SkrillReviews 183

Skrill 100% fraud. They are closed your account any time without any reason. Fraud Fraud Fraud. My account 100% verified but they are closed my account. And eat my all available Skrill balance. And send me this massage below after 5 days:

Thank you for getting back in touch.

As we have advised previously, following an audit of your account, we must advise that your Skrill account has been terminated as we have found reasonable grounds to discontinue our business relationship. Further to our Terms and Conditions, we have charged you an administration fee of 4.72 USD. Please note that our decision is final and is not a subject to further negotiations.

Therefore your account has been permanently closed. Please do not open new account as these will be closed too.

Skrill is now fraud. Don't use them. Fraud Fraud Fraud.

Had a very bad experience with Skrill,
One of their customer accounts scammed me of £120 email *******@gmail.com.
This email address was being used fraudulently to take money and not sending the goods.
This all transpired from an Ebay account holder who stated that there account was broken into, and listed an Iphone which i purchased but never received.
Although i had reported this issue to Action Fraud Cyber crime Skrill don't want to know.( no apology unethical company)
All they state is that i am responsible for the money transfer.
Ok, but to a email account that is being used to fraudulently take peoples hard earned cash.
Be aware you could be sending your money to anyone using this company to scam you, with no chargeback or reverse payment system.

If I could give 5 stars for the worst service experience of my life, this company deserves them! It is not possible to describe the frustration and the pain that requires dealing with them. Unbelievable - non existent - support, problems, technical issues, latencies and back and forth all the time. After 4 days the account is not working, the login is wrong, we are unable to transfer money and you can't even understand what the support is telling you (heavy accent, lot of noise on the background).

If you have millions and don't care about your money, then scroll down to the next comment. Here is mine. Deposited 130 bucks for gaming reasons and then regret it. Wanted to withdraw it in my brother's bank account (-21.53$). They told me you can't transfer it another one's bank account and sent my money back to me (-21.53$). I got insane, lost 43$ for nothing, and wanted to withdraw it in my own bank account. AND GUESS WHAT? -21.53$$$ again and again. I thought i saved 59$ but well, i forgot that im against skrill... It has been 24 DAYS since i requested to withdraw my money. Sent nearly 10 tickets, same answers... They wanted me to send my bank history and that was the last mail they sent. Oh my 130$? It's completely gone! My 24 days of waiting? For a huge NOTHING! Don't, just DON'T

UPDATE 3 - Despite promising to sort this out 2 weeks ago "saying it will take a few days for them to review and get back to me" - I cannot use my account and they haven't even bothered to reply to my 3 latest support requests.

UPDATE - 2 more days go by, they still don't care

UPDATE - I yet again get the same email that I received from them 9 days ago saying it will take a few days for them to review and get back to me. They don't care. BAD company

I have been using skrill for 15 years, spent tens of thousands of Dollars with them - I made a payment which somehow was charged back by my bank. This put my Skrill account in a negative. Upon finding this out I made an immediate payment in order to bring my skrill account back into credit. Since then my account has been suspended and I have been trying to resolve this for nearly a week. Nobody cares, nobody replies. This is extremely disappointing and unacceptable to me so I decided to close my account andwithdraw my balance, can't even do this now. My only crime is to cover a negative balance the second I found out about it. Thank You Skrill.
Not that anyone at skrill seems gives a damn but here is my ticket number etc:
TICKET RESPONSE (#*******) [ REF:_00D206XZL._500D01Q2VCR: REF]
Will keep everyone updated here and make sure others know about the way skrill have treated me on the other sites that matter. I dont want anyone else to go through this nightmare.

I have registered in Skrill and received 4 payments.
I did not receive that money from Skrill yet.
It says that it will be blocked for 2 months for security reasons. The people who sent me money contacted Skrill. It did not help. I was given the answer that money is blocked for 2 months after several emails.
I cannot comprehend this.
It is just nonsense.

Hello fine people

I have lost money and precious time with Skrill service.
I have used Skrill since year 2010.

To me; Skrill could suspend or de-activite your Skrill account any time and any day.
It does not matter that you are using a Personal or Merchant account.
It does not matter that you are married person or not, Skrill could sting you any time.

If does not matter if you have family or kids, Skrill always try to suck your blood by charging you expensive fees.

Even if you have a registered business and you pay tax to the government, Skrill will still charge you tax and expensives fees per transaction.

Their e-mail support is very much capable to give you high fever and boil your mind with a stupid response after you wait for 16 days time.

No matter, what you tell or ask Skrill they always copy and paste a non-sense email template that is never going to solve your problem.

It was a big mistake that I tired to use Skrill, I would have learned about them
Long time ago.

Skrill is just like Neteller and both companies are the run by Paysafe group.
Due to my bad experience I do not suggest to use Skrill or Neteller service.

Instead of losing my money and time with Skrill, I wish, I would have closed my
Account long time ago.

Skrill, always make it hard to contact them, recently have listed their phone numbers on website along with a contact us form but your problem never get solved, no matter how many times you try to contact them.

SKRILL, do not even give you the right to appeal.
My conclusion is DO NOT USE SKRILL Payment service.

I requested a transfer to my local bank account with reference #******* to the amount of $260. I confirmed with my local bank that they did not receive it yet Skrill claimed that they have sent it. It was also not reflected back to my account in Skrill. I disputed where Skrill considered my case to be resolved.

They sent me a survey and I took it where I gave negative feedback about their service. After taking the survey, they blocked me from their website where I could no longer access it. My account still has $107.30 balance there and looks like Skrill is keeping it too.

My account is in perfect order and yet they blocked me from it after scamming me with $260 claiming they transferred it when they did not. Second, they also kept my remaining $107.30 by blocking me from their website after the negative survey.

All in all, I have been scammed to the total amount of $367.30 by Skrill.

Take good care of your hard earned money, avoid Skrill at all cost. Its a scam website

After a week of jumping through hoops, the company STILL will not verify my account. All I wanted to do was send money to a Pastor in Kenya for medicine and bibles. The customer service pretty much laughed every time I called, and sounded as if they were sleeping to boot. I've contacted the credit card company and will be disputing the charge if they do not accept my request for reimbursement of the money and close the account. Waiting for their reply since customer service Ivan apparently does not have the "authority" to do it. What is he there for then? Although my driver licenses was not expired, they would not accept it. It appears they have too much power and nothing better to do than to piss off customers for no apparent reason. It is not difficult to see I am who I say I am with all the information that I submitted even though it was NOT necessary. AVOID THEM! Unless you prefer to be jerked around. Not worth the aggravation.