business logo of Sitejabber

Sitejabber

Overview

Sitejabber has a rating of 3.1 stars from 723 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sitejabber most frequently mention online shopping, customer service and great job. Sitejabber ranks 1st among Consumer Protection sites.

This company does not typically respond to reviews
+19
Sponsored message from Sitejabber
Learn more about Jabio
Learn More
How would you rate Sitejabber?
grey star
grey star
grey star
grey star
grey star
Nigeria
1 review
0 helpful votes
Follow linda s.
Unfollow linda s.
Send Message
Share Review
Report Review

Customer service
October 17, 2017

I really love the way they attend to me. And i was able to get a perfect response from them regarding every of my questions.

Date of experience: October 17, 2017
Jackie V. Sitejabber Rep
over a year old

We have your back, Linda!

Canada
5 reviews
48 helpful votes
Follow Jim B.
Unfollow Jim B.
Send Message
Share Review
Report Review

Garbage
October 31, 2018

Comes from the samr evil mindless THING cannot even type the titlethis is crap ussless wont post comments where are the comments that i posted? This website comes from the same mindless thing that people are complaining about what a joke i noticed the typing trouble characteristics are the same from wgt forum site jabber you are the same $#*! and THE SAME PILE

Date of experience: October 31, 2018
India
2 reviews
2 helpful votes
Follow bobby s.
Unfollow bobby s.
Send Message
Share Review
Report Review

Very Helpful
March 11, 2016

Sitejabber is very helpful reviews website. I recommended all people for the share our experience with sitejabber..

Date of experience: March 11, 2016
Jackie V. Sitejabber Rep
over a year old

Your review means a lot to us. Thank you for using Sitejabber.

Canada
11 reviews
16 helpful votes
Follow Tin T.
Unfollow Tin T.
Send Message
Share Review
Report Review

Reviews on other websites.
It's a good place to go to before you hit any site on the internet if you're worried about viruses.

Date of experience: November 4, 2013
Washington
81 reviews
63 helpful votes
Follow Bianka S.
Unfollow Bianka S.
Send Message
Share Review
Report Review

The very best!
March 3, 2022

I also do reviews on a couple of other sites and neither one of them even come close to being as amazing as Sitejabber!

Date of experience: September 13, 2020
Jackie V. Sitejabber Rep
over a year old

Thank you so much for that wonderful feedback, Bianka!

Georgia
10 reviews
52 helpful votes
Follow J H.
Unfollow J H.
Send Message
Share Review
Report Review

Logging in
February 13, 2017

Why one can't login on the home page is beyond me and to need to make a long review (100 characters) just to post

Date of experience: February 13, 2017
Canada
1 review
0 helpful votes
Follow Arlene L.
Unfollow Arlene L.
Send Message
Share Review
Report Review

This site is one of the few even talking about the scam at myfreecopyright.com I'd like to see more follow up on it though.

Date of experience: August 14, 2013
Alabama
1 review
1 helpful vote
Follow andre b.
Unfollow andre b.
Send Message
Share Review
Report Review

Not Satisfied
June 22, 2022

They invested money in seo and design of site, but forget to make their service really work, never get ordered amount of upvotes, always 10%-50% less

Date of experience: May 23, 2022
Jackie V. Sitejabber Rep
over a year old

Hi Andre, we apologize for any frustration this may have caused. Could you please clarify your situation with us by emailing sayhello@sitejabber.com? We look forward to hearing from you.

Texas
5 reviews
16 helpful votes
Follow e r.
Unfollow e r.
Send Message
Share Review
Report Review

Best review website
December 23, 2018

Man, This website helped me alot. It Saved Me from going on websites that i may have not known were so bad

Date of experience: December 23, 2018
Jackie V. Sitejabber Rep
over a year old

That’s awesome to hear! We appreciate the feedback, and we’re glad that Sitejabber has been helpful.

Virginia
4 reviews
6 helpful votes
Follow Arlene S.
Unfollow Arlene S.
Send Message
Share Review
Report Review

I do not know of others experience with the store I rated but the online review on Sitejabber were some of the same complaints I have and I do not believe this is a coincidence.

Date of experience: May 10, 2019
Jackie V. Sitejabber Rep
over a year old

Hi Arlene, that’s definitely our goal – honest reviews for all. :)

California
2 reviews
6 helpful votes
Follow Rhonda G.
Unfollow Rhonda G.
Send Message
Share Review
Report Review

I love this site... I never used to read the reviews until recently, but now I rely on them for decision making and SITEJABBER HOOKS YOU UP WITH REVIEWS.

Date of experience: February 14, 2017
India
15 reviews
264 helpful votes
Follow sheena m.
Unfollow sheena m.
Send Message
Share Review
Report Review

A good website
February 11, 2016

A very nice website where you can search reviews for any website or business.it helps me alot in online shopping

Date of experience: February 11, 2016
Jackie V. Sitejabber Rep
over a year old

Thank you, Sheena.

California
1 review
0 helpful votes
Follow Karen L.
Unfollow Karen L.
Send Message
Share Review
Report Review

Very helpful article. Well written. Easy to understand and examples to illustrate the point

I don't work for sitejabber.com fyi

Date of experience: January 22, 2023
Jackie V. Sitejabber Rep
8 months ago

We appreciate the review, Karen!

