• SoftwareKeep

SoftwareKeep

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Overview

SoftwareKeep has a rating of 4.3 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SoftwareKeep most frequently mention customer service, microsoft office, and tech support. SoftwareKeep ranks 21st among Software sites.

  • Service
    20
  • Value
    20
  • Returns
    16
  • Quality
    20
4
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How would you rate SoftwareKeep?
Top Positive Review

“I have one of the best experiences!”

Jack M.
12/2/17

Personally, I have one of the best experiences buying online from SoftwareKeep. Very responsive and helps you make the right decisions in buying your needed software. I was honestly worried at first since I did not know much about them, but one chat session with Don changed all that.

Top Critical Review

“Sent useless used activation code”

Mark H.
10/8/21

Purchased Lifetime access to MS Office. Activation code they sent was rejected by MS as "already in use". SoftwareKeep techs could not remedy problem after two days trying. I got tired of sending them screenshots of MS error messages so cancelled the transaction after losing most of two days time drafting an important contract. They refused to send another activation code saying I had not provided enough screenshots. So I asked for my money back and a screenshot of the merchant transaction proving they did so. To date they refuse to do either. Taking your chances with these folks.

Reviews (173)

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customer service (21)
Thumbnail of user monical58
Philippines
2 reviews
0 helpful votes
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May 12th, 2017

Joy helped me figure out what's wrong with my email account. She guided me through it and installed it for me. Thank you, JOY!

Thumbnail of user rayb226
Philippines
1 review
3 helpful votes
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April 11th, 2019

This was a pleasant transaction and very amazing support. Patrick did a first rate job. His support was first class - many thanks!

Thumbnail of user ruthz13
Iowa
11 reviews
0 helpful votes
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August 31st, 2017

I receive the full detailed instruction on how to install the software. I follow the steps and now software is activated and working perfect.

Thumbnail of user michaelr325
Arizona
1 review
0 helpful votes
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May 5th, 2017

Installation instructions were confusing. But got connected to support easily and got through installation quickly.

Thumbnail of user davidc467
Singapore
1 review
1 helpful vote
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January 12th, 2017

This software is awesome! For a very low price, you will get a genuine copy of microsoft office! This is awesome!

Thumbnail of user rhondar23
California
1 review
0 helpful votes
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March 5th, 2017

I ordered Office for my new computer. I called and tech guy remove my office 365 and installed my new software. It all worked.

Thumbnail of user amyb164
California
1 review
0 helpful votes
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March 5th, 2017

They sent my software via email on time. We finally installed our Windows 7 and its easy install. Product key works.

Thumbnail of user andyb100
Mauritius
1 review
0 helpful votes
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March 5th, 2017

Software arrive on time and download is secure. Most of all the product works. I'll definitely buy more.

Thumbnail of user ronniet13
South Africa
1 review
0 helpful votes
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January 27th, 2017

No hassles price beat done - love it. Good people and will order more in future. Definitely would recommend

Thumbnail of user richardg188
Netherlands
1 review
0 helpful votes
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January 12th, 2017

Kudos! Softwarekeep.com is a legit website, just ordered Windows 10 and got it in less than 5 minutes.

Thumbnail of user amandar115
California
2 reviews
0 helpful votes
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May 25th, 2017

I purchased Office from here and it was the cheapest. Very quick to install. No need of any assistance.

Thumbnail of user elir31
GB
1 review
0 helpful votes
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May 10th, 2017

Used them for the first time and was not disappointed. Quick, efficient service, highly recommended!

Thumbnail of user rexm30
Philippines
3 reviews
0 helpful votes
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June 13th, 2017

Great product and services. I well definitely recommend your company to my friends.

Thanks for you!

Thumbnail of user williamw181
California
2 reviews
0 helpful votes
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June 12th, 2017

The Office 2013 Professional Plus is a complete package. Their activation code works, with no issues. People from support are awesome.

Thumbnail of user lindah270
Philippines
1 review
0 helpful votes
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May 1st, 2017

All software were delivered through email and I got it instantly. We'll order more in the future for our business expansion.

Thumbnail of user robertg334
Mexico
4 reviews
1 helpful vote
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December 1st, 2017

After order the instruction is very clear. Just need to create Microsoft account and its all downloaded.

Thumbnail of user samanthar81
GB
1 review
0 helpful votes
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November 25th, 2017

Easy to check out, quick turnaround and excellent service! What else can you ask for? Just awesome! Definitely worth recommending!

Service
Value
Returns
Quality
Thumbnail of user karln24
Arizona
1 review
3 helpful votes
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August 14th, 2019

Kim was very helpful and knew what had to be done. I am thankful for the help. Good job softwarekeep team

Thumbnail of user sylvesterb15
New Jersey
1 review
1 helpful vote
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September 5th, 2016

When I've encountered a problem with your software... tech support are always there to answer all my queries... kudos

Thumbnail of user marys4617
Florida
1 review
0 helpful votes
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April 28th, 2022

Customer service agents were rude and snippy. I needed help and they made me feel stupid and like I was a bother. I don't recommend them.

Service
Value
Returns
Quality
Thumbnail of user robertj229
Alabama
1 review
0 helpful votes
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June 13th, 2017

Unlike other companeis, the customer service team is exceptional. Product are cheap plus I got my order fast!

Thumbnail of user stefanm67
Czechia
1 review
8 helpful votes
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December 19th, 2018

Do not buy licenses from this e-shop, they are selling illegal MSDN licenses. MSDN licenses can be used only for testing purposes.

Thumbnail of user johna854
Canada
2 reviews
0 helpful votes
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October 20th, 2016

I suggested this website to my client and they are happy with softwarekeep product and services.

Thumbnail of user kirstenm15
Virginia
2 reviews
2 helpful votes
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October 20th, 2016

They have the cheapest and genuine Microsoft products! It was a fast download! Keep it up!

Thumbnail of user berthag8
California
1 review
1 helpful vote
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October 28th, 2016

I am very satisfied with what i purchased for you. Installed and activated without problems.

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About the business

SoftwareKeep USA provides Microsoft software at the cheapest price - complete with 24/7 technical support and advice. We provide you the software you need at the lowest prices, guaranteed!

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