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Ohio
1 review
1 helpful vote
Follow Sri G.
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Very dissatisfied never used their services and cancelled it but charged me and the customer care is terrible that they are not willing to refund. I feel they run their business by not refunding to customers who don't use their forever buffering service

Date of experience: December 6, 2017
California
1 review
0 helpful votes
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I know for a fact it is not the WiFi connection because we have tried sling with Frontier/Verizon internet, spectrum interNet, and AT&T internet and have experienced the same thing. Sling love to crash and freeze in the middle of the show. Why am I paying close to $100 for this true of service. Just go back to cable guys this $#*! is stupid and a waste of time/money. Sling pisses me off every time I turn it on. Go to hell sling and stay there.

Date of experience: October 9, 2017
Virginia
1 review
0 helpful votes
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I purchased the yearly Sling Willow instead of Willow TV directly. I was extremely unsatisfied with the content I was getting. The interface is horrible to navigate plus there was no content like sports highlight that I was were looking for. For the same price, I would have gotten better navigation and highlights packages to directly with Willow TV. The software is totally buggy - the title says one thing but the stream is something completely different. Now when I see all these issues, I want to stop the service and get my money back. However, Sling believes in just taking money and completely disregarding customer experience. They basically cheated me of my money and are now not ready to refund the money they took even though their service is horrible.

What a joke of a business. This is like a scam! Wish I could give negative 5 stars.

Date of experience: December 26, 2021
Florida
83 reviews
175 helpful votes
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Very inflexible, the lineup of channels is OK but overpriced taking in consideration the buffering. It says free trial but somehow got charged anyways. Sling TV is as bad or worse as cable. No thanks.

Date of experience: July 16, 2017
Illinois
1 review
1 helpful vote
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Was ripped off
August 25, 2017

Milan I read your review. The same thing just happened to me! They said they could not refund! BS that does not seem legal. I already called my bank to have the charge reversed. We will see what happens.

Date of experience: August 25, 2017
Alabama
1 review
1 helpful vote
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Buyer beware
May 5, 2024

In less than 24 hours after signing up for Sling TV I was unable to watch either The Kentucky Derby nor the Lacrosse Championship because, unknow to me, CBS network is not available in my area. These two events were my reason for signing and Sling won't refund my money……. I signed yesterday, May 4, and today is May 5 when I found that I couldn't watch lacrosse. Poor business practice. Sling TV is not worth the money.

Date of experience: May 5, 2024
Florida
1 review
0 helpful votes
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Monthly billing
March 28, 2024

Sling is the worst cable company ever they are charging me twice for my email I paid for the month of March already and they are still trying to collect saying I'm past due but I'm not I have to wait 10 days for a solution don't not subscribe to sling because you can't talk to higher management this company needs to be put out of business

Date of experience: March 28, 2024
Indiana
1 review
0 helpful votes
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I realize that since I am streaming free my experience may not be as good as a paying customer...but I am still a customer. And still considering whether it is worth the monthly payment or not. I do appreciate the no ads...but the sometimes 2-3 minutes of extremely annoying music between episodes seems entirely unnecessary.

Date of experience: July 17, 2023
Indiana
1 review
0 helpful votes
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Sling SUX
May 6, 2021

Embarrassed to admit I've had sling two years. I got it for ESPN and History channel. Today, ESPN repeats all episodes, history channel blows, and sling relies on Wipeout to hook me (seriously, John sena?) The rest of the channels are absolutely horrible and they put all 35 NBA channels on there to entice me. I hate pro basketball and the whiny athletes of today. I got sucked in at a cheap rate and like anything else, I got what I paid for. I refuse to pay xfinity their ridiculous price but hope to replace sling VERY soon. It sucks.

Date of experience: May 6, 2021
Ohio
1 review
0 helpful votes
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Long term customer OUT!
January 27, 2023

Today 1/28/23 I moved from my office to living room and turned on my tv back to Sling. I was prompted to register again and call a 1 800 number a customer service representative answered and told me I needed to pay a new registration fee, the representative was not empathetic to my time or frustration interrupting my day. After almost a decade as a loyal Sling customer I immediately decided to cancel and sign up with a competitor the decision was made for 2 reasons I don't like the new registration fee as a long time customer for the same services I am already paying for and the lack of empathy the representative demonstrated. I am going to leverage my social media following and share with all this new practice and hope others will follow. The same service is offered by others with as good or better offerings. I am only one customer consider me a Snowflake but we all know what Snowflakes can do when we stick together.

