business logo of Sitejabber

Sitejabber

Overview

Sitejabber has a rating of 3.1 stars from 723 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sitejabber most frequently mention online shopping, customer service and great job. Sitejabber ranks 1st among Consumer Protection sites.

This company does not typically respond to reviews
+19
Sponsored message from Sitejabber
Learn more about Jabio
Learn More
How would you rate Sitejabber?
grey star
grey star
grey star
grey star
grey star
Ukraine
1 review
9 helpful votes
Follow rick w.
Unfollow rick w.
Send Message
Share Review
Report Review

Untrustworthy
November 15, 2017

You write a review here which is a bad review but when you go online to look for it, it is nowhere to be found this website is in partnership with certain other websites so only list good reviews..

Date of experience: November 15, 2017
Jackie V. Sitejabber Rep
over a year old

Hi Rick, thank you for sharing your concern. We value all honest reviews whether they’re positive or negative. Sitejabber uses a Review Filter and algorithm that attempts to display only authentic content for buyers by screening certain reviews. You can learn more at https://www.sitejabber.com/faq#filter.

The same filter and algorithm is applied to every review. The filter isn’t perfect, but it is dynamic and always learning. As a result, you may see reviews move in and out as the filter learns more about the trustworthiness of the reviews of a particular site.

Pakistan
2 reviews
1 helpful vote
Follow Mahboob A.
Unfollow Mahboob A.
Send Message
Share Review
Report Review

This is a good website to get reviews about any company of the world, so if any one want to learn about some company repo, dealing and others then he can get help from visitors reviews

Date of experience: November 10, 2014
California
31 reviews
225 helpful votes
Follow Jesse G.
Unfollow Jesse G.
Send Message
Share Review
Report Review

Sitejabber.com the concept of this site is AWESOME. We can share our personal experience good or bad about a website and the company to help spread the word.

If you use this site as it's intended you can share good and bad information and help people be more informed when thinking about doing business or using a site for anything. This site is very easy to use and allows you to ask reviewers questions about their experiences. That will virtually leave you the ability to learn the most knowledge and information you can before you make a decision to use a site.

This site will even help you if you want guidance with something. Find someone that has reviewed the site and send them a message, and ask for help, it's that easy. I have answered questions and asked questions about websites, I have read reviews about.

This should be the first site you visit if you are wondering about using a website. Or if you have personal experience about a site, please share that it helps add to the value of this great site.

Date of experience: February 21, 2010
New Jersey
4 reviews
8 helpful votes
Follow Michael S.
Unfollow Michael S.
Send Message
Share Review
Report Review

A well-deserved "pat on the back" for www.sitejabber.com who keeps us informed of the fraudulent sites. The best part is we can praise the good sites, warn others of the bad sites - THANK YOU SITEJABBER, YOU HELP SO MANY ON INTERNET AND YOU RUN A GREAT SITE :)

Date of experience: July 11, 2011
Georgia
3 reviews
2 helpful votes
Follow Stella C.
Unfollow Stella C.
Send Message
Share Review
Report Review

SiteJabber - Employee, Michael, you are worth your weight in gold! I am so grateful for your expedient responses to my requests for assistance. Thank you.

Date of experience: January 25, 2016
Canada
3 reviews
15 helpful votes
Follow Martin B.
Unfollow Martin B.
Send Message
Share Review
Report Review

Suggestion
December 4, 2017

I would give a five star to sitejabber if we could upload our review in a video format, view review in a video format and if we could be able to review all product, and wen i mean all i mean all product, food, clothing, service (bell, Rodgers etc etc)You can offer to put a link on your website so we can buy directly all product from your site. The only reason i suggest to implement video review on sitejjabber it because that, a lot of people don t reed online they know how to reed they just don, that why YouTube as so many video uploaded every day among other website... the review shouldn't not be a long video just a short 40msec video that way it take less bandwidth. Increase web traffic and revenue.

Date of experience: December 4, 2017
Jackie V. Sitejabber Rep
over a year old

Thanks for taking the time to leave us a review, Martin. We understand this was a while ago, but we’re happy to share you can now leave reviews using videos.

Florida
6 reviews
9 helpful votes
Follow Mike D.
Unfollow Mike D.
Send Message
Share Review
Report Review

Awesome idea
July 20, 2012

Awesome idea. I only see one flaw...

Someone with a bad experience is more likely to go out of there way to write a review than someone who had a great experience.

Date of experience: July 20, 2012
Missouri
36 reviews
150 helpful votes
Follow Jenna J.
Unfollow Jenna J.
Send Message
Share Review
Report Review

Buttons don't work
January 20, 2018

Many buttons and links do not redirect to anything when I click on them. I need to drag the link to the tab, and then something will open up. I'm using FF by the way.

Date of experience: January 20, 2018
Jackie V. Sitejabber Rep
over a year old

Thank you for bringing this to our attention, Jenna. This has since been fixed, but let do us know if this issue comes up again.