California
1 review
3 helpful votes
Follow Dis G.
Unfollow Dis G.
Send Message
Share Review
Report Review

This is another site that uses clever and not-so-clever techniques of deceiving suckers like me for their own benefit. People go to this site to find out the results of other peoples experience when using a site that they are considering. What better way than to hear it from someone who's actually experienced it?
How many realize that's not what you get at all. It's not true. It's a calculated use of misinformation with many layers of payoffs for this site at the user's expense.
This business uses a federal grant to fund this site which they represent as one that can be used to publicly review good sites and to report fraud, scams and complaints. They pay writers to create fake reviews to benefit businesses that pay them for that service. They will gladly pay the fine for violation(New York fined 19 companies $350,000 according to their disclaimer).
This sounds like a fraud, a scam, a conflict of interest, and is unethical, should be illegal, against SiteJabber's terms and warrants complaints to the FBI & FTC.
Then, they have the audacity to put this disclaimer on the bottom of the page:
"SiteJabber can be used to publicly review good online businesses, as well as report website fraud, scams and complaints. Online business fraud, scams & complaints can also be reported to the FBI & FTC. Reviews containing spam, promotion, or conflicts of interest are not tolerated and will be deleted immediately. Writing or paying for fake reviews is unethical, against SiteJabbers terms and is illegal in many jurisdictions. New Yorks Attorney General recently fined 19 companies $350,000 for violations associated with fake reviews."

Date of experience: January 10, 2017
Washington
144 reviews
1473 helpful votes
Follow Michael P.
Unfollow Michael P.
Send Message
Share Review
Report Review

ONE OF THE FEW WEBSITES THAT HAS GOOD INFORMATION WITHOUT CHARGING YOU$$. I LOVE IT AND TOTALY WOULD MAKE OUT WITH IT IF I WAS A YOUNG SINGLE WEBSITE BUT I THINK IT IS TAKEN ANYWAY OH WELL!

Date of experience: August 21, 2013
Kentucky
13 reviews
44 helpful votes
Follow Tom C.
Unfollow Tom C.
Send Message
Share Review
Report Review

The idea of an online review site for other websites is a great concept, but the Sitejabber website itself needs some work.

I am registered on the site and have posted a few reviews from time to time. Today I came here as a result of having Googled looking for reviews about an online merchant website. Sitejabber had several well-written reviews from customers who had experience with the website. So far so good, but...

After reading a good review, I clicked on the "Was this review helpful? [yes]" to cast a helpful vote for that review. I was surprised to get an error message telling me I had already voted on that review (I know that I had not already voted on it because this was the first time I looked at any reviews for the site it was about). OK, I thought "Hmmm, that's odd" and continued reading.

Next helpful review, I try to submit a "helpful" vote and again I get the same error message even though I KNOW that I have not voted on that review before.

Then I noticed that I was not logged in and I thought that might be the problem because Sitejabber couldn't tell who I was. So I logged in. Now Sitejabber shows my username at the top of the screen.

OK, I go back to the reviews for the site I was interested in, planning to place "helpful" votes for a few reviews -- BUT NO -- because now there isn't any place to vote on any of the reviews. There is a score showing how many votes each review already had, BUT NO PLACE TO ENTER A VOTE.

Date of experience: December 16, 2017
New Jersey
1 review
1 helpful vote
Follow Shawn H.
Unfollow Shawn H.
Send Message
Share Review
Report Review

Useless
January 28, 2017

Sitejabber is just a free for all of angry people that have diluted any meaning that the site's reviews may have had. Useless.

Date of experience: January 28, 2017
Virginia
4 reviews
5 helpful votes
Follow James L.
Unfollow James L.
Send Message
Share Review
Report Review

Reliable information
February 25, 2019

I have only used them a bit but i can see they contain a lot of useful information to source out bad sites.

Date of experience: February 25, 2019
Jackie V. Sitejabber Rep
over a year old

Hi there James, we appreciate the feedback and we’re glad that Sitejabber has helped you filter out bad sites.

Virginia
2 reviews
2 helpful votes
Follow john w.
Unfollow john w.
Send Message
Share Review
Report Review

Fabulous
October 17, 2017

This is the best site have even known. It really nice interacting with you. I promise to tell my friends about this site.

Date of experience: October 17, 2017
Jackie V. Sitejabber Rep
over a year old

Thank you, John!

Canada
2 reviews
53 helpful votes
Follow Fred W.
Unfollow Fred W.
Send Message
Share Review
Report Review

Hi SiteJabber,, You Guys are SUPER GREAT. Finally we have a site that Cares about the Everyday Person that works 40 or more hours a week & get a paycheck every week, then after a hard days work you just want to go home & relax & just go on the net & chat with some people or buy something that is a lot cheaper then at the store. Then you go online & you start looking at stuff & WOWWWW,, that's a Good Deal,, but then you Sign into the site,, give them your Credit Card Number,, Once ((( these multi-million dollar companies per year that hire third world countries that make $10 - $15 - 20 a day))),, THEY Got You Card Number,((( I could Hear them saying,, YOU SUCKER, WE GOT YOU NOW))), The everyday person thinks there getting a Deal <>THEY FORGET TO TELL YOU ABOUT THE 40 HIDDEN FEE THAT INVOLVE THE PURCHASE, But Will We Ever Get Our Money Back, It Like Driving Down The Road & Throwing Your Money Out the Window <<>> I Would Just Like To Really THANK-YOU For Taking The Time & Reading My opinion. Thank-You Very Much, Keep Up The GREAT Work.<> P.S. The Saying That I Have Heard All My Life, I Never Really Thought About It Till Now <> The Rich Get Richer and the Poor Get Poorer... <<>> Fred W, Ontario, Canada

Date of experience: November 8, 2015
Jackie V. Sitejabber Rep
over a year old

Thank you so much for taking the time to share your experience with Sitejabber, Fred.