Slimware Utilities

J Lucas
Just Now

I bought the SlimWare package for $19.95 because the ad said it could find/replace my android phone contacts, texts, photos, etc. after an accidently restore to factory specs when the sequence of buttons were hit while removing it from a hard case. After 70 minutes of a slow talking rep about updating 6 drivers on a 5 month old desktop, He explained I had to pay another $49.95 to have the tech department restore my phone. Then the drivers fix does not work, see pic.
Slimware is just another scam outfit to get you to pay for more services. I later found ways to do it for free, but will take sometime to get all the apps back in place (and to remember them all). Their ad implied I would have my phone back the way i had is set.

Purchased driverupdate online as was having problems then it came up with a message saying pc not suitable? Contacted support who spent ages trying to fix then telling me it was a problem with Windows Update which took forever when finished restart and all should be resolved. Well updates finished, restarted and found I had lost my network adapter driver in the process. No help was given on contacting them a second time and I had to resort to doing a Windows Restore (which miraculously gave me back my missing driver) have asked for a refund but not holding my breath.

After paying for this service had an agent put me through hell trying to activate service.
Will see when I get my refund.
Sounds like partying was going on in the background, agent said we had a bad connection. The WORST experience.

I contracted with Slimware to find a lost program. Their technicians spent two days on this problem and then gave up. I have asked for a refund several times and have had no success to date. This has been going on for over a month.
I would advise anyone contemplating using this company to be very aware of what they are peddling. Sounds good, but it isn't.

I wish I would have done my "normal" researching before I gave them $20 to do absolutely nothing to fix my out of date drivers. The agents are nice until they want you to purchase a more expensive package. I emailed them demanding my money back or else they were going to be getting a bad review from me, but after reading the reviews, I doubt I will be receiving it back. Glad, I did not purchase anything else from this company.

By far the lousiest service level I've even seen! They are so nice until they charge your credit card and off they go! They disconnected the remote session before doing any meaningful work on my machine. The laptop is a lot worse than before they worked on it. They were supposed to optimize it! It's anything but optimized. Those folks know exactly what they're doing, that is take your money! No real technical support or value

Gabi from customer service was able to help me with all questions I have. Very helpful and understanding. These people know their stuff. I recommend their packages to everyone who needs these utilities

This web site should be totally avoided at all costs! They are affiliated with driver update and fix cleaner and the technical support staff are rude, obnoxious and totally unreliable in fixing computer problems and issues. They are famous for taking remote access and leaving a paying Customer out to dry-meaning the
Problem you had from the start will only get worse if you allow these so called computer JERKS any access to your computer for any reason! Save your money and find a reputable company which these web sites are not! You will end up spending more money to fix a problem they create! AVOID *******@driverupdate.net and their telephone number of *******197 as they will never return your calls and the only way to obtain a refund is to raise HELL
With the bank that accepts the payments for these low life cheating and scamming vendors to date!

Very misleading dialogue on the phone they indicate that they can solve your problems and then connect you to a closer that asked for $249 after i paid the $29.95 to repair the problem. It is misleading and they are cheering in the background when someone closes a sale i can hear it on the phone. They are smooth and canned but very good a conning you. They are in India and are ripping off Americans every minute. Do not buy from them.

I found a review on this site on a blog a couple months back, so thought I would give one of their downloads a go. So I installed SlimDrivers - after installing the product, it prompted me to create an account with them (which made me suspicious at first), but it was well worth it in the end. SlimDrivers is free and saves time. It found 26 driver updates for my computer and it gave me a link to click to update my drivers - was that easy. In the end - it really does save you time searching the net to find out if your drivers have updates.

Jackson was the person I had help me install Slimware drivers. He asked to let him do this remotely. He said my computer NEEDED the premium service $49.97 on top of the 19.97 I paid. When I told him NO I'm on a fixed income he badgered me over and over, I said NO! He was clearly very angry and cut me off. I cancelled the next day. I believe this could be a scam. I'm calling the BBB and several other resources to report this. I better get my refund back in 7-10 days.

They have no intentions of helping you. They simply charge you the 60 bucks then try to sell you more worthless crap. The computer is no different now than before they "worked" on it. Once they have a contact phone number they hound you up to 14 times a day, FRAUD!