New Zealand
2 reviews
6 helpful votes
Follow Kieran W.
Unfollow Kieran W.
Send Message
Share Review
Report Review

Went to post a review, had to make an account, reply to 2 emails, and then retype the whole review again before I could post it. I'm not gonna use this site again. It's a waste of time for me.

Date of experience: April 28, 2014
Austria
4 reviews
16 helpful votes
Follow Maila P.
Unfollow Maila P.
Send Message
Share Review
Report Review

Very impressive
April 3, 2024

Very impressive and accurate to assist to their customers, I really appreciate and give their team a huge effort and good work keeping

Date of experience: March 23, 2024
Jackie V. Sitejabber Rep
over a year old

Thanks Maila!

Colorado
4 reviews
23 helpful votes
Follow Sara W.
Unfollow Sara W.
Send Message
Share Review
Report Review

SiteJabber allows my team to locate and respond to consumer issues that we might not otherwise know about. It's awesome to have instant access to consumer feedback.

Date of experience: March 1, 2011
21 reviews
94 helpful votes
Follow Ephraim L.
Unfollow Ephraim L.
Send Message
Share Review
Report Review

Very Useful
April 21, 2008

Very Useful - I find all sorts of interesting video sites using sitejabber. The site's users must be online video connoisseurs because they know which sites are the best. Thanks, sitejabber!

Date of experience: April 21, 2008
Spain
58 reviews
312 helpful votes
Follow sky k.
Unfollow sky k.
Send Message
Share Review
Report Review

I joined SiteJabber recently and when I became active user I found out that there is a real community around it. People are honest and friendly which is essential for every web community out there.

Date of experience: April 13, 2010
Singapore
3 reviews
9 helpful votes
Follow Koh L.
Unfollow Koh L.
Send Message
Share Review
Report Review

I am glad to be able to share my experience through Sitejabber. I hope more others will continue to find information and help through this website. BTW,
I got my problem solved! Thank you Sitejabber!

Date of experience: February 4, 2014
Canada
6 reviews
49 helpful votes
Follow James T.
Unfollow James T.
Send Message
Share Review
Report Review

This is kinda odd
November 16, 2009

This is kinda odd. But its cool the folks managing this site are accepting reviews. I love this site cause this is what i use to find new reliable sites now :)

Date of experience: November 16, 2009
Sri Lanka
26 reviews
54 helpful votes
Follow Sharma S.
Unfollow Sharma S.
Send Message
Share Review
Report Review

Helping peoples to find Trusted sites. However some peoples and competitors posting fake reviews over here. This is is the big problem to all review sites.

Date of experience: May 20, 2011
California
2 reviews
0 helpful votes
Follow Elizabeth S.
Unfollow Elizabeth S.
Send Message
Share Review
Report Review

Management
March 22, 2024

Whenever I have a problem. Management always take care of it. Thank you for being attentive to ant situation that's occurs

Date of experience: March 11, 2024
Jackie V. Sitejabber Rep
over a year old

We've got your back, Elizabeth!

Virginia
10 reviews
25 helpful votes
Follow barely a.
Unfollow barely a.
Send Message
Share Review
Report Review

So far, so good.
March 6, 2016

I have been satisfied with SiteJabber so far; they seem to be a straight up outfit. I have only been with them a couple of months, but I have spent a few hours or maybe a bit more on here, reading other folks' reviews.
I have found them to be pretty good reviews overall. As usual, the quality of the review depends entirely on the quality of the reviewer, just as the forums of the New York Times read a lot better than the forums of the Daily Caller.
We are all only imperfect humans and it is not just a function of the intelligence of the person as much as it is a function of how logical, thorough, and comprehensive their thinking is. (and most importantly, how honest) The caliber of the folks here seem to be good and I have learned quite a bit thanks to their sharing of info.
I continue to rely on Sitejabber for good quality and trustworthy info and hope to be a good citizen of this site and do honor to the original mission they have set before themselves. I personally thank them for providing this venue.

Date of experience: March 5, 2016
Jackie V. Sitejabber Rep
over a year old

Thank you for the review. We appreciate you.

Missouri
46 reviews
94 helpful votes
Follow Lilly O.
Unfollow Lilly O.
Send Message
Share Review
Report Review

I love this site... You want to know what site you are about to enter personal info? Check it out on Sitejabber.com. You'll surprise...!
I fully recommend it to anyone.

Date of experience: May 10, 2013
Brazil
2 reviews
0 helpful votes
Follow Fjorn L.
Unfollow Fjorn L.
Send Message
Share Review
Report Review

First time I attempted to review gearbest I got this error "sorry we were unable to complete your review email adress can not be empty", I finally managed to leave a review however whatever is the cause of the bug should really be fixed, I'm not the first person to complain about this bug from what I've checked

Date of experience: September 13, 2017