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SmileBox
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SmileBoxReviews 2,308

3.8
smilebox.com

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
291
value
320
shipping
123
returns
127
quality
295

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Mexico
1 review
0 helpful votes
Follow Roberta G.
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Very nice ideas to create a postcard, greeting cards and whatever you fancy

Date of experience: July 25, 2014
Louisiana
3 reviews
1 helpful vote
Follow Rachel P.
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Smilebox is a very creative and ingenious way to store memories that last a lifetime. I recommend using smile box as an alternative to the traditional albums. It makes viewing fun and entertaining.

Date of experience: July 24, 2014
Ohio
1 review
1 helpful vote
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Easy to use
July 24, 2014

Easy to use. It is faster and just as pretty as paper scrapbooking and you can send everyone a copy. My family is loving all the pictures that they are receiving from me.
Try it now! You will become addicted to its ease and creativity

Date of experience: July 24, 2014
Wisconsin
1 review
0 helpful votes
Follow Karlee B.
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Smilebox is such a great picture program because it has everything you need and it has many things that you can change to get what you want.

Date of experience: July 23, 2014
Oregon
2 reviews
0 helpful votes
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Love Smilebox!
July 22, 2014

Love Smilebox! I use it for all my events and travel pictures.

Date of experience: July 22, 2014
Utah
1 review
0 helpful votes
Follow Dawna B.
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I loved the ease with which I was able to create my scrap book page, but I was very disappointed with the fact that it really is not free. You can't print your page until you join and give a CC#. I only needed one page for a one time project, so therefore, not looking to scrap book. Now they do tell you, you can cancel at any time. We'll see.

Date of experience: July 22, 2014
Oklahoma
1 review
1 helpful vote
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Love it!
July 22, 2014

Love it! Emailed out a video slideshow of a company picnic - it was a huge hit. Love being able to add my music!.

Date of experience: July 22, 2014
Illinois
14 reviews
84 helpful votes
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This is allowing me to make a beautiful memories for some very good friends

Date of experience: July 21, 2014
Ohio
1 review
0 helpful votes
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I love this!
July 22, 2014

I love this! I've used it for Birthday Invites and Thank You Cards! It is a great sight!

Date of experience: July 21, 2014
New York
1 review
2 helpful votes
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Rip off charge your credit card without authorization... fraud.

Date of experience: July 21, 2014
South Carolina
1 review
0 helpful votes
Follow Carol R.
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I use Smilebox all the time to send photos from parties and events. Everyone loves to receive a Smilebox!.

Date of experience: July 20, 2014
Colorado
1 review
1 helpful vote
Follow Curtis E.
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I love this application, but could do with fewer Facebook covers in the collage section. The collage format is great for saving my pics for computer wallpaper, but Facebook covers just clutter the format selection.

Date of experience: July 20, 2014
Minnesota
1 review
1 helpful vote
Follow Dianna R.
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Enjoyed designing an invitation to a friend's surprise bd party. A little expensive to keep as a monthly basis. Probably would not use it enough to make it worth $6.99 per mth. Like that they give you a 7 day free trial. MAYBE the annual cheaper cost would work for me. Not Sure!

Date of experience: July 19, 2014
Georgia
1 review
0 helpful votes
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Smilebox is great!
July 19, 2014

Smilebox is great! I needed a photo birthday card fast and I was able to find the perfect card and customize it!

Date of experience: July 19, 2014
Germany
1 review
0 helpful votes
Follow Patty L.
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This is a great way to save your memories, photos, videos and more. Send yearly Christmas letters to loved ones far away, share a vacation, etc. I have used it many times and will use it again.

Date of experience: July 18, 2014
New York
1 review
0 helpful votes
Follow Maureen C.
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I very much enjoyed creating photo album. It was very easy and the final product was great looking.

Date of experience: July 17, 2014
Canada
1 review
1 helpful vote
Follow Andrea W.
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I'm just getting started on doing slideshows for YouTube. MovieMaker was the pits (black screen only :( ) I hope to finish my first slideshow for an uploading to YouTube tomorrow :) Here's hoping things turn out

Date of experience: July 16, 2014
California
1 review
0 helpful votes
Follow Teresita O.
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Fabulous way to scrapbook your precious memories - make calendars, slideshows and more. Easy to use and fun to share on FaceBook or Twiiter.

Date of experience: July 16, 2014
Pennsylvania
1 review
0 helpful votes
Follow Leigh T.
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Smilebox took what used to be a very tedious job and turned it into a quick and easy presentation. I use the collage maker for our large TV at church. Smilebox makes displaying lots of pictures from VBS a snap!

Date of experience: July 16, 2014
Washington
1 review
1 helpful vote
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I have used it on all my PCs. Thanks for having such a wonderful program I use it on all holidays plus many other times.

Date of experience: July 16, 2014

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA