Skrill

1 star already to much
Deposited with Master card and actually cannot do anything with those money, because they cannot be used for online transfer, and I am not able to withdraw back also on the same card deposited because is mastercard. Its last time I use this crap

They want to verify then when you submit and over a week later it still sits in their cue as new. If you submit a question about it, it gets closed automatically. They don't respond to emails, the phone number listed is disconnected! They are very shady. Do not use or you will lose your money. They are a scam.

They scam you with a lot of hidden fees for every transaction. They also charge you $5 for every month of inactivity.

None of this is clearly mentioned on sign up or when you add your bank.

Additionally I couldn't even compete 1 steam transaction for which I had signed up in the first place.

So I added $20, couldn't compete transaction and now deleted my account with $0.1 in the account. Rest of the money was used up in transactions that didn't even go through and I can't withdraw the remaining $0.1 cause there is withdrawing fees.

Piece of $#*! useless website.

If you have millions and don't care about your money, then scroll down to the next comment. Here is mine. Deposited 130 bucks for gaming reasons and then regret it. Wanted to withdraw it in my brother's bank account (-21.53$). They told me you can't transfer it another one's bank account and sent my money back to me (-21.53$). I got insane, lost 43$ for nothing, and wanted to withdraw it in my own bank account. AND GUESS WHAT? -21.53$$$ again and again. I thought i saved 59$ but well, i forgot that im against skrill... It has been 24 DAYS since i requested to withdraw my money. Sent nearly 10 tickets, same answers... They wanted me to send my bank history and that was the last mail they sent. Oh my 130$? It's completely gone! My 24 days of waiting? For a huge NOTHING! Don't, just DON'T

Skrill is the most fraudulent company on earth. Even their support team is composed of thieves. How can somebody claim to help you and tries to change your account details? This not acceptable on earth and these thieves need to be taught a lifetime lesson.

I finally managed to log in to my account, but I am restricted with any transactions. My money is still locked and I lost a thousand US dollar last week due to inability to use my funds. I talked to them twice and all I got is "we are working on your case". I will appreciate it if there is anybody out there to advise how to sue this site.

My experience. Send money to friend. Friend fails authentication of his account. Friend told he can't reregister with that email address. Money now can't be collected by friend. Request for refund refused. So basicallly, Skrill took the cash and now won't give it to anyone at all. Dispute raised with Visa. There's no description that fits better than outright criminality. You may as well take your cash to a casino.
Follow up a month later - Visa came through! Despite Skrill's objections, Visa refunded me and reversed the charges completely. Thanks for validating my opinion, Visa!

Payment service. Only after depositing my money it tells me my funds cannot be used for "online purchases." What the the point of using them in the first place. Support claimed it states this when depositing, so I provided screenshots showing it doesn't and they basically told me to go myself. I'm now stuck with useless money sitting there with an $8.50 withdraw fee for $18. I refuse to give these scum more money on top of the initial deposit fee Ive been finessed for. I cant wait to log back into my account when I'm 80 years old to look at my $18 and smile before I take my last breath knowing these human garbage didn't take any more of it. Thanks for reading choose another service.

Lost access to my account on 12/2/2016 without any reason given. Login impossible, password reset impossible, support does not reply to inquiries - yes, literally no response at all.

Several thousand Euros are very likely lost. Skrill might work for a while but don't be fooled. While I don't think it's a scam, it's certainly a very unreliable company which should not be trusted with any amounts > EUR 100. Customer service has always been non-existing with Skrill.

I deposited money on this site and now for a long time I have tried several times to transfer the money from Skrill to my account, but they They are keeping it closed and preventing me from sending my money to my bank! I went to my bank and they tried with me for an hour to deposit the money into my account but even they didn't succeed. I even called the customer service skills number, but I was not able to make a call. Number: 1 (855) 719-
2087!

They insisted on contacting customer service via WhatsApp, where I was asked to do multiple, varying in amount, deposits to *activate* my account. Not only did they not refund the previous ones, they asked for more and more. Thankfully I sensed something fishy was happening in front of my very eyes. Stay safe everybody and don't be as stupid as I was

I have just been ripped of 150 euros by Skrill because I received my withdrawal from my forex broker. I never knew Skrill was set up to defraud their clients claiming it was a breach of agreement. Till now I don't know my offence and my account is locked with my funds trapped. That is my life savings and if however I commit suicide, I have written a note that Skrill is the reason.

