• SoftwareKeep

SoftwareKeep

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Overview

SoftwareKeep has a rating of 4.3 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SoftwareKeep most frequently mention customer service, microsoft office, and tech support. SoftwareKeep ranks 21st among Software sites.

  • Service
    20
  • Value
    20
  • Returns
    16
  • Quality
    20
4
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How would you rate SoftwareKeep?
Top Positive Review

“I have one of the best experiences!”

Jack M.
12/2/17

Personally, I have one of the best experiences buying online from SoftwareKeep. Very responsive and helps you make the right decisions in buying your needed software. I was honestly worried at first since I did not know much about them, but one chat session with Don changed all that.

Top Critical Review

“Sent useless used activation code”

Mark H.
10/8/21

Purchased Lifetime access to MS Office. Activation code they sent was rejected by MS as "already in use". SoftwareKeep techs could not remedy problem after two days trying. I got tired of sending them screenshots of MS error messages so cancelled the transaction after losing most of two days time drafting an important contract. They refused to send another activation code saying I had not provided enough screenshots. So I asked for my money back and a screenshot of the merchant transaction proving they did so. To date they refuse to do either. Taking your chances with these folks.

Reviews (173)

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customer service (21)
Thumbnail of user gracew34
Singapore
1 review
0 helpful votes
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March 24th, 2017

They exceeded my expectation. The software came in minutes also the download is fast. We never had any problem with 3 computers.

Thumbnail of user michaelb517
Kansas
3 reviews
0 helpful votes
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May 8th, 2017

Lady on the phone fixed the pop-up error which was so annoying. Thank God it's all good now. Everything is working perfectly.

Thumbnail of user jaysonb32
Maryland
3 reviews
0 helpful votes
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October 3rd, 2017

The promo code does not work but when chat with support they give me a working code. Thank you for great service

Thumbnail of user cindyc179
Colorado
1 review
2 helpful votes
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March 24th, 2018

They have the safest software download. I ordered 3 Office for my new computers and it was delivered instantly to my inbox.

Thumbnail of user denisew98
California
11 reviews
1 helpful vote
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October 10th, 2017

The office really works great. It was my first purchase for Office and we'll more softwares to buy. Software genuine keys

Thumbnail of user charlenes25
Virginia
1 review
0 helpful votes
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December 4th, 2016

Thank you for providing my computer a new OS! It was an easy instructions and activation was seamless! Great Job softwarekeep!

Thumbnail of user katrinab21
Netherlands
1 review
0 helpful votes
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January 12th, 2017

Thank you so much, my computer has microsoft office 2016 professional plus now and i love it! God bless you!

Thumbnail of user candyy
Philippines
5 reviews
3 helpful votes
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June 23rd, 2017

Digital download but Need to wait for the software It was delivered into my email with key and download link.

Thumbnail of user bryand112
Philippines
1 review
3 helpful votes
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April 11th, 2019

I made an order for office home student mac 2019 and got a free upgrade to a higher edition! Terrific!

Thumbnail of user calebt14
DO
1 review
0 helpful votes
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August 5th, 2017

I made a mistake purchasing a product but they help me fix it immediately. Thank you so much. I will recommend this website to all of my friends..

Thumbnail of user klementp
Philippines
1 review
0 helpful votes
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June 19th, 2017

They are very polite and helped me out thru the process there patient was enormous,,
It was a pleasant experience with them keep up the good work

Thumbnail of user johnr416
Germany
1 review
0 helpful votes
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December 29th, 2016

Awesome! Very fast delivery and they will help you to install the software that you ordered from their website!

Thumbnail of user paulh249
Netherlands
1 review
0 helpful votes
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January 12th, 2017

Thank you so much for sending the product key of my MS office, it's working fine and working awesome.

Thumbnail of user charlottes44
Netherlands
1 review
0 helpful votes
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January 12th, 2017

This website is highly recommended for students like me, they have the cheapest price in the market, thank you

Thumbnail of user andyb102
Kansas
2 reviews
0 helpful votes
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May 12th, 2017

The gentleman I spoke to was very nice. Very friendly and helpful. They installed Office for me efficiently. Thanks!

Thumbnail of user chrish2538
Ohio
3 reviews
0 helpful votes
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January 5th, 2022

James helped me to install my new Microsoft Office 2022. He was so patient and helpful, and friendly. So, thanks Software Keep company for your help!

Service
Value
Returns
Quality
Thumbnail of user ashleyp97
Netherlands
3 reviews
0 helpful votes
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March 19th, 2017

They helped me install the app without any issues. Technical support staff were experts. Thanks for the help.

Tip for consumers:
Order 100009958

Service
Value
Quality
Thumbnail of user dianes180
Philippines
2 reviews
0 helpful votes
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June 13th, 2017

Excellent service from beginning to end. The price was so unbeatable. I will buy from here again. Thanks.

Thumbnail of user deborak2
VE
1 review
0 helpful votes
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August 14th, 2017

I called and spoke someone from Philippines. I'm amazed how professional they are and solved my software problem.

Thumbnail of user jamese99
Poland
1 review
1 helpful vote
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January 12th, 2017

Hi, this is Mr. Evans and i would like to thank Paul, who helped me on how to activate my microsoft office 2013. Thank you

Thumbnail of user rosaw8
France
1 review
0 helpful votes
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January 12th, 2017

This is Mrs. Wright, I would like to thank you guys for helping me to install Microsoft windows 7 home premium that i bought yesterday.

Thumbnail of user samc148
New Jersey
2 reviews
0 helpful votes
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August 8th, 2017

Software really works. I can't get to install so I called and ask for help. In a matter of minutes it was installed and activated.

Thumbnail of user jackm228
Australia
2 reviews
1 helpful vote
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December 24th, 2017

I needed a legal copy of Windows 7 and I got what I was looking for! Awesome holiday deals. Will definitely share with my friends!

Thumbnail of user marvyw
Tennessee
6 reviews
1 helpful vote
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August 23rd, 2017

Highly skilled and really helpful. They navigate my computer without any issues. I really recommend to all

Thumbnail of user donb104
Singapore
1 review
0 helpful votes
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January 12th, 2017

No need for me to hire a technician and pay because this website has a 24/7 support and guess what? It's free! Thanks guys!

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About the business

SoftwareKeep USA provides Microsoft software at the cheapest price - complete with 24/7 technical support and advice. We provide you the software you need at the lowest prices, guaranteed!

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