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Called and made reservation for 12 people for a 2 hour horse riding for next day at 1PM. Talked to Alysa Phiel and paid in full. We also got a confirmation from Alysa Phiel. We arrived 1 hour early the next day and was told we had to wait 2 hour. After a long 2 hour wait, they said they are short on staff and don't have any horses left for the day. They told us to come back next week. We are out of town. How can we come back? We wanted to cancel because we have to fly home the following day. We asked for a refund and Alysa Phiel won't refund us. Alysa Phiel stole our money. What a CROOK! Alysa Phiel stole over $1200 from us. Alysa Phiel is in Tucson Arizona running her WILD DESERT GLASS wilddesertglass.net and does not care about her Snow Mountain Stables business in Granby, CO. What a way to end our vacation! We will never come back here ever again. Don't come here and get RIPPED OFF!
Tip for consumers:
Stay away from this place
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Alysa Phiel from Tucson AZ WILD DESERT GLASS wilddesertglass.net is a CROOK. She run Snow Mountain Stables from Arizona and stole our money. We book 15 people horse rides. She did not have enough horses and canceled us and did not refund our money. She ripped us off over $1500. We got angry and she threatened to call the police to escort us out after she stole our money. Her niece Erin Nicole works there and was not of any help either. Can't believe these CROOKS can run a business like this. STAY AWAY from this place!
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