SKYLUX Travel

Skylux travel works if a ticket is booked and there are no issues. However, any flight disruption by the airline resulted in my case with the agent attempting to offer alternate schedules. It continued close to the time of the original schedule. One offered itinerary I accepted only to be offered an alternate the following day so I requested a refund from the airline. Ultimately I contacted the airline myself to avoid a no show. The agents must be commission driven and certainly do not then work for you. Perhaps not all agents are like this but beware. It cost me around $4,000 extra for 3 tickets including charges not credited by Skylux. I will never use this agency again it is not worth the risk.
Also worth noting, at no time was I able to talk to a supervisor to resolve the dilemma. Number of emails and phone calls more than 20 without resolution. Test calling and request a supervisor before you commit your money.

I requested a quote for travel to Milan departing in Sept, returning in November. Let Magnus D. Know our approximate budget and that we were flexible on dates. He told me he would call back with quotes in an hour. Ten or so hours later he called but I was not able to pick up. He sent an email quoting one passenger $6000 MORE than our budget ($8100), even though I told him we were willing to fly premium economy on the return. I will never contact this company again! It seems to me that was a passive aggressive response.

Representative Atilla was very helpful, flexible, prompt, patient and friendly throughout the booking.

I called this agency for business class tickets which I'm interested in April. I am still undecided about my trip and still looking in to it. The agent Fonzy calls me in the middle of work day and when I say that I need to get back to him because I am at work, he in turn like a hustler tells me don't joke around with me, do you want to go or not and then he hangs up! What kind of unprofessional service is this. Anyhow I find their pricing not so competitive either as the offers are for really odd hours with bad connections and long flights but still I was going to give them a chance once I looked in to it a bit further. I am not sure if it were just him or they all are trained to be like this!

I had many questions and changed my mind about the itinerary a few times- ersen was polite and efficient at trying to meet my needs & requests for alternatives! It was a plaesure working with him!

I was skeptical of using travel services in today's time as I travel more than 50% of every month for work, however for international trips, I use my miles and airline apps. Recently for business class deal I was very impressed with this travel agency and the credit goes to Reha, one of the customer service rep for being so prompt and matching the price as I am pretty pro at finding good deals using the app. I strongly recommend this service to people but please be precise and honest about affordability as they do not have a magic wand.

Wonderful company, great vacation, amazing atmosphere on excursions. I can praise 100% rest for a long time, but our return for new impressions speaks for us. I remember my first excursion trip, the guide was able to lure and delight us so much with objects, with her stories, that after that I decided "That's it, I have to go again!".

Jake Brown has been helping us for many years with our international flights. Jake was able to come up with great business class fares for our trip next month to Spain. All the flights had good connections and he took great care to make sure we got the best seats. We always appreciate his timely responses when we contact him.

Vernon helped save me several hundred dollars over posted prices and has been most responsive and helpful at every step. I highly recommend SkyLux and have already shared Vernon's contact info with several friends.

We have been using Pablo at sky lux for several years and were always extremely satisfied with his service. He responds promptly, honestly, is reliable and looks for the best options.
We recommended him to several friends who wss add not to travel business