Overview
SKYLUX Travel has a rating of 4.8 stars from 2,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
We don't know how SkyLux does it, but the service is professional and the arrangements meet our needs and desires - all for a deeply discounted price! This is our third booking and not our last.
Enzo was very patient and took the extra effort to find us the best deal that we as aligned with our needs and preferences
Olivia was extremely helpful she is excellent she answers every question she is very knowledgeable and friendly she makes sure that she takes care every single items for me and she makes sure I understand everything Olivia sent emails then she went beyond and explain every items on email on top of everything she makes me feel very comfortable she knows her job perfectly
We are so glad to hear that our agents have assisted you very well! Olivia is amazing indeed! Thanks a lot for cooperating with us!
Oassis is a nice guy but really not the tickets I wanted.
Is there going to be an issue getting out of Munich?
Dear RUXANDRA A., Your satisfaction is at the heart of everything we do, and we are sorry to hear that your experience was anything less than seamless. To ensure a swift resolution, we have created a unique case ID 378935 for you. Our dedicated team will be reaching out shortly to address your concerns with the utmost priority.
We've used skylux many to es for international trips and they always provide us with the best price- and quick response times!
Luxury travel is all about impeccable service, and we’re so happy to hear that Silvester provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!
Rudolph was attentive and checked all options for us to find us a great rate. Will definitely be using this service again.
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!
I recently booked my tickets through SKYLUX Travel and had the pleasure of working with Cartman. This was my second time working with him as a repeat customer. From the very first interaction, his level of dedication and professionalism truly stood out. He patiently listened to all my travel needs, provided detailed options within my budget, and made every effort to secure the best fares possible. He then did this patiently on over a dozen calls over multiple months.
Throughout the process, Cartman was easy to reach, responded promptly to all my questions, and handled changes smoothly. His expertise and thorough attention to detail gave me confidence that I was getting the best possible itinerary. I also appreciated how he took the time to explain every step, ensuring there were no surprises along the way. He never became frustrated with my contestant changing of dates and locations as he only aimed to serve.
Overall, my experience with SKYLUX Travel was exceptional, largely thanks to Cartman's commitment and hard work. I highly recommend both SKYLUX Travel and Cartman for anyone looking for top-notch service and a seamless booking experience for all business class travel.
Thank you for your feedback. We are happy that Cartman is part of our team and provided you with such a good experience.
Tabitha is a gem! Professional and Proficient. She was fast finding the flights for me. She definitely has the patience of an angel.
We appreciate you taking the time to leave such a thoughtful review! Our goal is to always offer top-notch service, and it’s wonderful to hear that Tabitha delivered. Looking forward to helping you with your next trip!
Quick replies with easy to understand options. In the past, presented an option I hadn't thought about that I liked better than what I had requested.
Thanks a lot for a wonderful review of our business! Looking forward to assisting you once again!
Noah worked hard and fast! He was amazing. I would definelt recommend him to others looking to travel.
Luxury travel is all about impeccable service, and we’re so happy to hear that Noah provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.