• SoftwareKeep

SoftwareKeep

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Overview

SoftwareKeep has a rating of 4.3 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SoftwareKeep most frequently mention customer service, microsoft office, and tech support. SoftwareKeep ranks 21st among Software sites.

  • Service
    20
  • Value
    20
  • Returns
    16
  • Quality
    20
4
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How would you rate SoftwareKeep?
Top Positive Review

“I have one of the best experiences!”

Jack M.
12/2/17

Personally, I have one of the best experiences buying online from SoftwareKeep. Very responsive and helps you make the right decisions in buying your needed software. I was honestly worried at first since I did not know much about them, but one chat session with Don changed all that.

Top Critical Review

“Sent useless used activation code”

Mark H.
10/8/21

Purchased Lifetime access to MS Office. Activation code they sent was rejected by MS as "already in use". SoftwareKeep techs could not remedy problem after two days trying. I got tired of sending them screenshots of MS error messages so cancelled the transaction after losing most of two days time drafting an important contract. They refused to send another activation code saying I had not provided enough screenshots. So I asked for my money back and a screenshot of the merchant transaction proving they did so. To date they refuse to do either. Taking your chances with these folks.

Reviews (173)

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Reviews that mention popular keywords

customer service (21)
Thumbnail of user albertm78
Australia
1 review
0 helpful votes
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January 3rd, 2017

I order and got my software in minutes. The digital download is definitely true and Product key works good. I recommend this to all

Thumbnail of user janets171
Florida
1 review
0 helpful votes
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March 24th, 2018

I am having issues with the installation, their customer service is really great and helped me with my dilemna.

Thumbnail of user jamesm622
South Dakota
1 review
0 helpful votes
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April 9th, 2017

I was happy with my new software. It was instant download and keys are sent directly to my email. I'll surely buy more.

Thumbnail of user conradk8
New Jersey
6 reviews
1 helpful vote
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August 23rd, 2017

I just waited 15 minutes and finally received my software. The finest support we ever experience as call support provided all the instructions.

Thumbnail of user shayc4
Sweden
3 reviews
0 helpful votes
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March 15th, 2017

Tech support helped me install the software I bought. I am not that great with computers and they helped me understand it like ABC. Thanks guys! :)

Thumbnail of user karld14
Canada
1 review
0 helpful votes
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December 29th, 2016

This is the website for a student like me, They sell Microsoft Products in a very cheap price, thank you so much

Thumbnail of user sharonk79
Philippines
1 review
0 helpful votes
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March 14th, 2017

I receive my software in minutes and called to install the Office software. A gentleman was very helpful and assisted me remotely.

Thumbnail of user leonorap1
Philippines
10 reviews
1 helpful vote
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June 2nd, 2017

I bought Office 2013 student version but I was surprised to get a free upgrade worth almost a hundred dollars more! Sweet!

Service
Value
Returns
Quality
Thumbnail of user janicel46
Philippines
3 reviews
2 helpful votes
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October 28th, 2017

I am completely satisfied with this company and the representatives that assisted me and would highly recommend them to friends and family

Thumbnail of user jays491
Philippines
5 reviews
2 helpful votes
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December 26th, 2017

Got the best deal for the perfect software. Downloaded, Installed and Activated smoothly. Will definitely share it to my friends and families.

Thumbnail of user noemip5
Massachusetts
1 review
0 helpful votes
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July 3rd, 2017

I made a mistake ordering a product, and Don helped me fix the situation immediately... Very understanding. Thank you very much... A+++.

Thumbnail of user jasona106
Germany
1 review
0 helpful votes
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January 12th, 2017

Thank you for sending my office 2016 :) , I will recommend your website to my friends because I already tested your site and it's legit :)

Thumbnail of user juliusc19
Texas
1 review
0 helpful votes
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January 12th, 2017

Thankyou for calling me even if it's holiday to help me with my Microsoft Windows 10 installation, it's working fine now and it's all good

Thumbnail of user cynthiab99
Illinois
1 review
0 helpful votes
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June 17th, 2017

Got activation issue but they seem to know the resolution for it. It was resolved on phone activation pretty quickly thus the 4 star rating.

Thumbnail of user joshg60
France
3 reviews
0 helpful votes
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March 27th, 2017

The prices were very cheap and the delivery was swift. Download as easy as ABC. Installed it quickly. Thumbs up!

Thumbnail of user morrisa12
Texas
1 review
1 helpful vote
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October 31st, 2017

I paid using my credit card and receive the software in my email inbox. We installed and there's no problem.

Thumbnail of user charlesh161
Florida
1 review
0 helpful votes
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July 10th, 2017

Spoke with Don from chat support, he was great! I did not have to move a finger. He did it all. Thank you, Don!

Thumbnail of user emmaf50
Colorado
2 reviews
1 helpful vote
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November 8th, 2017

The software keeps on asking for activation so I contacted support they manage to fix the software using repair.

Thumbnail of user janew117
Morocco
3 reviews
0 helpful votes
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October 31st, 2017

Excellent deals! I'm glad I made the right choice in buying the software here! Genuine and excellent customer service!

Thumbnail of user latoyaj17
GB
4 reviews
1 helpful vote
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March 2nd, 2018

I got my software working through the help of online support. Thank you for helping me install my software.

Thumbnail of user altheas1
Singapore
1 review
0 helpful votes
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December 29th, 2016

Thank you so much, In just a few minutes, I already received my product in email. You have a happy new year guys!

Thumbnail of user jonn310
Philippines
1 review
0 helpful votes
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September 16th, 2017

Was looking for the best price and thought this was not legit. Purchase and download were smooth. Flawless!

Thumbnail of user laqueishaw
Texas
3 reviews
0 helpful votes
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April 11th, 2017

I spoke with a kind lady over the phone. She helped me with the installation and helped me understand the process on how to go about things. Thanks!

Service
Value
Quality
Thumbnail of user jamesb578
California
11 reviews
1 helpful vote
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August 30th, 2017

I had Office 2007 office installed so I ask if I can upgrade to Office 2013. They answered all my chat and finally order my software instantly.

Thumbnail of user barbaraw126
California
1 review
0 helpful votes
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March 5th, 2017

They install the software via remote. The service is awesome and people are nice and highly knowledgeable.

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About the business

SoftwareKeep USA provides Microsoft software at the cheapest price - complete with 24/7 technical support and advice. We provide you the software you need at the lowest prices, guaranteed!

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