• SoftwareKeep CA

SoftwareKeep CA

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Overview

SoftwareKeep CA has a rating of 3.7 stars from 109 reviews, indicating that most customers are generally satisfied with their purchases. SoftwareKeep CA ranks 43rd among Software sites.

  • Service
    11
  • Value
    11
  • Returns
    9
  • Quality
    11
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How would you rate SoftwareKeep CA?
Top Positive Review

“Best Price and Great Support”

Harley J.
2/21/19

I needed a MS Office licence for my Mac. When I first saw the prices on SoftwareKeep, I had doubt if those were authentic MS software. After reading the reviews, I felt comfortable enough to give it a try. I purchased a MS Office 2019 Home and Student for Mac. They upgraded me to Home and Business for Mac with no additional charge. I received the licence key in the email that came with a clear step by step installation instruction. Due to my limited computer knowledge, I needed additional help while installing. Their chat room technical support staff were very patient and super helpful. The licence is authentic. It shows up in my MS account. All applications are working perfectly. A big thank you to SoftwareKeep!

Top Critical Review

“Fruadulent Site”

Joe P.
2/19/17

As many others did, I ordered MS Office and was duped by their "microsoft certified" emblem. No link ever showed up and I cannot download the product. Emailed their customer service number, imagine that, they claim its outside business hours. I'm sure I'll get some sort of run-around as others did. Now I have to wait for it to post on my card so i can dispute it. RUN away.

Reviews (109)

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windows 10 (9) microsoft website (3) 5 minutes (4)
Thumbnail of user harleyj18
Canada
1 review
1 helpful vote
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February 21st, 2019

I needed a MS Office licence for my Mac. When I first saw the prices on SoftwareKeep, I had doubt if those were authentic MS software. After reading the reviews, I felt comfortable enough to give it a try. I purchased a MS Office 2019 Home and Student for Mac. They upgraded me to Home and Business for Mac with no additional charge. I received the licence key in the email that came with a clear step by step installation instruction. Due to my limited computer knowledge, I needed additional help while installing. Their chat room technical support staff were very patient and super helpful. The licence is authentic. It shows up in my MS account. All applications are working perfectly. A big thank you to SoftwareKeep!

Thumbnail of user joep292
Minnesota
1 review
2 helpful votes
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February 19th, 2017

As many others did, I ordered MS Office and was duped by their "microsoft certified" emblem. No link ever showed up and I cannot download the product. Emailed their customer service number, imagine that, they claim its outside business hours.

I'm sure I'll get some sort of run-around as others did. Now I have to wait for it to post on my card so i can dispute it. RUN away.

Thumbnail of user rl62
Missouri
1 review
4 helpful votes
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July 29th, 2016

This company took our money and did not provide the download or key. When questioned daily for three days, was promised a manager would contact us. Never received any contact from anyone at this company. Reported charge as a fraud.

Thumbnail of user taraw62
Canada
1 review
0 helpful votes
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February 23rd, 2018

I was worried when I saw some of the bad reviews.
But the Microsoft Office package at SoftwareKeep was much lower than the lowest price I could find elsewhere (costco), so I risked it.
Glad I did. Very easy process.
The key was emailed to me within 10 minutes and it worked perfectly on the Microsoft site that they provided a link to.

Value
Quality
Thumbnail of user ianm120
California
10 reviews
0 helpful votes
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May 29th, 2017

I was needing to upgrade my Windows 7 and was told to buy from here by my friend. The email came in and they sent me guides on how to install Windows 10. Tim was very kind enough to tell me to back up all of my data so I will not lose any of my files! I had the software successfully installed and activated after almost a day of backing up my data. Excellent service and products!

Thumbnail of user rc128
Indiana
1 review
2 helpful votes
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December 30th, 2016

This business is a complete joke. Customer service is incompetent. Company does not
Fulfill obligation to customer. I have contacted credit card company for a full refund!
I finally went to staples purchased same software,(it did cost a little more). Installed and worked in less than a half hour. I worked with company for eleven days and there
Service was terrible!.

Thumbnail of user paulav20
Canada
1 review
0 helpful votes
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April 21st, 2017

My friend told me to buy a software here because its really cheap. I really need MS office because I have an important project to do. I just waited for few minutes and the product key arrived via email. One of the reps also helped me out installing the software for me. Worth recommending!

Thumbnail of user jamesc411
GB
12 reviews
5 helpful votes
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April 10th, 2017

I purchased about a week ago and I was confused why I have not received anything via mail! My mistake as everything was sent via email. This was sorted easily when I contacted them. They even offered to install my Outlook 2016 that I purchased and set it up. Worth recommending!

Service
Value
Returns
Quality
Thumbnail of user brianw194
Canada
5 reviews
0 helpful votes
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February 23rd, 2018

I bought Office for my new mac. I'm a bit afraid to buy due to reviews. I receive my software instantly to my email inbox and using Microsoft website I was able to install the software. They're not scammers based on my experience. The key is good the software we're sent instantly. It just a matter of how to follow instruction properly.

