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SmileBox
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SmileBoxReviews 2,308

3.8
smilebox.com

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
291
value
320
shipping
123
returns
127
quality
295

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Texas
2 reviews
1 helpful vote
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This program has wonderful things to offer, but offer is all it does. It won't save on your drive, the program actually disappeared from my program file. It doesn't share well. And their support is virtually non-existent.

Date of experience: January 12, 2016
GB
1 review
0 helpful votes
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LOVE THIS SITE
January 11, 2016

AFTER TRYING QUITE A FEW SITES FOR MAKING MY OWN PHOTO CALENDAR AND FINDING MOST OF THEM VERY COMPLICATED I DISCOVERED SMILEBOX AND FOUND IT VERY EASY TO USE (EVEN THOUGH I AM A PENSIONER)

Date of experience: January 11, 2016
North Carolina
1 review
0 helpful votes
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Amazing!
January 10, 2016

Love this site. I only wish that they offered more font colors.

Date of experience: January 10, 2016
Australia
1 review
0 helpful votes
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I have had smile box for a very long time now and it has bought me enjoyment in the way i have been able to do my photos even done my mums eighth birthday invitations and DVDs very different and brilliant i enjoy smile box very much

Date of experience: January 8, 2016
New York
1 review
0 helpful votes
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Love smilebox
January 8, 2016

I found this so easy to use an allows you to change or add whatever items you would like.

Date of experience: January 8, 2016
Canada
1 review
0 helpful votes
Follow Angie R.
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I have used smilebox.com for our daughter's 13th birthday bash invitation and holiday season greetings and I can't express how happy we are! Family and friends were ecstatic to receive our invite and greeting! The music and options are unbelievable!

Date of experience: January 7, 2016
Texas
1 review
0 helpful votes
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Awesome E-cards
January 5, 2016

Every year Smilebox takes it to a new higher level. Thank you. It was easy and fun to do!

Date of experience: January 5, 2016
Argentina
1 review
0 helpful votes
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User friendly
January 3, 2016

If I can do it, so can your pet hamster!

Very cool site.

Time to drive the friends and family insane! Hahahaha

Date of experience: January 3, 2016
Pennsylvania
1 review
0 helpful votes
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Great and easy to use
January 2, 2016

I use this to tell stories for my business. I like it a lot. Quite easy to use. My only suggestion for improvement would be if the program allowed you to crop the photos on the Smilebox program.

Date of experience: January 2, 2016
New Hampshire
2 reviews
0 helpful votes
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This was my first time using a video app. Smile box got me through it step by step. Now I can't stop making beautiful video's of my family and friends.

Date of experience: January 1, 2016
Kansas
1 review
0 helpful votes
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Easy and Awesome
January 1, 2016

We had a lot happen in December 2015 and did not have the time to get Christmas cards out before Christmas Eve. So we decided to make a digital card and send it to our friends and family instead. It was so easy to create such a nice holiday greeting that was delivered to our loved one's inboxes. I am beyond impressed with the quality and the ease with which I put the card together. We will definitely be using the site again.

Date of experience: January 1, 2016
Florida
1 review
0 helpful votes
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Free
January 1, 2016

I have a free account and not lots to choose from, but great idea and lots of fun.

Date of experience: December 31, 2015
Texas
1 review
0 helpful votes
Follow Phyllis G.
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This makes it much easier to keep up with friends in this digital age.

Date of experience: December 30, 2015
Georgia
1 review
0 helpful votes
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It is really neat how you can put in your own pics and message and send to a group. With the same theme, you can personalize each email. For example, I was sending holiday greetings and then changed quickly to a happy golden wedding anniversary.

Date of experience: December 30, 2015
Canada
1 review
1 helpful vote
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Its not free that sucks
December 30, 2015

Why do u have to pay for this it wont let me try it for free

Date of experience: December 30, 2015
Texas
1 review
0 helpful votes
Follow Phyllis R.
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I have enjoyed using Smilebox for a long time. It is creative, fun to share with family and friends, and makes me look good when I use it.

Date of experience: December 29, 2015
South Africa
1 review
0 helpful votes
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I am so impressed with my trial version of Smilebox. Unfortunately the even the subscription of $13.99 per month,$167.88, converts to ZAR2,520 per annum. Pity, I will have to look for a local app.

Thanks,
Jacqui

Date of experience: December 29, 2015
Michigan
1 review
0 helpful votes
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Nice apps
December 28, 2015

It was very helpful to use to post on facebook, I am glad that I found this website. Looking for more actions of choice!

Date of experience: December 27, 2015
Massachusetts
1 review
0 helpful votes
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I love Smilebox!
December 28, 2015

I got the subscription because I have a lot of family far away and it's my way of giving gifts of memories to them. They always love the smilebox I send!

Date of experience: December 27, 2015
Texas
1 review
0 helpful votes
Follow Larry B.
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This site (smilebox.com) is the greatest and easiest site to create greeting card, picture slide show and ect. I have used them in the past and just love the way how easy it is to create your master piece to send to everyone on Facebook or by e-mail.
I give smilebox a big five (5) stars.

Date of experience: December 27, 2015

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA