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Six Flags has a rating of 1.4 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Six Flags most frequently mention customer service, and season pass problems. Six Flags ranks 48th among Local Experiences sites.
What a cool experience! My young adult daughter and I were only here for one day but we managed to even out our time at the water park and at the theme park. We visited July 19,2019. I was pleasantly surprised that the park wasn't super packed. There were some really cool roller coasters. We only rode a couple and my favorite was the Superman. We have Six Flags memberships so we are able to visit other parks at no additional cost. This was a bonus perk :). So if you are considering going but are a little hesitant... let me reassure you it will be worth the trip. We had a great time and stayed almost the entire day. Next time we're back in San Antonio, I know Six Flags will be on the to do list.
I never thought I'd have to write a review like this, but after my experience at Six Flags New England on October 14,2024, I feel compelled to share what happened. My two friends and I, all of Asian descent, arrived at the park around 4:30 PM, excited for a fun day ahead. However, our trip quickly turned sour when we encountered security staff member Joe Villar. Without any explanation or information, he assumed we were under 18 (we are all over 21) and demanded that we show our IDs. His tone was rude, and his attitude was condescending, as if he had already decided that we didn't belong there. It was clear that he had made assumptions based on our appearance. When we asked why we needed to show our IDs, Joe threatened us and even tried to physically push us out of the park entrance. It was a shockingly aggressive response, and we felt deeply disrespected and unsafe. We left to retrieve our physical IDs from the car, thinking that might resolve the issue, but when we returned, Joe once again blocked us, stating that we were "already denied entry." There was no reasoning, no explanation—just outright refusal. What made this experience even worse was the blatant racial discrimination. Joe Villar's attitude was a clear display of racial superiority, making us feel unwelcome simply because we were Asian. His arrogance and condescending behavior throughout made it painfully obvious that this was more than just a policy enforcement; it felt personal, as if he saw us as less deserving of respect and entry compared to others. This wasn't just a bad day at a theme park—this was discrimination, plain and simple. To anyone considering going to Six Flags New England, I'd strongly advise reconsidering. A fun trip shouldn't be ruined by someone who uses their position of authority to act superior and discriminate against others. The fact that this park allows someone like Joe Villar to represent them is concerning. If you value respect and fairness, I'd recommend looking elsewhere for your next amusement park adventure. Our three-hour drive was completely wasted, and I'm left with a terrible memory instead of the fun day we were expecting. Six Flags needs to take this seriously and investigate, or risk losing more customers who won't tolerate this kind of treatment. Until then, I cannot recommend this place to anyone.
Just to get things rolling,I have to mentioned that i had such a bad experience being at this SIx Flags for the 1st time. For starters with everything being so expensive, I figured that the park would be more organized than a complete mess. Yes that the app gives you all the information that is needed, plus making sure that you buy also food, parking, etc. Being the Freight Fest experience was not, I thought that they would have let the people that were there already asked to leave at 5 p.m and then have the people who actually paid for the Fright Fest would just have access to food, rides, plus the haunted houses/ mazes, the answer to that NO. Everything is the park was packed, the roller coaster lines were not moving, the food places were just not moving either, plus no people/ actors were hired to walk around and scar people. I just would have thought that with these prices they would have had a better organized system, which they did not have. I hope that this help anyone that looking to experience the theme park of Six Flags in Vallejo, Ca.
Tip for consumers:
It would have been a better experience if they had had there services organized... I love going to these theme parks that we have in California, but we also have to figure out that these prices are way to high and some time us or any other family members can't afford them. Something must be done so that we may all have a awesome experience and be able to recommend these local attractions to everyone else.
The park we went to Six Flags over Georgia, it was not worth the price we paid that's for sure! It was in a run down town, half the rides were broken down. Just a disappointment
Tip for consumers:
Go to a different amusement park!
Products used:
Rode what rides did work
Six flags was awesome the rides were very secure although they did throw you around I still had fun! And the water was SOOOOOOOO awesome plus I was just thirsty but a servant did have an attitude because me and my family did keep going back for water so she rolled her eyes but I had a good time
I enjoy going to six flags and with my season pass i have discount prices from 20 off to getting in for free and I am going to post my link to help some one out
6 six flags is dookey and my name is joshua and it is way to over price and is had trash and munk and junk everywhere so go to disney land or carowins instead
Tip for consumers:
dissney world does not do this on any level
Products used:
boghut a mug for 25$ returend it and got 18$ back ?!?!?!
