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SmartHost has a rating of 4.8 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases.
They were amazing, I was in a hurry trying to find a place and we know it can be tough in London, but they managed to find me a good place and I couldn't be more happy about it! Ryan did an amazing job :D
They were amazing, I was in a hurry trying to find a place and we know it can be tough in London, but they managed to find me a good place and I couldn't be more happy about it! Ryan did an amazing job :D
Tip for consumers:
they are proactive
I have worked with different managers. Always kept me updated in regard to the needs of the property and solved all my doubts in terms of payments. Good job from the beginning.
The apartment was nice, like on photo. They are fast in adapting to changes and requirements and very transparent when it comes to the process. The location was perfect.
Tip for consumers:
take 1-2 days at least
One of the few truly quality-oriented property management companies in London. Attention to detail, clear communication, follows up where required. Highly recommend.
Tip for consumers:
good to go
The support is helpful from the start. Proactive, thoughtful and professional and make the process easier. They even went an extra mile to suggest options to improve the layout of my property.
Should have joined earlier, saving me time and being more efficient as a management platform for my three properties, although I miss the comprehensive calendar view.
Communications were done through email, and it might not be as prompt as you'd like to. But the service they provide is satisfying
Tip for consumers:
Contact them in advance. not one day before you need to find the place to stay
We had a lovely time at the house. It was in the perfect position with good facilities. I would recommend this service
They made finding an apartment seamless, showing me lots of units until I found the perfect match in the right location.
Tip for consumers:
ask their manager Hannah, she is amazing!
Service has been great from start to finish. The team is highly responsive! Great stay, didn't have any issues
Tip for consumers:
safe
Our stay was really pleasant, our host even recommended some good places to dine during our trip. Property was spotless and warm.
Good experience, great people, good communication and nothing specific to note. Satisfied with the result
Tip for consumers:
take 1-2 days in advance
Very friendly staff and great service! Strong listings and confirmed by the agents. Highly Recommend!
Good location and price are ok. Good service level! The platform is easy to use and very intuitive. I have clearly nothing to complain about
Tip for consumers:
valid service
Mark did a great job! I knew I was in good hands. The apt is very comfortable and has the best view in town.
Tip for consumers:
No need to worry, they will take care
A great and professional staff accurate in the job. Communicative transparent.
Very satisfying experience.
I also used other companies for my apartment search but Smarthost clearly stood out. Responsible, fast service
The grounds are kept well and our property is clean, Thanks for your help! Very satisfying experience
Would rate with 6 stars if possible! Answered all my questions in a timely manner. Friendly managers team
