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Slimware Utilities

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Overview

Slimware Utilities has a rating of 1.6 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Slimware Utilities ranks 2327th among Software sites.

  • Service
    8
  • Value
    8
  • Returns
    6
  • Quality
    8
1
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How would you rate Slimware Utilities?
Top Positive Review

“Very Helpful Customer Service”

Aboud K.
9/12/18

Gabi from customer service was able to help me with all questions I have. Very helpful and understanding. These people know their stuff. I recommend their packages to everyone who needs these utilities

Top Critical Review

“There service”

mervin b.
6/7/21

If I have had slim war driver update for a few months I decided to cancel it and now my laptop does not work it is obvious they've done something to my computer I'm going to seek an attorney to file a lawsuit against this company. As you can see a lot of things are closed so I cannot under what to do. These people should be closed permanently. They are criminal.

Reviews (39)

Rating

Timeframe

Other

Thumbnail of user eddies240
North Carolina
1 review
1 helpful vote
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February 23rd, 2021

The support over the phone was rude and spoke so fast couldn't understand her she was hateful called me stupid and was treating me like I was dum she was just pure hateful no help at all

Service
Value
Returns
Quality
Thumbnail of user gideonp8
New York
1 review
16 helpful votes
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September 19th, 2017

How can I get you to stop sending notifications to my computer? If you do not stop I will go public on all the social medias and tell the world that you have been abusing me and my computer.

Thumbnail of user milagrosw
Michigan
2 reviews
10 helpful votes
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August 31st, 2017

I bought their Premium Support last night, I was told I can get a refund if the job is unsatisfactory, WELL, it is unsatisfactory. My computer is suppose to be working better but instead it got worst. I WANT MY MONEY BACK! Called hours later to tell them to cancel, then I was told " ah billing is closed right now, we'll call you at 8am" never got the call so I called around 9:45am. The lady told me I cannot get a refund... I am not happy with the job, I did not see any improvement on my computer, I was told I can get a refund, now I am told I can't get my money back... SCAM... SCAM... SCAM...

Thumbnail of user po30
Delaware
1 review
1 helpful vote
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September 15th, 2020

I needed to update. Bought service. Then was told I had to buy additional service for $50.00. I don't understand why but I do not recommend to individuals not savy on computers

Thumbnail of user christopherb1343
California
1 review
2 helpful votes
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June 25th, 2021
Verified purchase

On May 28th 2021 i had a considerable breach of security on my at home business computer and my not wanting this to continue i made some changes. I purchased a new computer on june 9th, i purchased everything from Norton (lifelock) upgraded McAfee before starting to install dozens of business and private apps to my new computer and yesterday morning, Thursday June 24 i purchased this " Slimware driver update app" which adding another layer of security appeals to me after May 28. I gave remote access to the tech and doing so made me uncomfortable because once he had access and installed the driver software he wanted to go further and said he could put me on a plan at a great rate and even though i said "NO" politely half a dozen times i eventually just pushed the red X to shut his access down. 12 hours after their product was installed my home network kept kicking out my new computer and this happened 3 times throughout the day and when i shutdown my computer for the night it displayed a error i had not seen "A BREAKING POINT ERROR" and this morning i explained what was happening and that i would like to remove their product from my computer and to provide a refund at which they responded with " for some reason we can not process a refund at this time " and to remove their product i would need to provide them the access that i was unwilling to provide them 23 hours earlier and after the security that is on my computer is no longer operating... SAVE YOUR SELF DO NOT PURCHASE THIS FROM THEM

Thumbnail of user bensond2
New Jersey
1 review
2 helpful votes
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November 7th, 2020

Please God Jason asked to give access to my laptop I give him access And My laptop has some important information I am scared and my laptop still not working with driver

Thumbnail of user peterw882
GB
1 review
1 helpful vote
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January 24th, 2021
Verified purchase

Pop up suggested we needed driver update £16, then £20 a month to resolve. Turns out I didn't need either. Don't use

Service
Value
Returns
Quality
Thumbnail of user judys251
Florida
1 review
5 helpful votes
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July 14th, 2018

They pressured me to buy and found out they are charging me monthly instead of a one charge. They won't respond to my complaint.

Thumbnail of user charlesn44
Texas
1 review
3 helpful votes
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January 9th, 2018

Ya'll annoy the piss out of me!
Go away please please please please
You guys annoy the piss out of people

Thumbnail of user katek99
Wyoming
2 reviews
5 helpful votes
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October 28th, 2020

More along the lines slimeware. Deletes files wasn't supposed, forces you to purchase the upgrade, can't even uninstall it.

Thumbnail of user jamesp734
GB
1 review
3 helpful votes
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November 25th, 2018

BEWARE! I clicked on here for a download I wanted and ended up with a bunch of junk on my PC which I then had to remove.

Thumbnail of user brucel16
Minnesota
1 review
11 helpful votes
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April 19th, 2013

THIS PROGRAM IS A MESS, IT CAUSED NOTHING BUT PROBLEMS FOR US AND CAUSED OUR COMPUTER TO CRASH... IT COST ME $200.00 TO FIX... STAY AWAY FROM THIS

Thumbnail of user douglasb42
California
1 review
12 helpful votes
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February 16th, 2016

Never heard of this company, now find a $29,97 charge on my Visa Account.

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About the business

Since our founding in 2010, Slimware has been on a mission to revolutionize the way users and businesses clean, update and optimize personal computers.

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