SimpsonifyMe

My relationship started off pretty rocky when they first launched. I had the SimpsonifyMe shop for a couple of years, it was going pretty great and I was very proud of it. Suddenly I received a message that they trademarked my shops name and I have to close down my shop because I was violating their trademark. It was very upsetting, and yes I know, I should have trademarked it in the first place but I was a rookie and I had no money to do an international trademark. So they had a pretty good start with a pretty good name, that was already familiar to customers, and had a good reputation. But what followed was just disgusting. I saw google, facebook, and instagram advertising for their company, and they used MY illustrations with completely made up reviews. I contacted them multiple times but they refuse to remove them and they want ME to prove that those are my original works. They say, that they got those illustrations from a "sourcing agent". And then proceeded to put a fake review up and advertise themselves with it. Completely fake. Anyways, I got tired of trying to prove them what's mine is mine so I stopped communication with them, but I still receive so many upset customer messages (because I still own the SimpsonifyMe instagram account and they do not reply to their customers emails). What they tell me is just pure customer service horror. I am so upset that this name that I came up with became so tainted, and it is horrible to see how they treat their customers. They go by_cartoonifyme_ on instagram now. Shame on these people really... They got such a bad reputation (I think) that they changed their name to CartoonifyMe. If you type in simpsonifyme.com you get redirected to their new website. Ridiculous..

So disappointed, extremely late and unprofessional

I was so excited to get my family turned into The Simpson's for Father's day. I ordered it in early May, thinking thst was ample time. I modified it once and asked it to be sent off. No confirmation email of shipment came, so about 11 days before Father's Day I started emailing. It took days to get a reponse from them, once the response came on Father's Day itself, that the order was delayed.

I was rightfully upset as I ordered and was charged over a minth ago and signed off on it more than 2 weeks before Father's Day.

I was asked by the artist, *, to leave a review. I told him in an email that unless thet can compensate me somehow for this I'd be forced to leave a negative review, AS HE ASKED.

Then, * accused me of extortion, said he would have originally given a discount had I not asked (condescending), and called me a "Karen," and said that my reviews would be deleted because they are somehow fake (this is a real situation! So a very real review!) and that I am banned and the CEO personally told him to tell me that. Yet it still came from * email.

I an flabbergasted by the unprofessionalism displayed by this company and they put the Simpson's to shame.

*, your artwork was mediocre at best, but I never would have said that if you didn't ask me to review you.

Do not bother with this service unless you're ok with it being very late. Don't bother trying to communicate as that's too much for the company to handle. I can provide copies of such emails I recieved from him.

*Personal information redacted by admin