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Sitejabber

Overview

Sitejabber has a rating of 3.1 stars from 723 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sitejabber most frequently mention online shopping, customer service and great job. Sitejabber ranks 1st among Consumer Protection sites.

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How would you rate Sitejabber?
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GB
2 reviews
7 helpful votes
Follow Joanne L.
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It makes me register when all I want to do is start Beef about websites. Ridiculous. Is there a reason why I need to verify that I am infact Joanne Lockwood and that my email is infact *******@hotmail.co.uk? Do you really need conformation that I live at GOOGLE HOUSE, yeahhhh biycheees. Sooo, screw you $#*!head!?!?!"?!?!?!?!?!?!?"?"?>D: EW£? DE>>

Date of experience: March 3, 2011
GB
1 review
1 helpful vote
Follow Maureen N.
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Your site saved me from being a 'victim' of www.zestify.tv. I nearly ordered their CD's and would have left myself in for loads of SPAM and my credit card being misused! Thank you.

Date of experience: August 5, 2011
GB
6 reviews
25 helpful votes
Follow Paladin A.
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Fantastic concept and a well implemented site. If the user community grows, this will be an excellent tool in fighting the good fight against the scummy scammers of the world.

God/Allah bless you.

Date of experience: February 9, 2011
GB
1 review
2 helpful votes
Follow Adam W.
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One of the best site that i visit ever before, it helps a lot for new people for shopping, clothing, etc, after seeing good reviews new one can trust web site and purchase item with out any tension

Date of experience: March 24, 2011
California
104 reviews
541 helpful votes
Follow Roseann Z.
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If you have ever been ripped off, lost money, or been hugely disappointed in the products of an online business, and you want to warn others-this is the PERFECT SITE! Alternatively, if you love an online business and want to encourage people that they can trust it, write a review on Sitejabber.com! This online reviewing site is growing exponentially. I buy many things online because I'm disabled, but also because retail stores are limiting stock. I totally rely on people's reviews before I buy or not buy from certain sites. Sitejabber is the perfect site in order to check whether or not you are dealing with a reputable, trustworthy, high quality business.
In addition, the founder of the site has contacted reviewers last year on ways to make the site better. WHO DOES THAT ANYMORE? Only someone who values the members who use his site. And the website has become increasingly better.
I urge you to review online businesses on Sitejabber.com if you've had either a horrible or excellent experience-or even if you want others to know about the online company. I also encourage you to look at SItejabber before you buy from a website which you've never used before-check out the reviews of people who already used that website.
I highly recommend Sitejabber.com. It will help you!

Date of experience: March 17, 2018
Jackie V. Sitejabber Rep
over a year old

Thank you for sharing this great review, Roseann.

Canada
2 reviews
4 helpful votes
Follow Maggie s.
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I've been cruising this site for the last week now BEFORE I signed up. What I KNOW, is that I'm pretty sure I'm going to stick around. I support EVERYTHING they stand for and intend on spreading the word... Stay with it guys AND gals! Almost left "gals" out and ANYTHING THIS good has GOT to have GALS involved... lol

Date of experience: January 27, 2012
Egypt
13 reviews
7 helpful votes
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Excellent website that helps consumers make informed decisions about the businesses they interact with. It's a user-friendly platform where people can share their experiences and opinions about companies. Sitejabber's review system is fair, transparent, and easy to use. They verify all reviews to ensure that they're genuine and unbiased.

Sitejabber also provides a unique feature that allows users to report scams and fraudulent activity. This feature is incredibly helpful for anyone who wants to avoid falling victim to online scams. Moreover, Sitejabber's customer service team is responsive and helpful, making it easier for users to address any issues they may encounter.

Overall, Sitejabber is a highly valuable resource for anyone looking to make informed decisions about the businesses they interact with. It's an easy-to-use platform with a fair review system, a scam reporting feature, and a helpful customer service team. I would highly recommend Sitejabber to anyone who wants to ensure they're dealing with trustworthy businesses.

