited when we came across the opportunity to drop our little family into the world of the Simpsons. Each member of the family had input on how we wanted to look if we were a citizen of Springfield and the team hit it out of the ballpark! Every little detail, including minor edits at the end were honored with no hassle. Our vision was right in front of our eyes in just a few days. We love it! Thank you so much to SimpsonIfyme for giving us a good laugh!
This is my second Simpsonifyme portrait. It is amazing. This is an original wedding present that I'm sure the couple will love. They personalized it just as I asked and it came on canvas ready to hang. I am very happy!
Ordered a portrait for nephew as he's a huge Simpson's fan, it cost over £100 and was really bad. So emailed and asked for it to be amended - ignored for 4 days - so left a review on another site. Yesterday and today I've been subjected to a litany of abusive and threatening emails from a "customer service agent" who told me they wouldn't make any amends whilst I had a given them a poor review. Asked for the complaints department and was threatened with legal action and told to stop harassing them! Honestly, you couldn't make it up! Shoddy product and atrocious customer service - steer clear!
For what seems like would be am amazing treat for a Simpsons fan turned out to me a nightmare. This was a gift so I was NOT privy to the "approval" process, but there is no way the gift-er would have approved this atrocity. The drawing is so bad with multiple glaring errors (wrong hair color in three of the four people), one of my sons looks like a stock image of a brown haired boy (not him AT ALL), my husband is the WRONG ETHNICITY and I look like some sort of creature from the blue lagoon. It serious is horrible. I keep this "gift" stored facing the wall in the back of my closet. Customer service was extremely unhelpful as well, giving me snarky comments and sarcasm. Don't do it, even it it looks cute-sy and fun. Try one of the other companies.
I have never in my life had such bad customer service. Per their cancellation policy it states you can cancel before 4 hours. I tried cancelling before even 2 hours had passed. They refused to cancel my order and LIED about the timeframes even though I had confirmation emails and time stamps!
I ordered from them last week and got a great portrait. The problem is I need to make a revision and they are not responding to me. The reviews all said it was easy to make a revision. I need this by Wednesday!
Awesome original gift, they all opened their picture and their smiles were wonderful to behold - a total surprise for them all and in pride of place in their rooms!
Answer: Almost impossible and when you do they're confrontational and aggressive!
Answer: They are cheaper and have better customer service. Responded to me in a few hours.
Answer: Apparently but they've a severe lack of customer service and no complaints department! Avoid at all costs!
SimpsonifyMe has a rating of 3.3 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. SimpsonifyMe ranks 1st among Cartoon sites.