• Socalgas

Socalgas

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16 reviews
16 helpful votes
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August 24th, 2020

I paid my final bill. Several times since they kept finding more to charge me with. I then get a collection notice stating they are taking me to collections for 8 dollars.
I check my account and call. The account is at zero. The rep apologized for the confusion. This is totally unacceptable. How is this company not been taken to court.
Sending a collection letter for 8 dollars on an account that is at zero is unacceptable. They are not accountable for their poor business practices and they should be sued.
I had a different instance where I was charged when I was out of town for gas usage. I looked at the usage chart and I had plane tickets proving I wasn't there. Again I was met with rude customer service and you have to call them MRS. Or Ms which is beyond ridiculous. While the rest of us have real jobs these Aholes are being paid to do nothing all day and be rude to customers. I'm no longer with them since I moved and happy about it. If anyone happens to be filing a class action suit against them I'm down.

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