I should have known better. I paid. I received the serial number that was supposed to let me download the driver update. It is not working. The site is trying to get me to buy more things. I have called the credit card company to dispute the charge. I am demanding a refund. I will not work with this company.

Stay far away from this site! It gave my laptop viruses and spyware out the wazoo!
I had such a hard time getting my laptop clean plus my desktop one too!
Save yourself from all the migraines and extra stress that you don't need!

I had been using Slimware for some time. When I installed McAfee on my computer it identifies Slimware as a potential malicious virus.

After I removed it from my computer and used McAfee exclusively, my computer began to run very slow. I finally called Slimware and the technician and I reinstalled the software and I immediately say an improvement in my speed.

The tech tried to upsell me to subscribe to their technical support which I may consider if I can confirm that the company is legitimate. I've seen all sorts of Internet comments warning against using Slimware. I however, have not experienced any issues with them.

I would love to hear if anyone else has experience with them, or can confirm their legitimacy.

Since it's on my PC, my PC is 3times slower, changed my monitor settings what I can't reverse and costs me only trouble.
Wish I get my money back and the settings as it was.
Don't know how to deal with this horror of a completely messed up PC.

This is not needed and tried to sneak up on me. I have driver update software installed i don't need two. And no you give or sale my info for just using your product. I never ask for it. But thanks for my time to figure all this out. I wasted mine not nice. On top of that if you read the fine print they are getting your info and getting your permission to use, share and sell it. WRONG! Oh and if i don't agree some stuff may not work and cause problems, Gee Thanks for your help. I can update my own drivers with Windows already built in software I paid for and purchased. I need nothing else AND I DIDN'T SEE THAT IN YOUR FINE PRINT

I had started out having a small issue with blue screen errors in which I would shut down the computer and restart, then it would run fine for the rest of the day. So, I had a few spare hours and wanted to resolve this issue and give it a tune up so I purchased the online tech support through Slimware and the rep that I spoke to said they would have my computer up and running with no issues in a few hours. Well, after 5 techs that are from another country and close to 2 days! The issue was never resolved and the blue screen errors got even worse, my screen became pixelated, and my computer would barely boot up.
By the end of it all, I had to go out and buy a new computer and spend more money and time transferring files to an external hard drive to try and save what info that I could.
Called Slimeware on 3/20/21 to request a refund and the rep said they couldn't because they have a 48 hour cancellation policy.
If I could give them a zero star rating I would!

I accidentally downloaded Slimware/DriverUpdate. I cannot remember exactly what I was searching for and found it. However, SOMEHOW, Slimware "snuck in" and when I hit the download button it was Slimware that I downloaded and not the software that I had researched. This is an awful way to do business. Even more disgusting is how it penetrates your computer and good luck trying to remove it. I uninstalled the program but this did not work. I have researched on how to remove this software and found some suggestions. Today is the second time that I have had to do a clean up of my registry to get rid of this software. I thought I had caught it all last week but lo and behold got another pop up today from DriverUpdate telling me that an error occurred while updating drivers on my desktop computer. Last week I performed a registry clean of anything with "slimware" today I did the same for anything with DriverUpdate. Not 100% sure that this will get rid of this garbage!

This is absolutely a scam, don't even go here... unless, of course, you have excess $ you want to throw away and some weird need to be taken advantage of!

The tech's restored my laptop and drivers very quickly to a very good condition I would definitely refer them to my friend's! They were very professional thank you guys

I had 7 out of date drivers I paid a tad over £20 including vat and a Guy sent me a link I was now remotely controlled by somebody else who cut and pasted a code into my license to save me doing it but then he found a couple of faults that he could clear but I would have to sign up for a plan which was £45 plus 20 a month which I said no he was quite pushy and dropped the 20 a month and just wanted 45 but I said thanks goodbye and cut the connection I have run the programme and installed 6 drivers but one said it would not install yet it has scrubbed my sound driver off and when I go to the restore point I just get a blue screen and the words initialising please wait so I will have to go to my computers website to get my driver back, Now I said no I wonder how many end up saying yes because he was quite a salesman

The support over the phone was rude and spoke so fast couldn't understand her she was hateful called me stupid and was treating me like I was dum she was just pure hateful no help at all