SoundCloud has a rating of 2.0 stars from 147 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SoundCloud most frequently mention customer service, and free trial problems. SoundCloud ranks 138th among Music Promotion sites.
I have limited experience with SoundCloud but so far I love it. Someone sent me a link to a playlist of work music. I've listened to it at least 20 times now. Usually there are no connectivity issues and the service works well. I'm looking to exploring what else is possible.
In deleting a second account, my main account was also deleted. So all my tracks (yes, I can reupload them) and all comments, plays etc. all gone. More importantly, all recent links sent to media companies, song opportunities etc. will no longer work. Tried every way to urgently contact support, no joy. The chat window has remained open on a previous ticket (which hasn't been answered) so I can't start a new ticket. Have tried but no response. Tried Instagram, no response. This cancellation also cancelled Next Pro but an email acknowledged that it still had months to run and had a reactivate button. The reactivate button did not work, so at this time I have a new account using the previous title, linked to the same email, but none of the previous content and no Next Pro. Yes, I'm pi**ed off!
A great service to take your favorite music with you wherever you go. Been their "client" for 2 years already and I think will never stop. I recommend!
Soundcloud is by far the worst customer support I have ever experienced. Not to mention the horrible spam infested site. And they steal from musicians because muso's allow it. So sad.
I don't even know where to begin. The review will be too long. So I'll focus on the following:
Their reply takes about a month to two months if they do. When they do, they seem very kind and helpful. Then, you never hear from them again. I have emailed them 7 times in a row. This took about a year in total. I never, not once got any help from them. You can't say I didn't try.
First they billed me without my permission. And now I can't log into my accounts. After many months of trying I decided to leave the site and asked them to delete me from the site. But no one ever replies after the first reply. That is such a 'f*ck you' to your customers. It's unbelievable.
They are the worst experience I've ever had with any company. I hate you Soundcloud, and your so called support is dragging you down and I hope you all drown together. Going bankrupt the for second time, and this time no one will bail you out. Your end is nigh. I heed you!
Musicians, wake up and stop selling yourselves to these daemons. Have some self respect. Soundcloud and these streaming giants are just using you and stealing your souls. Stand up for yourselves for goodness sake.
Tip for consumers:
Don't use it. Don't give them your time and money. Also know that by using the site you are supporting a company and a culture that exploits and steals from artists. It's up to you.
I paid for a Pro subscription as well as a "Repost by SoundCloud" subscription (The latter is supposed to be included with the former per their advertisement). Even after "double paying", options that were advertised to me are not available. Customer Support is non-responsive. Even worse, once I used their service to "monetize" my tracks, they stopped circulating my tracks. My play count stopped incrementing they day I began "monetizing".
It pains me to say this, but I do feel scammed with no recourse.
This $#*! doesn't even let me to sigh in or something and shows $#*!in $#*! to me $#*! $#*! u got to be kidding me at least let me create a new account u mother$#*!ers but lol it's says u have an account $#*! u soundcloud $#*!
It begins when you realize that there is no "Delete file" in a song list. You cannot delete songs - unless it's so well hidden, that it's just a stupid. That's enough for me to call this BS.
This app is so trash so many unnecessary ads about stuff no one cares about. Soon to get another music app so tired of "soundcloud". Real $#*! if you ask me. P. S NOONE IS PAYING 15.99 PER MONTH FOR "GO+" SOUNDCLOUD YOU'RE $#*! HOPE EVERYONE READS THIS.
I'm going to call my credit card company and put a stop payment on this agreement, I am not very happy right now.
I just paid for a pro plan and it says I am out of minutes, Really? WTF.
$49.00 and I have no soundcloud service.
PS, I gave it about 30 mins before I tried to upload, and it still says I am out of minutes. If they resolve this I will repost. Any place I can post this soundcloud review I will.
Absolutely the most BRILLIANT and ENJOYABLE Podcast is Media Roots with Abby Martin and her brother, Robbie. They are true journalists, who defy the corporate and self censoring of so called "journalists". Abby and Robbie are on the level of Noam Chomsky for their combined ability to deconstruct with alacrity "the manufactured consent" to violence that we are trapped in and they are funny as hell.
As a musician I am grateful to SoundCloud for what they do for us and for me personally. This is great project. I think that all musicians community should support SoundCLoud with their reviews!