Date of experience: January 27, 2023
Georgia
1 review
0 helpful votes
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While restarted my Sling Orange subscription, they added 3 add-ons for another $24 without my authorization. I immediately tried to get them to refund them. Twice on the chat channel (after 30 minutes each of waiting) they dropped me in the middle of the conversation. On the phone, they refused to refund my overcharge only offering a future credit.

Be very careful with them.

Date of experience: December 31, 2021
Maine
1 review
0 helpful votes
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Unwatchable
November 20, 2023

I have to close out of sling and go back in 6 to as much as 10 times. Just to watch 1 hour of TV on Sling. Constantly freezing up or caught in a loop and it's not my WiFi. Sling is the only service I have to do this with. So pissed I payed for 5 months in advance and they will not allow me to cancel and get a refund for the worlds worst streaming service.

Date of experience: November 20, 2023
New Jersey
1 review
5 helpful votes
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Shameful Sling!
April 3, 2017

Sling takes advantage of having people sign up and then not knowing how to cancel subscription. I signed up through Roku four months ago but never used it. I tried to cancel my subscription through Roku but could not. Sling kept charging me every month. I talked to a manager at Sling (Eric) tonight. He verified that I have never watched any program but would not give me refund! What a shameful company, charging me for services that I never received!

Date of experience: April 3, 2017
Wisconsin
2 reviews
1 helpful vote
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Commercials
July 8, 2018

If I have my tv on at a normal volume, the commercials are blasted at a very high volume. I have called twice about this. The first time, they told me others have experienced this and they have their engineering department working on it. I was told I would be contacted when they come up with something. I called back today, well over a week after the first call, and was told the same thing. I don't appreciate being placated. Either it gets fixed, or I'm leaving.

Date of experience: July 8, 2018
California
1 review
1 helpful vote
Follow Holly M.
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My bad but they charged me for 8 full months after I cancelled. I should have looked closer at my bank transactions. They can tell the last time I used their service so it's evident I thought it was cancelled. Good luck getting a refund. Your concerns go into some magic customer service box with no follow up or concern. Terrible business model. Remember without the client you wouldn't exist.

Date of experience: August 14, 2017
SandDab D.
California
147 reviews
108 helpful votes
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In literally 2 minutes, had a $19.99 replacement for my $120/mo cable. I don't like TV anymore, but Sling satisfies my wife's habit while she continues to quit too. Looked into 'long-range' digital antennas, but they're better suited for flatland folks.

Date of experience: March 5, 2016
Arizona
1 review
5 helpful votes
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Trying to watch the 2023NBA Playoffs and I've never been so frustrated in my life. First I paid $55 just to watch and buffering is what I get. I'm challenged every game. It was half time before I could even log in on one game. NEVER AGAIN. Sling is bad news. I hate it so much. Money back thank you.

Date of experience: May 21, 2023
Washington
1 review
1 helpful vote
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Save your $25.00
March 31, 2022

First I signed up for blue package for $35-$10 as new customer. Straight off the tv picture definition is terrible. Like watching some old 80's tv show, except it's new content. Colors suck and picture dark. And it's allways pausing to load, that's on them not my connection. Very awkward to fast forward and rewind. Here's the crazy part, IOS 15 is out for a long time now. But it only supports IOS 11. That's years ago now. So VERY disappointing. I cancelled after 12 hours. So I tried to contact customer service see if they might give me a refund. Guess what? There is no way to contact customer service, period, no email or other portal. Best you can get is a bot that can't help you.
Shameful product. It's cheap so if you are super tight on cash maybe it's better than nothing, But I'd think about using some free service get what u can. By the way I checked other streaming to make sure the problem wasn't my connection. Nope it was Sling.

Date of experience: March 31, 2022
Illinois
1 review
1 helpful vote
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Do not use this service
February 14, 2022

Sling tv is absolutely horrible. Constantly dropping shows right in the middle of viewing. Constant buffering. Extremely hard to get ahold of customer service when a problem does arise. Just so so so many problems with an app that has been around for awhile. Shows me they just dont care.

Date of experience: February 14, 2022
New York
5 reviews
3 helpful votes
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I recently ditched cable and tried on line streaming TV with free trials from Spectrum, Sling, You Tube TV, and HBO Now. The only one that charged my card before the free trial had ended was Sling. I signed up on 3/10 and cancelled 3/11 (their service is very low tech). They have promised a refund and acted as though they did me a favor. There needs to be a class action law suit against this deceitful company

Date of experience: March 18, 2019

Overview

Sling TV has a rating of 1.4 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sling TV most frequently mention customer service, credit card and free trial. Sling TV ranks 332nd among TV Shows sites.

service
193
value
193
shipping
55
returns
107
quality
173
+40