Bring your own food. If not, you'll be paying so much for food and drinks when you already pay a lot to get in.
The six flags I remember was the Supreme amusement park of the south! However, the park we just visited was no better than a roadside carnival. To start, the website said parking was $25 and when we got to the front they said its going to be $35! Update your site so its not misleading to customers. Smh! The rides: We waited so long for rides thar would be broke by the time we got to the entrance. Don't come starving because almost all of eateries are CLOSED! Confusion and chaos best describes this experience. The workers are rude and not helpful and half of the park was closed. We traveled 4 hours to go the hurricane harbor Waterpark and was told it was closed and only opened on Saturday and Sunday. We purchased our tickets weeks in advanced and never saw where the park was going to be closed. When we asked the workers about this, one said "they just told us this morning " and another said it's been in the site for weeks!" In conclusion, Six flags is a rip off and a scam and should be closed down. If you are in the south, GO TO CAROWINDS in Charlotte NC! Much better experience!
They are kind of pricey. It's worth it if you have a family of 4 though. They have good deals on season passes!
I purchase tickets for the day which included the waterpark and a meal for myself and my and family Totaling five people after having a full day of fun in the sun at the water park we proceeded to go redeem our coupons to eat I'm told that the coupons had already been use which was not true three of the five coupons were used when we went to redeem the remaining 2 for the prepaid meals. & snack, I was told that we already used them not to mention I had the coupons in my hand I brought them not only to the food court ( who told me that the coupon had been used) I was suggested to go to customer relations where I was again told that they had already been used and that we could not use them all the hard earned money that I spent in this park today to be told that I use the tickets or coupons that I did not spoke to Seth who told me he was the supervisor or manager at customer relations and when I tell you they were adamant about stating that those tickets were previously used (You could've blew me over with a feather) who would go to the park spent hundreds of dollars and then steals and lies,,,,,, I'm was insulted, humiliated, I didn't bring money in the park, didn't have to. SETH in the customer service super dummy, stated well the coupons where used several times after I repeatedly told this dummy I Did Not Use The Coupons, please stop with the patronizing, I literally I had to walk away because he was not interested in anything I had to say,,,, I was so insulted, I am not interested in revisiting… What is going on, it's like living in the Twilight zone
Tip for consumers:
Buyers beware
Products used:
No worries
Slow slow slow everywhere, line to rides, line for food, line for water. Every year is worst. No more membership for my family. It's ripoff
I am a Frito-Lay employee who has been attending the annual company six flags private event for past 26 years minus past two due to COVID. It was THE WORST EVENT that I've ever attended and such a bad experience including the hundreds of visits we have made as a family over the years. My son is a coaster enthusiast because of these events and I feel terrible that PepsiCo finally hosted one this year after two year hiatus only to have its employees experience such a major fail
Season pass offer to PepsiCo employees didn't even go full year to year for $173 for three of us!
Does not include hurricane harbor
Season pass no longer allows entrance to any other parks in texas
Parking not included had to pay additional $40
60% MAIN rides were shut down tonight
We had NO FOOD all night
Only 2 restaurants were open and served Nothing but chicken strips we were told they were not allowed to sell us shakes
The few little Food vendors that were open did not accept the money vouchers Pepsi issued us
CHEETOS POPCORN HAD A DISGUSTING ORANGE SYRUP POURED OVER CHEETOS
WHEN I WENT TI GET A PEPSI PRODUCT I FELL ON TOP OF A WOODEN PALLET THAT WAS IN FRONT OF DRINK BIND AND MY ANKLE GOT STUCK I ASKED THEM TO MOVE IT AND THEY WOULD NOT EVEN HELP ME I MOVED IT MYSELF
THIS WAS WORST EVENT EVER!
NOW ABOUT PARK IN GENERAL THE NEW POLICY CHANGES PUT IN PLACE BY NEW SIX FLAGS PRESIDENT FOR BOTTOM DOLLAR SAVE ARE SO BAD WOULD NOT DOUBT THE INTEGRITY OF ALL PARK ASPECTS…. WE ARE BEYOND DISGUSTED BY THE GREED…WILL BE CANCELLING OUR PASSES TONIGHT AND DEMANDING OUR $173 BACK. AFTER 26+ YEARS OF AVID PATRONAGE SIX FLAGS WE SAY GOODBYE TO THIS NEW SUX FLAGS REGIME MISS THE OLD
Tip for consumers:
Don’t waste your money or your time go to universal studios, Cedarpoint or Bush Gardens!
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