Date of experience: May 13, 2023
Sitejabber S. Sitejabber Rep
over a year old

Thank you so much for your review Sharif! We're so glad you found our website helpful

Georgia
3 reviews
9 helpful votes
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Really sitejabber?
September 14, 2015

REVIEWERS ON THIS WEBSITE! Be aware that your reviews will be forwarded to the companies if they are negative. You too could be harassed into deleting your review too.

Thanks, SiteJabber! You guys ROCK! /sarcasm

And really, what recourse do consumers have other than negative reviews when a company won't refund after THEY cancelled the account?

Date of experience: September 14, 2015
Sitejabber S. Sitejabber Rep
over a year old

Hi Linda, thanks for letting us know about this and we sincerely apologize for your bad experience. We want you to feel free to speak your mind honestly about any business or website. It is against SiteJabber policy for businesses to harass reviewers. If you email us at support@sitejabber.com and describe what happened and the business involved, we will have our team take a look at it and, if appropriate, take action against the business. Thank you for your contributions to the community.

Alabama
14 reviews
88 helpful votes
Follow Judy C.
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I have only been using SiteJabber for a little while, but it has some really great information. I always try to find reviews on items before I purchase. This site has a VAST number of reviews on just about any item you can think of. This site has been a life saver on several occasions. They also have a handy feature that will allow you to comment on the reviews you read.
SiteJabber reviewers usually go into detail about location, cost, dependability and follow up service about a product. These reviews give you a much greater idea of how the company will treat you AFTER they have your hard earned money.
Just realize some of the reviews are not "real", but you can spot these very easily. Most of the fake ones are full of grammar errors and tend to repeat the same information. To give a detailed review it normally takes more than 1 line. Just saying a product or company is good or bad is not really a helpful review. Be especially watchful of the 5 star ratings that are only one line reviews, 99% of them are fake.

Date of experience: October 10, 2016
Jackie V. Sitejabber Rep
over a year old

Thanks, Judy! We appreciate your feedback.

Katherine T.
Arizona
7 reviews
13 helpful votes
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Site Jabber
June 22, 2016

This has proven to be very useful for online shopping and overall reviews. I always check here first. Lesson learned. Wish I had known about this tool sooner. I love Site Jabber!

Date of experience: June 19, 2016
Jackie V. Sitejabber Rep
over a year old

Thank you, Katherine. We’re so glad you’ve found our site helpful!

Nevada
103 reviews
330 helpful votes
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My go-to for website-company reviews. I can always find enough credible reviews that give me factual information, positive or negative, and it's helped me greatly in my choice of so many businesses.

Date of experience: May 4, 2018
Jackie V. Sitejabber Rep
over a year old

Thank you for sharing your experience, Harry!

Pennsylvania
8 reviews
12 helpful votes
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This website is probobly one of the best out there, As this website tells you if a website is bad or good by its reviews but I only have one issue, the deisign looks to basic (I recomend canging the top bar to any color other than blue or any shade of black and white.)

Date of experience: February 7, 2024
Jackie V. Sitejabber Rep
over a year old

Hi Michael, thank you for sharing your experience with Sitejabber. We greatly appreciate your feedback and suggestion.

Virginia
1 review
4 helpful votes
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I'm sorry I did not read the previous reviews before I signed on the dotted line. Howeverf, I did. I am soooo sorry. I know it is my fault but because Montel Williams endorsed this website so vigouously, I believed him. I got $250 immediately in my account. I thought the $75 dollars they were taking out of my Social Security Check every month was repaying the loan until I went back and read the contract completely. That was only the service charge. After 4 payments, they tell me that I will now be charged $125 a month, $75 service charge and $50 on the principle. This is crazy! This that I will pay $1025 on a $250 loan. For one desperate moment, i signed this. A class action suit would be appropriate to stop this kind of scam.

Date of experience: September 23, 2010
Florida
2 reviews
15 helpful votes
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I left a negative review for an online business that a family member and I had patronized in the past. The business owner responded very rudely. She then had personal friends (check her Facebook, they're there) and customers from her site who receive perks in exchange for positive reviews all converge on SiteJabber to give five star reviews to try to drown the two negative ones out. I pointed this fact out and SiteJabber immediately insisted that I either provide an order number or they would delete the review. It's been MONTHS since I placed an order with this company and even then I never got the item in question. It remained back ordered for weeks and weeks until the company cancelled it without contacting me, which was the whole point of the review. I immediately deleted anything in my inbox connected to the order (why would I keep it, it was cancelled!) but SiteJabber is so heavily biased toward the business that they're willing to pull a negative review because it effectively points out how unprofessionally her business is run. Says a lot about SiteJabber, doesn't it?

