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How would you rate SoundCloud?
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California
1 review
2 helpful votes
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They make you pay to have high quality music streaming. When you upload music on there, it completely ruins the audio, and they have no clue how to make a working copyright system. Every time I request for monetization on songs that I rightfully own, they get taken down until I email SoundCloud showing proof that I own the music. The only reason I would recommend this website is because it can be good for artists that are starting out. Other than that this platform sucks

Date of experience: April 16, 2021
Joe H.
Canada
1 review
4 helpful votes
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Avoid! Avoid! Avoid! They won't let you cancel your plan! I've spent hours trying to cancel and they make it impossible to do. Don't even think about signing up with Soundcloud. They are going to f you over too!

Date of experience: October 23, 2018
California
75 reviews
472 helpful votes
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Very cool site for "moving" music across the web. Soundcloud lets you upload, send, share, and download music. Although geared towards aspiring artists hoping to share their music, the site makes it very easy for casual users to receive tunes from their friends, browse or play hosted files, and download the ones they want. The embedded player is simple, slick, and customizable. There is also no limit to the file size you want to upload to the cloud! Definitely worth checking out -- a much neater, music-focused alternative to rapidshare or dropbox.

Date of experience: August 23, 2010
Mississippi
1 review
1 helpful vote
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No videos or varied kinds of real music. The selections were either monotoned, slow & boring or really aggravating, screechy noise that really got on my nerves, especially what they picked especially for me! I never even heard of most of the "supposed" artists.

Date of experience: November 3, 2019
Germany
4 reviews
4 helpful votes
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The wonderful program
August 18, 2017

This is the best program was advice by my friend. I spent a whole night listening EDM and 2 hours progressive music. I really like the assortment of music. I have created my new playlist that adds my favorite kinds of music. A source of a new club music for me.

Date of experience: August 17, 2017
India
8 reviews
129 helpful votes
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Awesome!
February 25, 2016

My experience with the online music streaming web service Soundcloud.com has been very good and enjoy listening on it.Soundcloud.com is one the best music streaming services in the world as it has music from all the world all the major artists in music industry.

Date of experience: February 24, 2016
GB
2 reviews
0 helpful votes
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Up there with the best
February 7, 2017

SoundCloud GO is right up there with the best music apps.

There a few minor improvements; better layout for albums and playlists and scroll wheels.

With these minor improvements it would easily be in the top 3 music apps!

Date of experience: February 7, 2017
Idaho
1 review
1 helpful vote
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Previews
October 8, 2019

You have made a lot of your tracks only available with SoundCloud go. I've had this app for about 2yrs now. I've been building up my playlists. I'm not, not at all, happy about how much of these songs have become unavailable. All my tracks started as free, now approximately 90% of my tracks require SoundCloud go. This is ridiculous. I'm very unhappy with your app at the moment and I'm tempted to uninstall. Please take these tracks off SoundCloud go, perhaps I'll change my mind. I hope I've been clear enough.

Date of experience: October 8, 2019
New Jersey
1 review
3 helpful votes
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Feeling Scammed
August 12, 2016

I've always been an avid soundcloud fan and never had any problems. However, I decided to try the free trial of Go and am very disappointed. I didn't really feel it was worth the money, so I went to cancel my subscription before the 30 days were over. However, when I went to the manage subscriptions page, there was NO way to edit my account to disable go. I looked for so long for a way to contact soundcloud, however there was only an international phone number and FAQs. I took me two days just to hunt down the customer service email. After emailing, I was responded to with automatic reply telling me to refer back to the FAQ page. Great. Then, when finally contacting a human being, I was told I was not going to be refunded for ONE day over of soundcloud Go even though I had been trying to cancel since before the deadline. Definitely not using soundcloud anymore. WOULD NOT RECOMMEND

Date of experience: August 12, 2016
South Africa
1 review
3 helpful votes
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SOUNDCLOUD
February 11, 2021

****FRAUD SERVICE OF NOTE**** I have been trying get access to my account and ut wont let me. Even if I use my HTTP link as it suggests. No support service, just a watered down version of advise and robotics used to fool the unsuspecting customer. They have been debiting my account for months and I cant even cancel my subscription as they wont allow me access to my account. I am so disgusted as an artist at these scammers. I don't even get a statement of purchase for all the debits that they have been doing!

