• SoftwareKeep CA

SoftwareKeep CA

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Overview

SoftwareKeep CA has a rating of 3.7 stars from 109 reviews, indicating that most customers are generally satisfied with their purchases. SoftwareKeep CA ranks 46th among Software sites.

  • Service
    11
  • Value
    11
  • Returns
    9
  • Quality
    11
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How would you rate SoftwareKeep CA?
Top Positive Review

“Best Price and Great Support”

Harley J.
2/21/19

I needed a MS Office licence for my Mac. When I first saw the prices on SoftwareKeep, I had doubt if those were authentic MS software. After reading the reviews, I felt comfortable enough to give it a try. I purchased a MS Office 2019 Home and Student for Mac. They upgraded me to Home and Business for Mac with no additional charge. I received the licence key in the email that came with a clear step by step installation instruction. Due to my limited computer knowledge, I needed additional help while installing. Their chat room technical support staff were very patient and super helpful. The licence is authentic. It shows up in my MS account. All applications are working perfectly. A big thank you to SoftwareKeep!

Top Critical Review

“Fruadulent Site”

Joe P.
2/19/17

As many others did, I ordered MS Office and was duped by their "microsoft certified" emblem. No link ever showed up and I cannot download the product. Emailed their customer service number, imagine that, they claim its outside business hours. I'm sure I'll get some sort of run-around as others did. Now I have to wait for it to post on my card so i can dispute it. RUN away.

Reviews (109)

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Reviews that mention popular keywords

windows 10 (9) microsoft website (3) 5 minutes (4)
Thumbnail of user bretto9
Tennessee
1 review
7 helpful votes
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July 26th, 2016

Total scam, the phone number does not work and the software has to be burnt to a disc just to find out it was not what you bought and requires ridiculous feats to install. Its a scam and I am reporting them and cancelling my payment

Thumbnail of user ryanm134
Canada
1 review
3 helpful votes
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October 25th, 2016

Very cheap Ms software people be alerted that your software may stop working at any moment, they sell office pro 2016 cheaper than the cost of the lower version, plus a version that only exist for volume licensing which is the professional plus version, Microsoft Anti piracy are watching the resellers and the users.

Thumbnail of user rubyc38
California
2 reviews
6 helpful votes
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August 29th, 2016

Four days ago I purchased MS 2010 Office for Home and Student. MS would not activate the software because it had been activated more than the allotted time. I spent hours trying to reach someone. Their answering service kept repeating the same two messages over and over. Finally I got allen on the chat line. He wanted a photo of the MS message. I found it and sent it to him. Nothing happened. A few hours later I talked to another person at the company. He wanted a photo of the message. I sent it again. I sent it a third time.The next day nothing happened. I emailed the asking for a refund because the product they sold me was used up. They sent me another message telling me to use phone activation and to send them a copy of the message if it didn't work. It didn't. I emailed them and said I wanted a refund. Nothing. This morning I filed a dispute with my bank. They say they will refund my money.

Thumbnail of user paulg214
Canada
1 review
5 helpful votes
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January 23rd, 2018
• Updated review

To be fair, I did eventually receive a working copy and a refund of the purchase. Sooo, my chosen products were available, they don't seem to be scammers. Their business model seems to suffer due to the complexities of computers and software.

Product keys provided do not activate the products
January 4th, 2018
• Previous review

I have spent eight hours trying to get my purchase, so far they have delivered nothing but lots of waiting. Be cautious!

Thumbnail of user franks158
Canada
1 review
0 helpful votes
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December 23rd, 2016

Needed another license for Office 2010. Not exactly cutting edge S/W but I hate having to use a totally different GUI every time I switch computers! The price was reasonable and the download key arrived about an hour after I placed the order. The key I received worked both to allow the initial download and for product activation.

The key I received DID NOT work with my existing Office Home and Student three license CD. But then, my download was actually an upgrade to Office Pro, which is a more complete product. So I'm not complaining.

Service
Value
Quality
Thumbnail of user jb2130
Canada
1 review
0 helpful votes
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June 9th, 2022

I ordered a mac product and they incorrectly sent me a windows product and they refuse to refund my purchase or send me what I ordered. Under no circumstances use this compamy. I am pondering further legal action against them

Service
Returns
Thumbnail of user mikeh262
Canada
1 review
0 helpful votes
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August 19th, 2016

Had some issue installing Office 2016 i purchased from them. Only to found out it was because my PC has older versions of Office. Good thing the chat support helped me install it. Great support!

Thumbnail of user jamesh457
Philippines
2 reviews
0 helpful votes
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July 2nd, 2017

Purchased my Outlook 2010 but was sent a free upgrade to Outlook 2016! It was installed and activated pretty easily. Thanks guys! Definitely coming back!

Thumbnail of user michaelk178
Virginia
1 review
0 helpful votes
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August 6th, 2016

Came across with this website and i was surprised about their price deals. Purchased Windows 10 and got the product key right away. Installed the product without any issues..