Date of experience: April 21, 2017
Ecuador
1 review
0 helpful votes
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Very useful!
October 5, 2016

I've been reading a bit about your website and I have to say that I really like it, is very useful, I can learn a lot before buying something... great idea!

Date of experience: October 2, 2016
Jackie V. Sitejabber Rep
over a year old

Thanks for sharing your experience with us, Emily.

Mississippi
3 reviews
3 helpful votes
Follow bones r.
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Came here from curiousity from reviews on a known bad player in the precious metals field: that business has only two types of reviews: 1s and 5s, with all the 5s obviously fake reviews - the truth of this can be backed up by checking BBB complaints - said company is drowning in them, all of which mirror the 1 reviews on their own site and on Sitejabber. Sitejabber also insures their reviews are anonymous: first name and initial. Obviously, Sitejabber simply posts whatever the review is with NO oversight, confirmation, or critical review: this renders Sitejabber essentially worthless unless your intent is to buy from companies which can afford to purchase favorable reviews.

Date of experience: October 31, 2023
Jackie V. Sitejabber Rep
over a year old

Hello there, we apologize for any inconvenience caused and we would like to kindly address your concerns. Sitejabber utilizes advanced algorithms to identify patterns of fraudulent reviews, and our community members are also encouraged to report any suspicious content or fake accounts. We have a dedicated team of live moderators who carefully assess reported reviews, although please note that this manual process may require some time to handle removal requests.

At Sitejabber, we value honest and authentic reviews, whether they are positive or negative. If you would like to learn more about our thorough vetting process, please visit https://www.sitejabber.com/faq#fake.

France
1 review
2 helpful votes
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As a busy person whose life revolves around a busy schedule, I soon found it hard to find to catch up with what's new in the fashion world and new businesses joining Sitejabber made it easier to browse throw out different categories such as beauty and fashion business insiders as well as the chance to build a community in their discussion page were we share new ideas and tips I must say I have same a lot of time in shopping and investment thanks to Sitejabber.

Date of experience: March 15, 2023
Jackie V. Sitejabber Rep
over a year old

Hey there, thanks for taking the time to leave us a review. We’re glad you found our site helpful.

GB
7 reviews
18 helpful votes
Follow Jill F.
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FOUND THIS SITE BY ACCIDENT. AND I

LOVE IT!

INTERESTING, INFORMATIVE AND GOOD TO BE ABLE TO VOICE OUR

EXPERIENCES AGAINST, OR FOR DIFFERENT WEB SITES.

FIRST PLACE TO LOOK WHEN DECIDING IF A SITE IS WORTHY OR NOT

Date of experience: June 17, 2012
Illinois
2 reviews
22 helpful votes
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Garbage fake reviews
February 25, 2023

Fake reviews all over this site. No credibility, they don't screen reviews. Trash website, stole my information and sold it on the dark web. DO NOT SIGN UP

Date of experience: January 26, 2023
Jackie V. Sitejabber Rep
over a year old

Hi John. We take the privacy of our reviewers’ personal information very seriously – you can learn more at sitejabber.com/terms. Review authenticity is also of paramount interest to us, and we have multiple layers in place to prevent any unauthentic reviews. Sometimes unauthentic reviews may still come through, but they’re thoroughly investigated and resolved. You can learn more about our vetting process at https://www.sitejabber.com/faq#fake.

If you have further questions or concerns, please get in touch with us at sayhello@sitejabber.com.

Arkansas
1 review
0 helpful votes
Follow Leti C.
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Great site for reviews! Check out businesses BEFORE doing business with them and review the ones you have had experiences with to help out your fellow researchers!

Date of experience: March 16, 2023
Jackie V. Sitejabber Rep
over a year old

Thanks for taking the time to leave us a review, Leti!