SmileBoxReviews 2,308
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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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I spent a lot of time looking for a concise and easy method to display my photographs and add a little pizzazz with music. Smilebox does indeed provide a welcome 'smile'. Not only for me but to those whom I share the results.
I have been using Smilebox for 8 years to make scrapbooks for my students in my elementary classroom to remember their school year. The parents always comment on how beautiful the pages are and how hard it must be, but I tell them it is easy with Smilebox. M students also have learned how to make their own slideshows for school presentations about various school related topics such as famous people.
Great facility to share special memories with the special people in your life.
Designed and printed Graduation announcements. It was very easy!
Smilebox has items available in their catalog that other programs lack and it's extremely easy to use and user friendly.
This is SUCH a fun program! I lost it on an old computer, & had trouble d/l it to my laptop... had to call on Tech Support! Now I have it back & have send out my first Smilebox in a long time - I missed doing this! And I love GETTING a Smilebox in the mail from friends, also! AAAA+++++
I love it! I love being able to create photo experiences with great graphics & music provided and I especially love being able to add my own choice of music...
Easy to use. Excellent end product that makes sharing your photos and stories very easy
Love it! I use this service all the time. I just wish the scrapbooks had more pages.
Quick, user friendly, and great looking card to boot!
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Very useful, when needed I would give it 5 star except you have to pay, but the actual thing is fabulous the options, colours, understanding how to use was very simple.
Always love creating personalised invites and collages with my kids and family! Smilebox has never dissapointed!
Easy to install & fun to use... thank you - smilebox / sitejabber... Les
I don't understand why I can't email my Smilebox Birthday wish without having to pay. I just want the Basic plan and don't know why it's not available!
It's fantastic. Its easy to use. I really benefited from customer support when I needed it. And its flexible enough to all you to put your own creativity in to it to compliment the creative designs the have. I like the variety too.
In the age oh cloud based hosted services, why do I have to 'download and install' a software? This is soooo old school.
Plus the much needed RSVP link was missing on the installed software.
The only compelling proposition is the customizable and music enabled e-vite
Loved the designs and ability to customize. Not all designs would allow a mixture of portrait and landscape photos for my slideshow, but I found another design that did. Would like ability to add more than 3 songs, especially since the slideshow will allow up to 400 photos. Would also like to be able to have more control on the timing with the songs to end/begin and certain photos. Very user friendly and positive experience overall.
A fantastic, creative and affordable program to have!
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members