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Sling TV has a rating of 1.2 stars from 530 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Sling TV most frequently mention customer service, credit card, and free trial problems. Sling TV ranks 383rd among TV Shows sites.
In literally 2 minutes, had a $19.99 replacement for my $120/mo cable. I don't like TV anymore, but Sling satisfies my wife's habit while she continues to quit too. Looked into 'long-range' digital antennas, but they're better suited for flatland folks.
I spent a lot of time on their site. I signed up to get locals as I am rural and antenna doesn't work well. After enrolling in service I find that I am required to buy an antenna to get local service. I had to go through a bunch of red tape to talk to a representative who informed me that I would have to get an airtv antenna for the local service. When I said I just signed up less than an hour ago and would like to cancel as I was basing my decision on local channels. I was told I would have to pay for the whole month regardless. I will be informing everyone of this so that others are not ripped off by a disreputable company.
SATURDAY MORNING THEY TOOK IT UPON THEIR OWN TO TAKE MONEY FROM MY CARD LATE NIGHT. So after noticing my money had been stolen I tried searching for ways to contact this ratchet company. So by Monday I found a phone number and I called it and a ratchet lady began telling me " This is what sling does and it's just our way of getting money" I said so you steal money without authorization of the card holder? She proceeds to say " This is how we operate " I said I have not ever given anyone company over $9.99 for any movie app but you think it's ok to just steal from me I said to her you people are acclaimed thieves that seem to be proud of how you get money but you will not get away with stealing from me! She says adamantly and proudly that she basically was glad to be a part of such a ratchet workplace. And the wench even said have a good day. You know most companies have reduced themselves to lowering their standards and morals because lately most businesses and stores do not operate on quality standards it's like being in a battlefield when dealing with anyone or any place these days, everyone is out for whatever they can get even if it means they steal it or take it from you, so all of the few honest hardworking people that are left out here we must start being careful of who we're doing business with because it's getting real out here people no longer care how they get your money from you or if you get services that they took your money for. These companies are not asking for authorization they're stealing our money from our cards and basically telling us Forget you!
I have been with sling for a while now an this month on the 11th I paid my bill over the phone and the representative told me it was 31.99 with tax for the blue package. They were charging for all these channels I don't watch Show time, Starz, MGM and I had Travel Channel, TNT, History so basically the blue package now this company is taking money from customers and giving them channels they didn't ask for the representative told me how much to pay then gave me the wrong package.
I wanted the blue now they wont take the money put it towards the blue package so you can watch the right channels they said they would contact me and 5 days later nothing, So I want to let you customers know there's no supervision, no managers around, and now Ive been waiting for billing to fix the problem I've been waiting since the 10th of August it don't take 5 days to fix something they screwed up on, so there lying to every one and want you to pay another 40.00 for some thing I should have any way ripoff scammers, lot of complaints customers need honesty and Stability times are tuff enough when it comes to cable, Please check your reviews.T.A
Tip for consumers:
I think people need to be informed there no supervisor or managers when you call customer service for a problem they don't fix it and lie about management stating we have none to help you.
Products used:
Sling Tv
LIFE is hard,as i pd. Especially for SPORTS==== CALLED/orangand/blue. I missed SO MANY THRILLING FINISHES IN EVENTS/ Had these guys? 4,months apoxx. As stated here by paying folks /THERE ARE NO WORDS TO EXPRESS THE FUTILITY OF THIS VERY POOR QUALITY FUNCTION. IM NOT IN ERROR MODE TONIGHT BUFFY THE BUFFERER!.JUST LOOK AT RATINGS WOOF! THEN THEY EMAIL ME OFFER 10$ DISCOUNT TO REJOIN. THE BS.I PUT UP WITH.SHOULD HAVE OFFERRED 2 MOTNTHS FREE SERVICE IF THEY HAND ON THE PULSE OF THIS DEAD THING CLOSE THE CASKET/MOVE ON SLING YOU CAUSE PEOPLE ANGER/PAIN THATS NOT NEEDED.JUST BROWSING.SO GLAD I READ REVIEWS HER IN THE SITE THANKS EVERYONE FOR COMMENTS!
