SkipTheDishesReviews 1,012

From Phils coming with no Syrup for the Pancakes, to Subway being over an hr late and showing up soggy & cold. As well as, the Ginger Beef from Kings having NO sauce at all on it. Every order through S.T.D. (btw, someone should have really checked THAT acronym) has been a disaster. Phils was their strike 3. Happens again & I am done with them. Like everyone else these days I work far too hard for my money to waste on poor food and service.

Their driver ate food from my delivery and their response was to blame the restaurant. They refunded the price of the fries that their driver ate and then proceeded to say they hoped that I was happy with their service. I will never use SKIP again. I warned the restaurant that I ordered from about SKIP trying to blame them for the delivery driver's actions. Do not use SKIP's services.

So awful and keeps getting worse. They dont even deserve 1 star. I recomend trying to order directly from the restaurants.

Chat supporters are not helpful at all. They have just automated replies and keep on sending that again and again. Please don't order your food from here because if there's anything wrong they will not help you out at all

SkiptheDishes came to our door with an order. Told driver we never ordered anything but he told us it was a surprise and he had to deliver to the address that was on his order. Three hours later, our doorbell rang and it was the person looking for his order. Didn't appreciate strangers coming to our door and for SkiptheDishes using our address for a pickup site. I would not trust SkiptheDishes with my order.

Whenever I order skip the dishes it always takes over a hour and half to get to me when the restaurant times are 22-33 minutes I know it's not the drivers fault either because they don't have that many this company needs to stop saying fast and fresh because by the time the food gets to me it's cold and soggy

The courier put the food at the wrong door, instead of contacting me to find it the correct unit, they just chose a random spot. (Apparently I need to tell them to contact me to be contacted).
When I contacted customer support that my order was nowhere to be found, they mentioned a green hallway, and I told them all 20 or so units have the same hallway, if have to leave my house to go search, I'd have to leave my 16 month old daughter.
In the end, I had a family member search every unit in the coop, and could not find it, so either it wasn't put down or it was taken.
On return, for a 50 dollar meal, they gave me a 20 dollar refund in skip credits. I said what am I supposed to do with thay, because I have no food, and now would have to pay an extra 25 to get the meal again.
They kept it short and said, sorry can't give you anymore than that, then ended the conversation and that was that.
No food and no money.

I have used skip the dishes 6 or 7 times now, and each time I have had a horrible experience. There has only been once that their support team has been of any assistance. They do not care if your order is complete or when it gets to you, what ever you do, don't click no tip, even if you can't afford it, or you will end up waiting hours for your food, and I've been over charged every time.

Good luck trying to get your money back when they
Mess up your order! There is no telephone number you can use to talk to a human, and all you have is an email address for support that is staffed by incompetent dumb $#*!s who cannot understand a simple issue and just reply back with stupid responses! Disappointed! Why the $#*! are these support centers not located in the Americas?

Worse app ever bad experience had a restaurant mess my order up 2 times and I even send price they never gave my money back

Hi

I received an order today The Skip the dishes driver took the order

My package was open and there was a cartoon on it. His name is Kegulan
On top of that customer service is terrible and never get any help

Place will steal your capital and mess your party plans, messed with my wedding and my only revival is to destroy a partial part of their business, they stole 70 dollars of my capital and they will yours as well, never give this app or the people that run this corp line Yolanda get a link for a class action suit soon thanks!

Ordered from them tonight and waited, noticed we forgot to put the unit number so contacted them and had it added. Said it was delivered but wasn't, when I contacted them apparently the driver said he took it to the right place and that was good enough for them and they refused to refund cause apparently somebody merely saying they did something is good enough. Not receiving the order was becoming more common will not use again

Frequently messed up orders… have a monopoly on most delivery now. No access restaurants specials bc they have a set menu. Have jumped through all the hoops to cancel my subscription but they keep charging my credit card 9.99 a month. Help

The driver was very pleasant and the order was delivered early. Everything was hot and completely sealed when I received it. Would recommend to anyone.

I've never met a more cheapskate company. They charge you at least $10 just to deliver and expect the drivers to have a good tip. They overcharge and raise the restaurant prices on the app so they get more money. They refuse to be liable for their couriers delivery. They should be checking the food or items before they leave the restaurant/store. Refusing to refund after so many times is $#*!ed. Maybe don't screw up so much for what people pay you for. You're literally a delivery service, deliver what people order or make it right. Worst thing to come to Canada