Overview
SKYLUX Travel has a rating of 4.8 stars from 2,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Thalia was very helpful in getting me the reservation I wanted, presented different options, and worked with me regarding details. Highly recommend
Great working with the travel agent to find a low cost business option for our international flight that didn't break the bank,
Your words inspire us! We take great pride in delivering luxury travel services with precision and care. Thank you for your trust, and we cannot wait to assist you with another extraordinary journey!
This was my first time using Skylux and I was apprehensive but surprised in the end. I got a great price on Business (half what I would have paid directly) but the real bonus was the agent, Ulen, suggested that if I didn't go direct from Miami to Barcelona, but did a layover in Istanbul, Turkish air was offering a stay promotion which included a 3-night stay in a 5 star hotel ON THEM! I have booked my hotel and not only got a great price on business, I also got a stay in Istanbul for 3 nights for the same price. WOW!
Luxury travel is all about impeccable service, and we’re so happy to hear that Ulen provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!
Ignacio was a pleasure to work with. He was very helpful and knowledgeable. Will definitely use the service again.
Personalized service is at the heart of what we do, and we’re delighted that Ignacio made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
Ore is a terrific professional. He has always gotten us the best prices in a minimal amount of time.
Thank you for your wonderful feedback! Ore takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
Potter was so patient! He handled all of my questions with such ease and was very kind. I was absolutely use him again when purchasing tickets.
I received help from Lori, She is excellence and understand what I need.
All booking process went smoothly.
What a pleasure to hear about your positive experience with Lori! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
Xavier handled my ticket purchase with utmost professionalism and honesty. He knows what he's doing and talking about.
We are happy to hear such words about Xavier,Thank you.
Was able to finish transaction with all requests included! What more can i ask for! Underwood was superb!
Thank you for the wonderful feedback! We’re so happy to hear that Underwood was able to assist you in completing your transaction with all your requests. It’s great to know that you had an excellent experience!
I had booked a ticket going to India and had the cancel my trip due to unavoidable circumstances. My travel agent, Chad, promised me that I can travel anytime in the next 12 months. He kept his promise and rebooked my ticket without any hassle. Chad is a boon to your organization. He is very patient and explains things clearly and performs efficiently. I will be recommending all my family and friends to use his services!
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Personalized service is at the heart of what we do, and we’re delighted that Thalia made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!