Date of experience: February 11, 2021
New York
1 review
0 helpful votes
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Ridiculous
April 11, 2023

How is possible to ban and stop my upload when I own my music, my right and I have to prove that I'm real me. Ridiculous ridiculous ridiculous ridiculous

Date of experience: April 11, 2023
Pennsylvania
1 review
1 helpful vote
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Fraudulent do not recommend God get those devil's at sound cloud devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil devil mother$#*!ing $#*!es

Date of experience: November 20, 2017
Colorado
1 review
3 helpful votes
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I HATE soundcloud
April 18, 2017

Soundcloud not only lets you post only 4 hours worth of music, but it wiped ALL, and i am not joking, but all my music and if you go pro it only gives you 6 hours. Why cant it just be unlimited do you can get your music out there? All i want to do is make music and make something good. I spent a whole nights giving credit to my mixes, that are 2 hours long to all the artists and to find it all gone, and my album. I say $#*! SOUNDCLOUD. Stay Away!

Date of experience: April 18, 2017
New Jersey
1 review
4 helpful votes
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I USED to love it.
May 16, 2018

I used to like soundcloud but the fact that they added ADS is so ridiculous. It was free so all these years then all of a sudden we just HAD to get ads. I'm not paying to listen to remixes and remakes to songs Im just fricken not lol you already have the up to date songs on a 30 second time limit soooo I have to pay to listen to full songs AND not have ads? Get out of here. I will pay for something better like Spotify. Seriously.

Date of experience: May 16, 2018
Texas
2 reviews
2 helpful votes
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Great, but...
September 18, 2017

The site itself is great, and I love discovering new artists on it, but the problem is with the app. It's slow, laggy, and force-stops most of the time. I uninstalled it, because of this problem, and the mobile site is no better.

Date of experience: September 18, 2017
GB
1 review
1 helpful vote
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This app is the worst app out there. Its worse than the sound of lambs being slaughtered. I am disgusted by the fact they do not give refunds to the poor helpless people who just wanted the 3 months for £1. Because there are no refunds and i wasnt able to cancel my subscription in time it has taken the money out my account which i dont even think I have so I will now go into overdraft and then have to pay a fine and also because of this i am not going to be able to eat tonight or for the next few days becuase i now have no money. So congratulations soundcloud you bunch of gadgy arseholes with ur fingers so high up ur own ares you couldny give two $#*!es about how the other half may live. I hope you spend my £10 on something nice to decorate coffin with as maybe u wont make it throught the night with the rage that i am in. Good day. P. s ur da sells avon x

Date of experience: July 31, 2017
GB
1 review
6 helpful votes
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I think the new app compatible with the iPhone in particular is ABSOLUTELY ridiculous. I for one would like to know how you reached the conclusion that RESTRICTING our usage was somewhat good for business.
It has dawned on me that perhaps you all have forgotten that the sole purpose off the app is for one to showcase their music and to understand the levels to which the song has been liked/disliked by those who have played it.
I cannot even see who has followed me another LIMITATION now making it harder for me to explore other users, I cannot make a comment even whilst knowing that the vast majority of those who put things up WANT/RESPECT/APPRECIATE written feedback on tracks.
You can no longer see when the song was posted by the artist which is surely crucial if your a dj... how do you know if something is new or old?
I desperately need some light shed on this situation.
Worst idea ever

Date of experience: August 5, 2014
Canada
1 review
1 helpful vote
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Go+
September 12, 2019

The newest update with SoundCloud is absolutely garbage half of my songs in my playlist is now only previews and I'm not gonna pay 15.99 a month for music

Date of experience: September 12, 2019
Malta
3 reviews
0 helpful votes
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Music stays with you
January 12, 2017

A great service to take your favorite music with you wherever you go. Been their "client" for 2 years already and I think will never stop. I recommend!

Date of experience: January 12, 2017
South Africa
1 review
1 helpful vote
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Soundcloud is by far the worst customer support I have ever experienced. Not to mention the horrible spam infested site. And they steal from musicians because muso's allow it. So sad.

I don't even know where to begin. The review will be too long. So I'll focus on the following:

Their reply takes about a month to two months if they do. When they do, they seem very kind and helpful. Then, you never hear from them again. I have emailed them 7 times in a row. This took about a year in total. I never, not once got any help from them. You can't say I didn't try.

First they billed me without my permission. And now I can't log into my accounts. After many months of trying I decided to leave the site and asked them to delete me from the site. But no one ever replies after the first reply. That is such a 'f*ck you' to your customers. It's unbelievable.

They are the worst experience I've ever had with any company. I hate you Soundcloud, and your so called support is dragging you down and I hope you all drown together. Going bankrupt the for second time, and this time no one will bail you out. Your end is nigh. I heed you!

Musicians, wake up and stop selling yourselves to these daemons. Have some self respect. Soundcloud and these streaming giants are just using you and stealing your souls. Stand up for yourselves for goodness sake.

Date of experience: February 1, 2022

Overview

SoundCloud has a rating of 1.8 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SoundCloud most frequently mention customer service and free trial. SoundCloud ranks 125th among Music Promotion sites.

service
25
value
24
shipping
6
returns
11
quality
24