These guys have the worst customer service I've ever experienced. It would take days for them to get back to me.
When I signed up (as a Canadian), my only option was to transfer money using a credit card or another 3rd party company!
They were going to charge me over $80 for the small amount I was about to transfer.
This is supposed to make your life easier, however for myself, it did the exact opposite. Since I have complained to their department, they have now banned me. Now that's customer service! Lol.

This is your finances people. Be careful!

It is a very bad and sad experience. I must state that they don't care about how their customers feel. If your transaction fails, you are just in a big issue to have it resolved. In one occasion, they ask me to use more money to solve my problem, that it will take time to fix their error.
Very bad and sad experience

First i will skip the details about the fact i've open an account with them on the 18/12/19, i didn't see may money before the 9/01/20 and couldn't transfer before today 14/01/20.

Custom service: e-mail time response way to long, phone call hopeless 1 person on 5 know the informations.

The main thing it's when you doing a depot for the first time you don't have this little information saying if you do your transfer from another bank with another devise they are taking automatically 3.99%. They are showing just the 1% are just for the transfer. Then when you have the money in they while tell you that is for all the other transfer with a different devise it's going to be the same but it could be better to know it before.

From this no declared 3.99% I lost a LOOOOTT. I picked them because they were suppose to be the lowest rate for transfer after using a comparator.

Cheers thief.

However, it would be useful if they'd had some kind of agreement with PayPal and other big online financial institutions so it would be easier to send and receive money from and to other online platforms. Still, Skrill can issue a card for many citizens from many countries and they offer everything you need from online shopping and online finance managing solution.

I had a terrible experience with this company. I deposited my money and was then told that I needed to verify my identity. However, my verification was denied and I have been unable to withdraw my money since then. To make matters worse, $100 was taken from my bank account but the app only shows $50. I strongly advise against depositing any money into this app as it seems to be a fraudulent operation.

Extremely slow customer support, not to be trusted.

When I've first opened my account I've had some problems activating it so decided to send an email to customer support, they took about 3 weeks to reply to my email.

Do no trust this company, I've heard from friends they had accounts frozen for no reason and other problems, customer support is almost non existent.

As far as year 2023 concern, Skrill that we used to know as a reputable electronic money app site as now turned scam, pls run run run, just yesterday, I was scammed dubiously of my dollar, and at the same time closed my account...

These people are scam artists. Tried to book a ticket with Etheopian Airlines and one of the only options available is to pay via Skrill. So opened an account and paid via a Master Card only to find out that they wont allow you to pay online payments with a Master Card then they suspended my account. Called them to refund and they told me i agreed to terms and conditions so will be changed again to remove the money if they ever unblock my account. Then they put the phone down on me twice because they said i used offensive language which was never used. Please listen to the recording.

I wanted to pay for language courses online at italki and all the payment options had very high processing fees, but the cheapest seemed to be via Skrill eWallet funds. So I created an account with them and deposited the funds via my credit card.

But when I tried to check out in italki with my Skrill balance, Skrill said I couldn't use the funds to pay for online purchases because I had deposited the money using a Master Card credit card, which is completely absurd.

To make matters worse, I couldn't withdraw the money back to my credit card, since they only let you do that with Visa cards. So I ended up withdrawing it to my bank account, which mean paying a $7 processing fee (!) and 3.99% foreign exchange fee (!).

Never again.

Cheaters, they restricted my account and not ready to return my money. My User Id: *******, i requested them to reverse the amount They are not ready to return my wallet money. They are asking me to transfer this amount to any other verified users account. I already told that I don't know any verified skrill account holder, but they do not wish to return my money in my bank account from where I transferred this amount in skrill account. Please do not use this service, otherwise you will also feel cheated

I have been a Skrill client for the past 5 years. This isn't the first time the company has caused me issues, as one time they have sold my personal data, but I stupidly decided to give them another chance.

I tried to withdraw money, in a street that is less than one block away from where I live. My account was locked for "security reasons". They requested a selfie and my ID, I did that immediately. My account was not yet unlocked, because it takes "up to 48 hours".

I can't use my own money because it takes them 48 hours to do their job, of something they caused, and they can't even check immediately something I have provided as soon as they locked my account.

Next time you're looking for a money account, keep in mind how they treated me. You could have an emergency and you would be SOL because they don't feel like doing their job. I needed to make an important payment tonight and I can't do it. I was treated like an idiot from customer support because of their screw up.