Service
Value
Returns
Quality
Thumbnail of user deweyo
Canada
1 review
0 helpful votes
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August 19th, 2016

I bought Office 2010 and had issue with activation, good thing the representative told me that Activation by phone is required by Microsoft. She did it for me. Product is 100% working!

Thumbnail of user denisew98
VE
11 reviews
1 helpful vote
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October 10th, 2017

I can't load my project so I ask for help. They gave me a Microsoft website to download the software. Just a minor password reset now my software is loaded and working.

Thumbnail of user camillew11
Canada
1 review
0 helpful votes
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August 25th, 2016

I purchased windows 10 pro and got it in my email in 20 minutes. The tech support helped me create a bootable USB drive so I can install it. Very helpful. Keep it up folks!

Thumbnail of user robertg334
Arkansas
4 reviews
1 helpful vote
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December 3rd, 2017

My key is invalid, I called and ask for help. After 2 phone calls they immediately replace my software key. They have the most effective support and very helpful too.

Thumbnail of user cindyw85
Canada
1 review
1 helpful vote
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January 19th, 2017

I placed an online order for Microsoft Office 2016 Home and Business for Windows on January 4th at 8:25 p.m. (EST). I was paying an IT person at my home per hour for this installation and other work. By 9:30 p.m., there was still no product key e-mailed to me. I started a online Chat with their company - the response was that "they are testing the keys to make sure the keys will work when they send it to me". They said they needed another 10-20 minutes. This didn't sound legitimate (besides the fact that we weren't going to wait any longer), and we told them to cancel the order and refund the money onto the credit card. By 9:50 p.m. in the chat, she said they will cancel the order, and the refund will be processed within 24 hours and will be reflected on my account within 48-72 hours. At 11:31 p.m., the sales department e-mails the product key. I immediately respond by email and say that the order was cancelled and the amount is to be refunded to my card. I indicated I already purchased the product from someone else (and received the product key instantly). I e-mailed again January 17th as there was still no credit on my credit card - and didn't receive a response to the e-mail. I phoned the number they have on their website and it is not in service *******657. I am in the process now of making a dispute resolution with visa disputing the charge (I had copied and printed off the Chat I had with their company and kept my emails).

Thumbnail of user luisal5
Canada
1 review
0 helpful votes
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July 5th, 2017

Everyone I have spoken to were very nice and patient. I'm not great with computers so I had to talk to someone every time I needed it. They were very helpful.

Thumbnail of user jamesb578
California
11 reviews
1 helpful vote
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August 30th, 2017

I'm hesitant in downloading the software and I ask for refund. They offer immediate remote and handle the software for me. Finally they take control and all my software and app are still there.

Thumbnail of user maryg163
GB
1 review
0 helpful votes
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June 21st, 2016

This was my first order online. I badly needed office excel for my studies and found this site. I order office 2010. They install it for me. Thank you

Thumbnail of user chadj20
California
1 review
6 helpful votes
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January 15th, 2018

They are scammers. Entered my key and it doesn't work, and they won't take my calls. I will have to report them unfortunately, and take them to court.

Thumbnail of user allanp21
Canada
1 review
0 helpful votes
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August 3rd, 2017

I was looking to upgrade my Windows 7 to 10 and I'm glad I stumbled upon it here as the software is not only cheaper, it is still the same genuine software that you will get for more anywhere else.

Thumbnail of user johnw525
Canada
1 review
0 helpful votes
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August 4th, 2016

Needed Windows Pro 10 urgently. Found it on here. Good price. Took the plunge and everything was excellent. No issues at all. Downloaded fast. Easy to manage. Will do business again.

Service
Value
Returns
Quality
Thumbnail of user johnc827
Canada
1 review
0 helpful votes
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September 20th, 2017

Well the title of my subject says it all. I downloaded MS project and used the product key. I received the message software key not valid

Softwarekey please make it right.

Thumbnail of user lawrencej10
Canada
1 review
0 helpful votes
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August 10th, 2016

I need microsoft office 2016 for my literature class and came accross with this website. Purchased the product and got the product withing 10 minutes!

Service
Value
Returns
Quality
Thumbnail of user alexs427
Indonesia
4 reviews
0 helpful votes
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May 12th, 2017

Purchased office 2016 home and student, got the product right away and installed it without any problem. This is a recommended site online! Thanks!

Thumbnail of user hannahb51
California
2 reviews
8 helpful votes
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August 6th, 2016

I purchased an office for mac download and they did not send me a key. I am disputing this charge with my credit card company.

Thumbnail of user davep102
Netherlands
1 review
0 helpful votes
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December 20th, 2016

Have downloaded my Windows 10 in a USB for clean install and they guided me how to do it. They are so great!

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About the business

SoftwareKeep Canada provides Microsoft software at the cheapest price - complete with 24/7 technical support and advice. We provide you the software you need at the lowest prices, guaranteed!

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