No feedback from support for queries.
Generally, a pile of dung.
Wouldn't recommend to anyone, and the fake glowing reviews (Like Diana M (2/14/20) on here are not to be believed - it's just bull.
Sound clouds an outstanding platform for music, it's gives everyday normal people the chance to show others in the world theirs fine music and release their set of skills onto the web, overall it's the easiedt app all round to use above any else, my only concern is the stream bar at the top, when you click for e. G Deep House or House & EDM. You except to refresh and see the latest and upcoming or most popular tunes, but as I find I've looked and saw that the music that's displayed on each section has been more or less the exact same for at least 3 weeks? They should be updating that more often because when users are looking around for brand new amazing beats they don't only just look up to who they follow they search these tabs hoping to find that bit more than everyone else, don't get me wrong when they look they find with ease but it needs updated at least st the end of every week, that's just a positive review in which I think would better the app in all. Ps too good of an app I love it!
Your followers, just your followers (not the whole soundcloud community) do not get a chance to hear your new music. I have set up 3 different accounts at different times with different music, its always the same. Your followers do not represent your plays not likes just listens. Strange. I predicate that unless a new buyer takes over within the next five years soundcloud will join myspace in the realm of what was with netscape in deep woulda coulda shoulda conversations. Rotate the music, stop promoting the known and famous. It may not be like that but it looks and sounds like that.
Don't like the Mobile Version - Cannot get to my "Following" list.
Also, Soundclouds allows for too much junk posted by random djs (as posted by the main dj we were following).
Messy.
I guess its a good app for those who make music so you have more chances to be niticed. But for someone wh uses it just to listen music this app is an pain in the ****. Deleted it/
These people rob you I unsubscribed months ago and they are still taken money out of my account every month and there's no way to contact these thieves never again will I use SoundCloud they suck I want my damn money you keep taken from me or I will go higher above and sue the $#*! out of you $#*!s don't subscribe do yourselves a favorite they take your money even after you unsubscribe
An endless archive of my favorite music updating daily! Here you can find any style and any music for all possible moods and situations. Completely brilliant!
Hi,
SInce 3 months that I'm a customer of sc with a pro account, I NEVER SAW A INEXISTANT SUPPORT LIKE THAT! You can wait months, they just don't answer...
It's incredible as they just want your money and don't care about the rest...
This site has been such a great community to share and listen to awesome tracks. If you haven't given it a try, what are you waiting for?!?! It's just a great service.
Very bad search system. It does not consider many ranges, reducing the number of finds. I have posted quite a large number of songs so far, and the search engine can't find many of the oldest ones.
This bull$#*! app caused a virus to freeze my phone a week ago and im still in the process of fixing it. Screw this. Im going back to pandora and spotify.
I miss the original version where it showed when the track was released.
They should listen to customer feedback. It would make their app. Be as great as it was originally.
A very good service! Its the opportunity to take your favorite music with you whenever you are! The only thing you need for that is the rather stable internet conection. I recommend!
Im a cheap bytch so i just use the free accounts. They give you somethin like 2 hours of recording time. That part sux but in the end, i made it work for me. I use the 2 hours free accounts as individual albums. So every time i create a new album, i create a new soundcloud n provide linx to it from the others. I dont get wild new listeners unless i promote the shyt out of my musick. This could be due to the nature/content of it though. Its dark, twisted, crazy punk/grunge hybrids. Definitely not for everyone. But all in all, its super easy to use, super easy to navigate, and in the couple years ive been using them, i cant say i have even one legit complaint. Sure it could be better, but i aint found anything better as of yet. Highly recommended all in all. Have a good one. Good luck to you. Cheers. <3 natalie cleotatra kobrapuke of TOXIC DELIRIUM. Dark frequencies studios. Crimson kamikaze mafia productions.
One of the top music apps out there. You take your favourite music with you whenever you go... If you dont want to search yourself - just find a few people with same taste and follow the reposts :)
- Follow over 1K artists and like the platform itself
- Customer service is non-existent
- No one to talk too
- Stream feature(most important) is broken
Tip for consumers:
Spotify - but its not as good for finding "underground" music
SoundCloud is a music and podcast streaming platform that lets you listen to millions of songs from around the world, or upload your own. Start listening now!
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