SkipTheDishes

I was given a gift card for 200.00. The numbers were not readable when I tried to enter them so I scrubbed a little harder and that made it worse. In November I reached out via the chat and provided the pictures of the card that do show a card number I am sure they can track. I have since reached out 6 times and every time I am told to wait to hear from their team and this should take 24 or 48 hours. It has been two months and still nothing. I have offered to bring the card in somewhere to have it scanned but they have never responded to the question is there somewhere I can bring the card in? Had I known they would not be doing anything I would have asked the person who bought me the card to reject the payment on their CC.

Fool me once shame on me fool me 4 times shame on you. Ordered last night didn't get my item showed no empathy or anything didn't understand my thought process. I don't understand why drivers can't check the order to see if it's right or if you see the order is for two things make sure if you pick up a bag with one you double check that's good for you and your customer. Also offer the option of skip credits and a refund why would I want to have skip credits when they have messed up too many times. Never use these scam artists.

Ordered from a restaurant that's approximately a 10 minute drive from my house. Driver picked it up and from the map you could clearly see he was driving to other locations prior to my delivery. Took appoximately 50 minutes to deliver after pickup. Food was ice cold. $80 after tip and taxes and they refunded us an $11 "Skip credit" This is the second time they have picked up my order then preceeded to do multiple orders prior to dropping mine off. Terrible service. Never again.

I ordered food from skip the dishes. It said that the order is delivered. I checked every where but found nothing. When contacted customer service. A girl named Farah, said please look at the front door it should be there and left the chat without listening to me. The customer service team is never in the mood to serve you or to listen. They have pre written answer that they send you and would not listen to anything you have to say. I have been a regular at skip but now I will be stopping. The customer service come there to earn free money. They do not wish to work at all.

I'm very disappointed with skip the dishes behaviour and attitude. We order food by accident from the town next to us which is more than 20 mins away and they refused to deliver and made us find someone to go pick it up and we get to enjoy ice cold food now
I'm the chat they just Cut us off amd disconnected the chat

Horrible customer service

I ordered from a hotel and all went well until my order was delivered with no contact, front desk notified me my meal was in front of my door using cameras. After conversation with agent my complaint was met with curt responses and no respect. In fact the skip agent was down right rude. This is a terrible organization, i would suggest saving the fee and getting it yourself!

Ordered food tonight and the driver decided he would leave my order outside of my condo building instead of buzzing into the building and walking it down the hall to my door. He then text me to let me know he left it in the lobby which isn't possible as I didn't buzz him into the building, and said he was too scared to get on the elevator to bring me my food (I live on the first floor). By the time I put on a sweater and slippers my food was of course gone! Skip this is the 5th time your drivers have done this. Why are you forcing me to tip for service before hand when your drivers can't even do a simple task such as delivering people their food? For all I know he got himself a free dinner. He was clearly to lazy to do his job and lied about it. I will pay the higher delivery fee to Uber eats to have ny food properly delivered.

Photos are self explanatory. No one takes ownership for anything. Earlier this same day I tried to order and the courier played it off as a "delivery" as soon as he picked up my order from the restaurant and made off with it. Got a refund and I doubt the courier got a slap on the wrist for stealing my food.

Every second or third order is always screwed up by the driver. They don't read instructions properly. Many many times it says it's delivered and it's not or I have to drive out and find it in my comlex! Reading English should be a requirement.

Terrible customer service, if you can even call it customer service. Skip double charged me on an order. After waiting forever for the chat support, I was told they wouldn't remove the extra charge, and that I'd need to "contact my credit card company." So I did. Visa gave me a refund and in response, Skip blackballed me from the site and didn't even tell me! I'm a gold member with hundreds of dollars, if not thousands, in orders, and they put a note on my account saying I requested multiple refunds, which isn't true. I only requested that they refund a double charge. Horrible company. What a terrible way to treat good customers.

So some of these customers I've delivered to said leave at door. Skip banned my account becuase they didn't receive their order. I made 300 in four days they just closed my account and didn't pay me or even respond. Don't be a driver with them you will regret it I worked everyday as a side gig to help with some bills and these is how they treat their couriers who don't make much anyways

I used skip the dishes once... a month later my credit card was compromised for over 400 dollars.
Wasn't worth the hassle of having to cancel my card, and set up new payments.
There is an obvious flaw in the security of payment.
Very disappointed. But please. Feel free to take a chance.

The app doesn't let you update your info or put a unit number. I used my location when I placed the order. The driver drove to my place we waved at him but he wouldn't stop or look up from his phone. He returned our order and we were blamed for the mistakes. We asked for a contact number and they refused to give it to us. They only wanted to give me a credit for less than half of what we paid. I had to hunt the number down and now I have to wait 7 days for refund. Worst customer service ever! I wish I could give 0 stars.

I hope your company goes bankrupt, you guys are a waste of of a company on the face of this earth. Recommend everyone to stop ordering from them, if I was rich I would buy the company out and make it as waste disposal company. That's all I have to say. I get the same storey from you guys all the time you missed up my order to many time. Wait there favourite line is we can only credit you a refund. F you with that $#*!. I'm Really pissed off and I'm not dealing with this company ever again. Uber eats you are the most wasted company on this earth.

For the second time I order food for my kids in the same month and the drivers put it in different house. I lost trust in this company as they are using a very bad drivers. Not well respected and they can't recognize address.

Ive tried contacting support MANY times because my orders dont get delivered to my house AND i never get any reply back nor have gotten any of my money back! Not only that! I have specific DETAILED instructions on how to get to my house, and no one gets it, Uber Eats never gets it wrong and im able to contact the drivers if they seem like they need help, which is very convenient.
The picture i have posted must be the 5th or 6th message ive sent in the span of 1 week. No answer back from them.
Im never using skip again!

Horrible customer service when you have an issue. My order has been haphazardly cancelled, delivery agents abrupt and rude, food delayed etc with no concern by customer service. The delivery agents should be better trained and have some idea of how to deal with customers. This service needs to come with a warning- if you don't care how or if your food arrives and you wish to have no recourse by customer service, order with us. Too many options to throw money away to this company.