Very poor... don't buy it. Waste of money... you can't watch cowboys game when you live in dallas... would not recommend anyone sling
Yep, Im done. Looks like its back to cable. Me and my wife were watching The Walking Dead season 8 episode 1 and Sling just decided to stop working after about 25 minutes (right when it started getting good, go figure). We have used Sling in the past and had a horrible experience, but decided to get it another try. NEVER AGAIN. I cant wait to go to work in the morning and hear my co-workers talking about what happened in the season premier, lol. Just kidding, not funny. I wouldnt use Sling again even if they gave me the service for free. Seriously, yall suck. If you like your shows to cut off randomly and leave you hanging, then Sling is for you. If your a normal person who actually likes to watch the entire show, RUN AWAY and find another app or just switch back to cable. Sling is unfortunatly unreliable. I hope you guys get it together soon, or youre going to lose a lot of customers (from your reviews it looks like you already have lol). Anyways, thanks for ruining the season premier of The Walking Dead as well as the other shows Ive watched in the past though Sling. Peaaceeee.
Goes black cuts shows off going to switch to someone else don't want a provider that can't give good service
Low quality of videos, Inaccurate information, useless customer care center. I have wasted $120. They don't have refund option also
Understanding that sling is based on networks that pay. They have to many commercials, longer then the show it self.
Such a stupid answer i got from this lady
That i cant get 1 year subscription for sling
Bcos i had 1st done with 2 months so they cant provide me for 1 year
Bcos its against the company policey
When i told her to send me the policey she was actually typing i could the kepyad typing sound
Be aware of this this company
We have to change this company
Can't access channels that I pay extra for even though they're listed on my account. Hulu Live is a much better option for a complete package
If you like horrible steaming and even worse controls this is your perfect solution… Sling is the worst!
Tip for consumers:
Don’t
Products used:
Yes, and I hated every minute!
Scam! They charged us $100 without no offer anything. Worst customer service ever! Please never use that service!
Sling is more expensive than my internet/cable provider. Everything is an add on or extra. Waste of $$.
Tip for consumers:
Shop around. Don't buy the first service that has the show you want. Look at ALL your options before you commit.
Products used:
We just wanted to watch Yellowstone. So it's $40 a month plus the add on to get Yellowstone. Ridiculous!
It is a crap. Streaming is horrible. Doesn't work as expected. Their charges are ridiculous. The free links on web work much better than sling
6th inning of World Series it switches to wrestling help call routed to Malaysia help operator had no clue what baseball is
I subscribed to the sling service specifically to watch the soccer World Cup and I was NOT able to do so due to a technical problem that they were not able to resolve at their end. I got multiple error messages on my iPhone and it did not work on a different device either. The major error I received was 10-100 but there were other errors. I made a big mistake on not trying out first.
I spoke to the customer service and they were NOT HELPFUL to resolve it. Issue was escalated but was still not resolved and I did not get to see important matches. As a result I had to subscribe to another service.
I asked for a refund of my service but was denied in vain. I also spoke to the floor supervisor (John, ID: IUK) and he was unable to resolve the issue and also denied refund. This is totally UNACCEPTABLE. He read the terms and conditions but the terms seem to be a SCAM especially if you are not able to provide the service that I paid for. Hence they should have refund but they denied.
Thank you and hope this helps to not use sling TV to watch World Cup soccer.
Never works when you really want it. Technical issues all the time. Nol price and even free is not worth the hassle.
Tip for consumers:
a million on choices...so why fight with these guys.
