Smartec Sensors

This is the first review I have written about a company, but I felt as though I needed to share information about this company. Smartec makes some very useful products for specific applications; that is in fact why my team and I decided to use a few of their products. They are very precise and programmable devices and would be able to yield some good and helpful results. However, Smartec is a very small company that is located in the Netherlands while we are in the US. The ability for this company to provide service and information when needed is bad, as it has taken literal months for them to provide us with useful information. Even now we are still awaiting them to save LabVIEW files one version down... And it has been 2 weeks since we asked them. If you do decide to use their products, be aware of the bad customer service and be prepared to have to figure things out on your own. Definitely worth a 1 star rating for the amount of time they have delayed our progress.