• SoundCloud

SoundCloud

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Overview

SoundCloud has a rating of 2.0 stars from 147 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SoundCloud most frequently mention customer service, and free trial problems. SoundCloud ranks 138th among Music Promotion sites.

  • Service
    23
  • Value
    22
  • Shipping
    6
  • Returns
    10
  • Quality
    22
Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
6
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How would you rate SoundCloud?
Top Positive Review

“I have limited experience with SoundCloud but so far...”

Jon S.
6/22/14

I have limited experience with SoundCloud but so far I love it. Someone sent me a link to a playlist of work music. I've listened to it at least 20 times now. Usually there are no connectivity issues and the service works well. I'm looking to exploring what else is possible.

Top Critical Review

“If I could make it No Stars, I would.”

Bob B.
8/23/24

In deleting a second account, my main account was also deleted. So all my tracks (yes, I can reupload them) and all comments, plays etc. all gone. More importantly, all recent links sent to media companies, song opportunities etc. will no longer work. Tried every way to urgently contact support, no joy. The chat window has remained open on a previous ticket (which hasn't been answered) so I can't start a new ticket. Have tried but no response. Tried Instagram, no response. This cancellation also cancelled Next Pro but an email acknowledged that it still had months to run and had a reactivate button. The reactivate button did not work, so at this time I have a new account using the previous title, linked to the same email, but none of the previous content and no Next Pro. Yes, I'm pi**ed off!

Reviews (147)

Rating

Timeframe

Other

Reviews that mention popular keywords

music (57) customer service (7) 2 hours (3)
Thumbnail of user sivak3
16 reviews
14 helpful votes
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January 22nd, 2018

Soundcloud nice streaming for playing songs in all languages and music
https://soundcloud.com/msksiva/

Thumbnail of user jenniferj88
3 reviews
1 helpful vote
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March 10th, 2016

I'm please with the sound cloud, I started listening it recently and started loving 'em. Great!

Thumbnail of user jayn176
5 reviews
0 helpful votes
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December 9th, 2016

A place where I find interesting music to spend a day with. Just brilliant :)

Thumbnail of user slickd
2 reviews
0 helpful votes
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December 22nd, 2019

They made me a promo for free and they did an interview too and all thats stuufff
I never had problem with those people
THEY ARE AWESOME

Thumbnail of user richa122
1 review
2 helpful votes
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May 6th, 2022

My title says it all.
81 DAYS.
81 DAYS!
81 DAYS!
ROBOTIC reply every time. 3,000,000 plays/streams. Not ONE CENT IN FAN BASED ROYALTIES!

Tip for consumers:
Bandcamp...Distrokid..any other than CdBaby is worth trying..

Products used:
my record company..I believe it's $89 per album

Service
Value
Thumbnail of user cletusl5
5 reviews
1 helpful vote
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February 14th, 2016

Loving them. So many new artists put their songs here.

Thumbnail of user sabinef2
2 reviews
1 helpful vote
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November 22nd, 2016

SoundCloud works good. I enjoy to listen podcast on it.

Thumbnail of user jacoba22
7 reviews
9 helpful votes
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October 6th, 2015

No way, the best one among other similar sites. It affords to find almost everything.

Thumbnail of user charlesd56
3 reviews
5 helpful votes
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May 26th, 2015

Pandora is great. But lately i started listening to SoundCloud and they are just as good

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About the business

SoundCloud is a music and podcast streaming platform that lets you listen to millions of songs from around the world, or upload your own. Start listening now!

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