Thumbnail of user danielf92
Philippines
3 reviews
0 helpful votes
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January 18th, 2021

I was hesitant to purchase from this site at first as I saw some bad reviews on Facebook. Great thing I tried still. The software worked fine with my computer and I was able to purchase it at a way low price. Highly recommended website to purchase your MS software

Thumbnail of user amandar87
New York
1 review
6 helpful votes
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September 30th, 2016

The website said "11 available, order now". I ordered. My credit card was charged. No download available via email, no download available via their website. I call the 1-800 #, I am hung up on. I call again, I'm told it will take at least 24 hours for my product code. I tell them that is not acceptable I want a supervisor, refund me, I am hung up on again. I call back, I swear (can you blame me?) I am warned about vulgarity, I try to talk, no swearing, rep keeps talking over me, I attempt to explain I am the customer, let me talk... I am hung up on again. Horrible service, pay extra to get your product from the company that made it. This one cannot be trusted to deliver (but they will take your $$$$$)

Thumbnail of user hollyf29
Washington
1 review
5 helpful votes
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October 14th, 2017

My key is invalid. I contact them 3 times They ask for a screen shot of the invalid message and won't give me a refund without it. I send it 3 times. They say they never get any of the messages. So I m going to turn it over to the better business bureau. Be very careful with this company. I'm reading other messages about how they were scammed with invalid keys.

Thumbnail of user phillipc49
Florida
1 review
1 helpful vote
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March 16th, 2018

They are the worse company you can hire in my opinion. They messed up my trees and hacked the up. They will not return my calls after telling me they would take care of my complaint. Very inexperienced personal. Terrible customer service

Thumbnail of user candyy
Florida
5 reviews
3 helpful votes
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June 26th, 2017

I called and ask if digital download. According to gentleman over the phone Its digital download that they will send Product key and Download link via email within minutes. I ask if site is secured and if they can take my order over the phone. They said Its norton protected and for security they cannot take credit card information over the phone. I went online and finally ordered Office software I got my download instantly. I've clicked on the link and download is very fast. It ask for the key and accepted very well. Good experience as for first time online purchase.

Thumbnail of user nathans78
Texas
1 review
2 helpful votes
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June 26th, 2017

I thought I was scammed since I haven't receive anything after I made a purchase however I've checked my email after 30 minutes and found software download and key. Our internet is 24 megabits per second that took only 5 minutes to download the software. After the installation computer ask for the key finally its activated. Don't doubt this company as they sell Genuine Keys.

Thumbnail of user leilanyf
Illinois
1 review
0 helpful votes
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February 26th, 2018

Chat was available after 830pm CST.

Don answered all of my questions, gave me a 15% off code, and stayed with me until my code arrived and was verified. It took longer than 15 minutes for it to arrive, so he sent it direct. The automated one arrived maybe 5 minutes after he send that email.

Code was verified and it downloaded without any issues.

Service
Value
Quality
Thumbnail of user elizabethb218
California
1 review
0 helpful votes
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June 28th, 2017

I receive my download in my email. I was given a Microsoft website to download the software and sign up. I called Microsoft if the website is legit. Microsoft confirmed that it was legit Product key and Genuine re-seller as well.

Thumbnail of user lisam529
Michigan
4 reviews
0 helpful votes
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December 31st, 2017

I got myself a new laptop but it was on Windows 8. I was looking for a cheap Windows 10 I could replace it with and I got it from here. I was expecting like a used key or something but I got a genuine unused key! Incredible!

Thumbnail of user ruthz13
Iowa
11 reviews
0 helpful votes
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August 31st, 2017

After I purchase i ask where is my download. They said it will be sent via email within minutes. I've waited and nothing came. I went to chat again and they resend the software details. Finally I received all the email software.

Thumbnail of user shirleys96
Florida
1 review
1 helpful vote
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June 26th, 2017

I made a Livechat for help since I cannot install my software. They sent a link for remote access I have to download and run it. Finally they take control of my computer fix the error and activate my software. It was great support skillful and professional

Thumbnail of user bertg12
California
1 review
0 helpful votes
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March 5th, 2017

I ordered software for my excel school homework. I instantly use my card and got charge. In about 10mins my software arrive in my email. It was fast download and software activate easy from Microsoft website.

Thumbnail of user rickj47
Canada
1 review
0 helpful votes
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August 27th, 2016

I came accross with this website and purchased Windows 10 professional. Got the produt with a cheaper price. Installed the product by using the installer included and installed the product without any issues! Thanks and will do business with you again!

Service
Value
Returns
Quality
Thumbnail of user davidj183
Canada
2 reviews
0 helpful votes
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November 20th, 2019

I purchased Microsoft Office 2019 from Catsoft.co which seems to be affiliated with or under the company SoftwareKeep.ca. The purchase price was great and the download and installation went very well with no problems encountered whatsoever. The product works very well on my Macbook Pro. Overall, extremely happy with my purchase and wouldn't hesitate to purchase from this company again.

Thumbnail of user karenb301
GB
2 reviews
1 helpful vote
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June 18th, 2017

I downloaded my purchased Office 2016 from setup.office.com, which was confirmed by Microsoft as being theirs! Installed and activated in minutes. The discount was awesome too!

Service
Value
Returns
Quality
Thumbnail of user shellys46
Hong Kong
3 reviews
1 helpful vote
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March 5th, 2017

Had to seek help with remote installation for one of our companies in Canada. Technical support staff were great and resolved it in no time. Thank you so much!

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About the business

SoftwareKeep Canada provides Microsoft software at the cheapest price - complete with 24/7 technical support and advice. We provide you the software you need at the lowest prices, guaranteed!

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3.7
109 reviews
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