• Smartboxcompany

Smartboxcompany

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Overview

Smartboxcompany.com has a rating of 4.3 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smartboxcompany.com most frequently mention customer service. Smartboxcompany.com ranks 20th among Personalized Gifts sites.

  • Service
    3

This company responds to reviews on average within 24 days

Positive reviews (last 12 months): 88.9%
Positive
16
Neutral
2
Negative
0

Instant Feedback

174 reviews

How would you rate Smartboxcompany?
Top Positive Review

“Discount code didn't work”

Veronica B.
7/12/24

Customer Service could not help. If I cancelled the same discount code was no longer available - firstbox$10

Top Critical Review

“I never placed this gift order”

Lillian S.
4/12/23

I never placed this gift order. I do have an order for 1 Surprise Me Box, but this order for 2 boxes is a mistake. PLEASE CORRECT!

Reviews (37)

Rating

Timeframe

Other

Thumbnail of user haleighl5
Wisconsin
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

First time trying this - they were great. Loved the boxes they came in and the presentation.

Thumbnail of user margaretb1917
Georgia
1 review
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

The experience was a good one and the family enjoyed all the snacks.

Reason I chose this business:

I chose this one because it had good snacks and everyone enjoyed what was in the box.

I like this box and will order again
December 15th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Because I miss having the snacks.

Their snacks are delicious
October 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

There snacks are healthy.

The snacks are delicious
July 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Because I miss it.

Thumbnail of user veronicab626
Massachusetts
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Customer Service could not help. If I cancelled the same discount code was no longer available - firstbox$10

$10 discount

Service
Thumbnail of user christopherr1961
Arizona
1 review
0 helpful votes
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June 24th, 2024
Verified purchase
• Updated review

Extremely helpful when I have questions and each box is filled with snacks that my co-workers love and I like that you can add items to your box.

Really delicious
May 10th, 2024
Verified site experience
• Previous review
Thumbnail of user meganl743
California
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

We are part of a high school robotics team with 36 students. Many of our students have dietary restrictions and it's difficult to find snacks that everyone can have. This was the perfect box of yummy snacks! The kids were so excited!

Reason I chose this business:

We chose SmartBox because we didn't have to worry about food allergies and knew the vegan box would be safe for all of our students. Not only safe but delicious!

Thumbnail of user andreb469
Virginia
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

We ordered online and received the snacks in a timely manner.

Reason I chose this business:

Healthy choices

Thumbnail of user megank673
Missouri
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Great. They really helped me with customer service

Thumbnail of user lisaw3413
North Carolina
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

Really enjoyed all the snacks! Is such a great idea for busy Moms who have hungry teenagers!
My daughter grabbed a few things each morning to add to her lunch bag for school. I will try and order these at least every other month!

Reason I chose this business:

Convenience and variety of healthy snacks for 3 teenagers!

Thumbnail of user sherib287
Florida
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

We ordered a large Holiday Box and it was packed with tasty snacks. Loved the variety, it had everything from sweet chocolate bars to salty popcorn to healthy granola, something for every snacking mood :) The home delivery is nice, no more trips to several stores to find your favorite snacks.

Reason I chose this business:

We like that they have snacks made with higher quality ingredients, a wide variety of options to choose from, and home delivery.

Thumbnail of user nancyh2406
New Jersey
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Purchased this for a friend who just had a baby. Parents with newborns barely have time to eat or sleep during the newborn phase. She and her family appreciated this unique gift very much. Also, this company has great presentation in that My gift arrived to her house with a card and a bow.

Reason I chose this business:

I chose this company because it had the best combination of snacks, quick delivery, and best gift presentation.

Thumbnail of user karenl3628
North Carolina
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Marketing is not easy in this post Covid atmosphere, the snack box is a fun relief from heated.marketing stress.
Share it, with all around you.
Don't be afraid to let go, eat some, share the rest, you've earned it.

Thumbnail of user colleenf321
North Carolina
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

From start to finish, my experience with SmartBox was exceptional. From timely and detailed communication to an eye-catching snack box, I recommend working with SmartBox for any and all of your snacking needs.

Thumbnail of user michaelm13061
Texas
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

Your website works very well and my order was delivered promptly. It just wasn't the product I thought it was. That is not your fault. If you ever get the Fat Snax Mini Chocolate Chip Cookies, I will be very interested in buying those.

Reason I chose this business:

A Google search for Fat Snax Chocolate Chip cookies found no other sellers offering them. Everybody else only had the mini double chocolate chip, which is not what I wanted. It is just unfortunate that what you were selling was not the mini chocolate chip cookies but the full size, which did not taste nearly as good.

Thumbnail of user meghanh138
Colorado
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

A small mishap with the original tracking being cancelled and no communication that a new one was issued, but the packaged did make to the destination quickly, within a few days! A great gift to send college students.

Thumbnail of user kayl312
Mississippi
1 review
0 helpful votes
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December 26th, 2022
Verified purchase

I had no worries about receiving before Christmas because I was notified on the progress of shipment as it was processed and shipped. Recipient was very pleased with gift.

Reason I chose this business:

Recommended by family member

Thumbnail of user carolc3030
New York
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

I had a problem with receiving my order. It was taken care of immediately.

Situation was rectified immediately.

Service
Thumbnail of user patriciab4737
California
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

I RECEIVED EVERYTHING ORDERED, AND RECEIVED IT VERY QUICKLY. ALSO, EVERYTHING WAS FRESH AND TASTED GREAT!

Reason I chose this business:

THIS WAS GIVEN TO ME THROUGH WORK.

Thumbnail of user nancyj1466
Missouri
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

Could not find where to leave message as gift. Customer service reached out to me immediately and helped me include a gift note. Great job customer service.

Thumbnail of user suew820
Indiana
1 review
0 helpful votes
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March 18th, 2024
Verified purchase

Seems like a small amount of product for the money.

Reason I chose this business:

Received a gift card

Thumbnail of user shannons1594
Texas
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Our team member loved it! The ordering process was easy!

Thumbnail of user hannahm867
Maryland
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

The process was quick and easy. No issues. Thank you for your help!

Reason I chose this business:

Health focused and easy to use.

Thumbnail of user melindar254
Arizona
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

I recently had a member of my work team, have surgery and this was the perfect gift to send. It was easy to order and arrived on time.

Reason I chose this business:

Convenience and options.

Thumbnail of user kellie62
California
1 review
0 helpful votes
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February 27th, 2024
Verified purchase

All great and love that they offer a vegan box option!

Reason I chose this business:

My boss found them and asked me to order them as a small gift for our 5 January top coordinators.

Service
Thumbnail of user linzeyz
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 10th, 2024
Verified purchase

Reliable and good quality! Easy to use website and good pricing

Reason I chose this business:

The best variety for the best price

Thumbnail of user pattyw263
Oklahoma
1 review
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

Photos of the product contents helpful. Don't like being charged extra to add a personalized gift card. Make that free.

Reason I chose this business:

Saw it advertised and checked out the web site. I liked what I saw.

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Company Representative

Thumbnail of user stallingss
Brandon S.
Typically responds within 24 days

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4.3
37 reviews
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