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Soft Serve Clothing has a rating of 1.4 stars from 129 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Soft Serve Clothing most frequently mention customer service, pre order, and several times problems. Soft Serve Clothing ranks 2159th among Women's Clothing sites.
I absolutely love all the things I've gotten from here, but they started having 'production issues'. Now I'm waiting months for my order! They said they were told that things should be straightening out. I hope so! Products are all awesome!
I like many other have been ripped off by this company, we place our order in good faith we would receive what we ordered and to date we have not. We have received nothing, well nothing by promises. Two years. I have waited two years on their promises to deliver and give me a hoodie as well as a bag, it is easy to make all of these promises and not carry through. My orders, two orders, totalled $209.00, and I have nothing and they have everything. They won't even give refunds to any of us. Please don't order from them if you don't want the same to happen to you. They had a great product but that means nothing when you end up doing shoddy business. Don't get RIP'OFF. I would provide proof of purchase but I don't want my personal info put out there.
Stay away, ordered in September never received a thing. They write their own positive reviews as well. SCAMMERS! Negative 0
Tip for consumers:
Stay away
Products used:
Received nothing it has been 5 months!
DO NOT BUY FROM THEM THEY ARE TERRIBLE! I ORDERED BLANKETS IN DECEMBER AND THEY KEEP TELLING ME IT IS DELAYED. NEVER AGAIN.
THEY REALLY DESERVE NO STARS. A TOTAL RIPOFF!
Wish I had checked with BBB first.
Do no order from this company. I ordered a suit for my grand daughter in November for Christmas. I have never received the order and trying to get a refund now for several weeks. They do not have a phone number and only respond to any correspondence that they will contact you with a couple of days. They never contact you. Cannot give an opinion on the quality since they have yet to fill my order. I have contacted them several times and get the same excuse every time. I was even supposed to get a free hoodie with my order. Below is my order, two of the items were canceled by me.
Order Details:
Cloud Cotton Joggers - X-Large / Shark Steel Blue / Joggers
X-Large / Shark Steel Blue / Joggers
Quantity: 1
Price: $65.00
Cloud Cotton Lightweight Hoodie - X-Large / Blueberry / Lightweight Hoodie
X-Large / Blueberry / Lightweight Hoodie
Quantity: 1
Price: $0.00
Cloud Cotton Hoodie - X-Large / Fairytale Sky / Hoodie
X-Large / Fairytale Sky / Hoodie
Quantity: 1
Price: $69.00
Cloud Cotton Joggers - X-Large / Fairytale Sky / Joggers
X-Large / Fairytale Sky / Joggers
Quantity: 1
Price: $69.00
Subtotal: $203.00
Shipping: $0.00
Total: $203.00
Tip for consumers:
Cannot get my refund for products ordered in November and never received.
Products used:
never received any product
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