Products used:
na
This UI is horrible, this is not user friendly AT ALL. I have used Hulu Live, Fubo and YouTube TV and this definitely does not compare. It is clunky, harder to navigate and is slow when you push buttons there is a delay before it reacts I am using it on a Roku, (my internet speeds are 320 down and 29.2 up so it isn't that) the DVR isn't recording things I have entered. I thought I might switch to this to save some money but I don't think I have the patience to use this subpar service especially after the rate increase sling just had. I truly feel cheated paying $10 bucks for this, I wasn't joking in the headline. I used sling over a year ago and quit because it was horrible, I figured they may have cleaned things up (clunky dvr, and garbage UI) and were now a premium service since how they charge a premium price, boy was I wrong. I can't wait to get rid of it, I wished I would have only signed up for a 7 day trial because I probably won't use it and can't wait to get rid of it! I would rather have free Pluto than this, it doesn't have dvr but has a better UI and is lots easier to navigate and it is free. Pitiful
I have been involved with SLING AIRtv to resolve recording issues for 9months! Still not resolved, after endless hours with customer service.
Tip for consumers:
AIRTV & Sling are horrible. Do not buy or subscribe. Sling knows they have technical issues, but refuse to correct them. 9months of endless hours on chat & phone to resolve the issues. Told me, they are working on it! Don't waste your money on either AIRTV or SLING!
Products used:
Looking to use other recording services
Just thrown off the WORLD SERIES in the 8th inning of a tie game! I contacted support and they told me, "Yes, Fox decided to pull the game from Sling.' DON'T DO IT! They totally suck.
-hard to get ahold of a physical person
-no refunds
-emailed proof of cancellation and still billed us
After 2 and one half day of poor service I cancelled sling and they refused to refund me. I was charged $40 dollars. Do not use Sling!
My set up is sling blue/base channel package/ sports extra gives me all of the package add ons for 20 bucks the basic service is 30 bucks and the sports addon is 10 for a total of about 60 bucks I have all the channels I want or need with 3 streams and 200 hours of dvr time, all that is good however, Sling used to have a menu where you could press the star key and get the information and about a program about a year or so ago they changed it and now it is very difficult to use there are some programs that give you info and some that do not they just go directly to that show very confusing, couple of other things I noticed is that there seems to be a lag when scrolling through the menu but that may be my roku or possibly my internet company also sometimes when my roku/tv cuts off the program I was watching is not in the continue watching list, so if I don't remember the title of the program I am screwed at finding it again to finish watching it. For the most part I am happy with the service and when I have had the inclination to talk to customer service they have been helpful, polite and responsive and generally have fixed my issue.
The price is good but the user interface makes viewing so frustrating it is not worth it. That's because there are so many inconsistencies in their listing-how programs are listed, whether one click or two clicks gets you back someplace or not, etc. So you can be watching a show and intend on pausing it. But it boots you out. Now try to find which episode you were watching. Good luck on that one. Say you were watching Episode 14 Season 3 of a show. You find the listing for the show itself. Now you can double click a remote to get the listing of all the episodes... or not. Sometimes the list is there and sometimes it's not. And that is true about everything having to do with Sling TV. See the pic for an example of the inconsistency. Looking for a particular episode. One provides a description of the episode. The other does not. One thing you can count on tho. When you click on any of the shows you are forced to watch about 15 commercials before you get a hint about whether or not that is the episode you were watching. So hunting it down means waiting and watching 15 commercials, finding it is not the one you were watching and trying the next one, again watching 15 more commercials. The system is supposed to have a section that lists "recently watched shows" but that too seems inconsistent. Sometimes the shows you watched show there and sometimes they don't. I've now spent about an hour searching for the show I was watching. I have given up. I will also give up on Sling and find another media venue.The pics are not great examples cause the inconsistency is minor but it is indicative of the entire system. There's no way to predict what a click of the remote will do in terms of your viewing. I'm sure it is related to what field you are in but because there are no manuals or directions and because it is not intuuitive, there is no way to tell where you are many times without clicking, etc. Too frustrating to deal with.
Very deceiving website. Very slow even with a powerful internet. Full of ads. Channel lineup weird. I paid for a year watched only for 2 days
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