SimpsonifyMe

I gave a picture of two friends to simpsonifyme. They changed the posture so much and the woman's face and hair were completely unrecognizable. The man wasn't really recognisable either, but "à la rigueur" and with everything else matching it might have worked. So I wrote to them, asking them kindly for improvement. All they had to say was I had to pay another 25$ (on top of prizealready paid) for those changes. After three emails, I gave up. NEVER again!

I saw this online and realized it was the perfect gift for my husband for Father's Day. The kids saw their Simpsonflication and loved it. I can hardly wait for Father's Day!

I ordered dec 9, received proof dec 11 and they had only included 3 of 4 of the characters paid for and sent pics for. Errors happen but at that point said only do revision if it can be done that day as christmas present. THEY LEFT ME HANGING UNTIL DEC 16 when they sent revision. Now no idea where it is. No one will return my emails (I have sent many) no idea what is happening. It would have made it on time if not for their error and lack of response to error as I ordered 2 on dec 9 and the other one was received and is wrapped under my tree.

After placing my order the processing went okay and the making of the painting when actually really fast it was done in two days I do believe and then they sent it to printing on their website it says printing takes two to four days sometimes a little extra longer which I understand but 12 days later and I still did not have any information besides it was printing and the people were rude as hell with every response that they've had with me I wanted this gift on the 23rd for my anniversary and here it is April 1st and it is finally being received today I give them such a low rating because of their crappy customer service and how rude they are every time they don't have a phone number you can call you can only email them they take forever to get back to you and I'm also giving them such a low rating because of how long the process took went on their website it's States two to four days for the the painting and then two to four days for the printing I ordered this on March 18th and I'm just now finally getting it

Worst customer service. Sent them photos for a two person portrait, they sent me just one person in the portrait. Claimed I only paid for 1, need to pay extra for 2. I said fine... and that's the last I ever heard from them. No replies, no refund, nada, 4 days and counting. Stay away.

***EDIT*** I would reduce this to 0 stars if I could. They didn't reply for 4+ days, but did once they saw this review. They refused to allow me to pay for the edits (in accordance with their website FAQ), saying they would no longer work with me... but wouldn't refund me. When I said I'll just let my credit card company handle it, they threatened to report it as fraud and sue me in court! Wow... just wow.

EDIT #2: I use my credit card very sparingly and it never leaves my wallet, I've never had any fraud on any of my cards. Yes, literally the day I disputed the charge with SimsonifyMe, I started getting fraudulent charges on my card. Do I have proof that they gave my card info to other companies? No... but it seems highly unusual that this would happen literally hours after I told them I was disputing their charge,

Read the other reviews here, lots of people with the same experience.

They turned our favorite photo into a timeless art piece. For our 10 year together and 5 years married, literally brought tears to my eyes.