SkipTheDishesReviews 1,012

Please people, I try to warn you even if my message might be taken out. Skipthedishes allow easely hackers who fraud your account to place orders! Now be warned and let it happen to you or not. LOL

I ordered from skip the dishes and they never delivered my food and stole my money! When I called customer service they would hang up on me. I wrote them an email explaining my situation and they didnt care at all and decided to block my account. They stole $80 from me and never got my food. Please do not order from them! They are THIEVES!

The last guy left my food on the GROUND! Outside my apartment door where everyone steps with their DIRTY SHOES! And took off. WHAT A SAD LAZY PERSON. "RAY" I have had a fairly great experience with most people actually following the delivery instructions other than the mentioned ones. Another one was on my sisters birthday the guy "claimed to deliver our food" over 100 dollars. Turns out it was his last shift and he took off with our food... useless drivers. Most have been so fantastic to us of course there is always the very few useless people in this world who can't do their jobs...

I had over $100 charge to my credit card from skip the dishes. Yet I have never used this service. After googling this issue it appears to be quite common. I had to cancel my credit card and open a fraud investigation.

Fees, fees and more fees. I've had issues and there is either a) a chat option that times out after you've been waiting for 10 minutes due to "inactivity" (what?) every. Single. Time. OR - no chat option, no phone number, no way to contact.

Insanely rude employees (via chat, if you are fortunate to get there count on being OOPS! Signal failed). In the last instance I was missing a meal for my kid! Who is SIX. If I had ordered food for myself I would have gladly given it to her, no big deal. But we had only ordered for the kids. THAT was a fun night.

The restaurant told me I could go pick up her order that was missing (UMMMM - I just paid over 10 bucks all in for delivery when I'm literally a 2 minute drive away, if I could have gone to pick it up I would have in the first place). Otherwise, it was on SKIP. And I was responsible for getting credit from them for my missing items.

When I FINALLY found a way to tell them I was missing an order, I was offered HALF of what it was! WHAT? But they do say that the restaurant is responsible for making sure the orders are correct.

So - the restaurant (if you can call it that - McDonalds and a HUGE F U to them as well) massive conglomerate, $#*! food, wouldn't do a thing. I called and emailed corporate because I thought of COURSE a company that large that is currently charging 15 dollars for a burger meal would want to at least acknowledge this. BIG FAT NOPE. These are different times. Nobody seems to give 2 poops about whether you are happy or not.

DoorDash is even worse in some ways, but that's another story. I switched from them to SKIP - now I'm giving up and bulk ordering pre prepared meals.

Yes, it's a necessity for us for various reasons. I'm just so beside myself about how little anyone seems to care about fairness and customer service these days.

Their service is so bad, no way to contact courier and no helpline number. Their driver never delivers the food at time or even sometime they do not deliver food but click the option that they deliver it.

I'm very disappointed with skip the dishes behaviour and attitude. We order food by accident from the town next to us which is more than 20 mins away and they refused to deliver and made us find someone to go pick it up and we get to enjoy ice cold food now
I'm the chat they just Cut us off amd disconnected the chat

Horrible customer service

I order with skip the dishes 3 times and 2 times missing 1/2 off my order. 1 time they give me my money back but not the last time.

Skip clearly ignores customers. Had Cora breakfast which terrible + they forgot stuff. Skip demonstrated they could care less. The driver was perfectly fine, though.

I recently ordered a meal from skip the dishes, not only did I not receive my meal, I could not reach anyone to give me a refund. I tried using their chat service but no response. I can not find a number to call. Terrible company

I logged into Skip this week to find the information in my account gone (including my accumulated points). I was unable to palce an order. I 'chatted' with 3 different customer service people. One blamed my internet service, one left the chat middle of our conversation and one said he'd 'look into it' and never returned to the chat. As a loyal customer who has used this service once a week for over a year to send meals to my 90 year old parents, I'm disgusted with the support I received. I'm DONE.

If you're from London, Ontario and you're here to write a scathing review about Skip because you didn't get the VERY large order you placed with Mary Brown's Chicken, guess what? They delivered it to me! So I had the pleasure of spending the next 48 minutes chatting with their "customer service" which ended with my being given a PARTIAL refund - this was only upgraded to a full refund after I basically ripped the poor guy a new one. I also had to dump what must be at least $300 worth of food into the trash. What a sickening waste! This is certainly the first time I've had issues with Skip. In fact, I switched to DoorDash a few months ago and only ordered from Skip tonight because this restaurant doesn't use DoorDash and I had a craving. Bad move on my part.

Hmmm, I was going to shorten SkipTheDishes to its initials and then realized that would be STD. Kind of appropriate, since they are both unpleasant experiences.

Its litteraly everything about this company thats trash. Customer service is bad, drivers are slow and block your door with the food(what moron does that). They fight with you when theres issues and will try to not refund you. I work on the other side in a dinner and its even worse. Will say 10 minutes and i will start making it and 5-10 minutes later ill look and nothings changed and they will show up 10-20 after its made and then it need to be remade cause its cold (they say they will pay for the cold food but then dont and you gotta call again), skip will take our $ and refund the customer when its not our fault. They cost us more money and headachs then they are worth. People lie left right and $#*!ing center about missing items and they take the whole $#*!ing bill instead of say the 2$ for the missing item. If its not skip ripping us off irs the POS people that steal from Small business by claiming $#*!s missing or wrong when its not but skip lets these people do it over and over.

Ordered a 90 dollar meal and it was never delivered but the driver said he delivered it so I didn't get any kind of refund at all. If you're thinking about ordering. Don't do it.

I ordered coffee and the driver spilled it all over the floor not happy and your team from the messager app will not deal with the problem my hole order was garbage
Order number is *******
Address is 20 golfdale apt 306 buzzer 306

I have had nothing but problems with the drivers here in barrie Ontario Canada with them delivering my order to a different building drivers stealing food and cold cold food because they don't ues there bag as well as mishandled food coffee spilled all over the drivers bag and on the floor
SKIP THE DISHES
WILL NO LONGER REFUND ME MY MONEY BACK
NO WAY TO RUN A COMPANY
THE COSTUMES IS ALWAYS RIGHT

AND THE WORST THING IS I WORK OF SKIP THE DISHES
AND I KNOW WHAT THE STANDARD ARE AS A DRIVER

The company can't denied a costumer a refund when the food is not up to the standards of the company
Like I said I work as a driver for skip the dishes
I will be active to make sure my account get refunds when the service of the driver's dont do the job properly

I never have the problems that the drivers do in barrie
100% good reviews for me all the time on my profile
Greg customer and driver

So when the driver delivers my food to the worng building and the worng people

I'm losing my food and the money I payed for it
This is not expectable

Driver NEVER gets our address correct. Only thing skip the dishes will offer is to refund the order. After all the waiting to get my food in which it was never received because it was delivered to the WRONG place, skip can't even give credits to the account nor replace the order for free.
Very frustrating when I'm an honest customer and consistently told that my food was delivered when in fact is not the case. Even after complaining that I watched the tracker deliver to the WRONG house, they don't give a sh! T. Third time this has happened and I will not trust this service again.
Shame on me for believing that they actually listened to my first complaint and it would be resolved.