Overview
Sitejabber has a rating of 3.1 stars from 723 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sitejabber most frequently mention online shopping, customer service and great job. Sitejabber ranks 1st among Consumer Protection sites.
Great for site reviews! Have enjoyed reviewing and providing feedback. Easy to use, and nice design.
Forced into creating account after trying to review another page.
Site is difficult to use do not recomend
Doesn't bother verifying emails of users who sign up. Stay away from this scam website. Far far away
Hey Miftah, thank you for sharing your concern. Sitejabber has a robust system in place, which includes email verification for all users upon sign-up. To assist you further, could you please provide us with more details? You can reach us at sayhello@sitejabber.com. We'll be more than happy to investigate this matter thoroughly on your behalf.
Unable to login and always says to write email to the company, Please contact *******@sitejabber.com for further assistance what is this nonsense
Hi Sunny, thanks for the letting us know and we apologize for the inconvenience this has caused you! It's possible that you encountered this issue while attempting to log in through our business website. We recommend trying to log in via sitejabber.com instead. If the problem persists, please don't hesitate to provide us with more information at support@sitejabber.com. We will fix the login issue for you.
The issue was resolved to my satisfaction. The man was very nice. He helped me a lot. One hundred characters? Really!
Thank you for leaving a review Guy!
This site is awesome! I check this site before buying from other websites, just to make sure if they are legit.
So far i have only been to this website and it is informative and look forward for more e-mails and information.
Thank you for your great service
I really appreciate your customer service and Iam glad and so happy to just deal with your great company and I am sure that I will did it again.
Hi Ahmed, thank you for taking your time to write a review.
Thank you Sitejabber offers an amazing platform, It's my first review on sitejabber and I reviewed for it.
Thank you - it's much appreciated!
Really user friendly site. Lovely concept of SiteJabber. I find something I tend to stick with it so I will stick around for now and see how it goes.
Thank you, Jennifer. We appreciate you.
A very helpful service. I did not know what to expect from this site but I was happily surprised. It was extremely a good experience.
Hi Eli, thanks for sharing your great experience.
Some reviews on site jabber are helpful, but at the same time the number of spam reviews are increasing so be careful while taking decision...
Hi Lokesh. We understand that fake reviews are a huge concern. In fact, the more popular the review platform, the more it attracts fraudulent reviews – and sadly, every prominent review platform is dealing with this. Sitejabber uses sophisticated algorithms to detect patterns of fake reviews, and we rely on our community to flag suspicious content. Thank you.
Glad to see SiteJabber sharing in the meta-experience of it all.
A review of a site that's about reviewing sites!
A good review platform, but also has some drawbacks.
There are some commercial nature. I don't like this but understand.
I found this website on Google search. This website has proven to be an insightful and informative pick for me.
Tried to for "boredom therapy".
I click post nothing happens...
Fix your damn site and i will post more reviews...
Hi Stephane, reviews are generally posted within 48 hours, but some may be flagged for further review which can take up to 30 days, especially for new reviewer accounts.
Thanks to you guys I avoided so many scam companies. I really love the things you do. Keep on rocking!
Hi there Gilbert, that’s great to hear! Thank you so much for your wonderful review.
The site is really excellent. I do regular shopping. They are also interested when I have a problem. I advise
Thanks for sharing, Emrah!
For me you are the best review site.
On your site I can express my experiences on other sites.
Kind regards,
Ione vlad
Hi there Ionel, thanks for the review! We appreciate you.
Why do I write a review and it doesn't show. I did the profile to 100% and still nothing. Why make this so hard
Hi Chris, thank you for expressing your concern. Reviews are typically published within 48 hours, but some may undergo additional review, which can extend the process to up to 10 days.
One of the possible triggers for this delay is when a review comes from a brand-new account. This is due to a prevalence of bot accounts popping up for the sole purpose of leaving false reviews, whether positive or negative. We apologize for any inconvenience caused and appreciate your understanding!
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- Menlo Park, CA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Luke, thank you for sharing your experience. We apologize for the frustration this has caused. Review authenticity is super important to us. By requiring everyone to sign up for an account, we can ensure that reviews on sitejabber.com are from real people like you (and not bots). If you’re having a different issue, can you send us more details at sayhello@sitejabber.com? We’re passing your feedback to our devs and would love the opportunity to make things right.