• Southern Fried Chics

Southern Fried Chics

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Overview

Southern Fried Chics has a rating of 3.1 stars from 179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Southern Fried Chics most frequently mention customer service, high quality, and many compliments. Southern Fried Chics ranks 111th among Women's Clothing sites.

  • Service
    127
  • Value
    128
  • Shipping
    128
  • Returns
    64
  • Quality
    124
Positive reviews (last 12 months): 25%
Positive
1
Neutral
1
Negative
2
75
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How would you rate Southern Fried Chics?
Top Positive Review

“Beautiful party dress!”

Debbie K.
10/22/23

I recently purchased the white dress accented with silver sequins. It is very flattering on as most of the dresses are from Southern Fried Chics. Their size guide is spot on too. Which you don't have with a lot of online businesses. I highly recommend this item.

Top Critical Review

“Terrible - Stole my $$$ - Won't Respond”

NIKKI M.
6/28/24

I placed an order on May 12th 2024 - just a simple t-shirt. Not a pre-order. Almost 50 days later, I have yet to receive my order or a refund. I have reached out so many times I've lost count. They do not answer emails or phones. They delete your comments on Facebook. They won't respond in messenger or Instagram. I got bamboozled! I don't recommend shopping with them unless you want to spend money on something you will ever get. Customer service doesn't exist.

Reviews (179)

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customer service (40)
Thumbnail of user tamarat131
Alabama
1 review
6 helpful votes
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December 16th, 2020

Poor quality of clothing. Clothes run 3 sizes smaller than what you would wear. They wouldn't give me a refund, exchange, or credit! I still haven't received one of the dresses and it's been a couple weeks!

Thumbnail of user tinas1029
Florida
1 review
0 helpful votes
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March 18th, 2022

Bought the cutest ball cap. It's broken in, comfy and love the phrase on it. Only reason I'm not giving a 5 star review is because it took over a month for me to get my order. Customer service was very nice though and got the vendor moving once I inquired.

Thumbnail of user maggiea106
Wisconsin
1 review
2 helpful votes
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October 15th, 2021

Sfc sucked me in with cute clothes "plus size options" and some good bargain sales. I ordered one dress, a xxxl, it took over a week to arrive, made of extremely cheap fabric, zipper barely works and fits a size 14.
I'm top of that, their return policy is for store credit - and you pay to get it back there!
I will not be shopping SFC again.

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Value
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Thumbnail of user baileyd65
Utah
1 review
1 helpful vote
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November 22nd, 2021
Verified purchase

Poor ship time, I like all the options that SFC offers for styles and they have a lot of sales, unfortunately a lot of the photo colors are skewed and everything seems to have a very DEEP V cut. Quality isn't the best but if you get it on sale for a good price it's alright.
Customer service is AWFUL. Hard to reach, long wait times, long time for responses. They will say they will get back to you and don't or take several days when they say 24hrs. Not everything is the material you think I wish they did more close ups on the items. Also, color (looks rose gold/pink but comes in straight gold) so looks can be deceiving.

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Thumbnail of user alexr1006
Tennessee
1 review
0 helpful votes
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November 19th, 2021

This dress was a little deceiving. When I ordered I expected a white dress, but this is definitely more of an ivory. I was a little disappointed in the sizing chart as well. I am usually an XL and I would definitely say that this dress in particular runs large. I probably could have sized down to a medium. Since this was a last minute purchase I had to use it for my pictures even though it was not what I envisioned. Hope this review helps!

Products used:
Dress, earrings

Service
Value
Shipping
Quality
Thumbnail of user mistyt64
Florida
1 review
0 helpful votes
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November 27th, 2021

I had a wonderful experience from customer support, fast shipping & receiving fantastic clothes, shoes & jewelry! Items were better than described! I receive compliments every time I where an outfit from Southern Fried Chicks!

Thumbnail of user kerrik74
Oklahoma
1 review
0 helpful votes
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January 31st, 2022

Dress is beautiful!
A little disappointed there is a couple of black ink dots. Looks like from a pen. Afraid to wash it or try to get it out as it's being used as a wedding dress. So black dots will stay.
Overall the dress came quick and beautifully detailed

Service
Value
Shipping
Quality
Thumbnail of user pamelak1025
Pennsylvania
1 review
0 helpful votes
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July 9th, 2022
Verified purchase

Best customer service around! They truly appreciate their customers! Easy to use site and they always have sales! I have been following them on Facebook for years and they are always doing giveaways and interacting with their customers... it's like a big family! I uploaded a recent purchase and it shows how I got a 25% discount just from watching a Facebook live plus a $1.56 credit from my last purchase as my reward.

Tip for consumers:
Read the sizing charts and message them on Facebook if you need further assistance. they're highly responsive.

Products used:
All my items I use. Once I made a return and they issue store credit or trade for sizing. Only thing you don't get refunded for is shipping.

Service
Value
Shipping
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Thumbnail of user shelleyf97
Arizona
1 review
0 helpful votes
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December 20th, 2021

I pre-ordered the pewter glitter bomb tennis shoes and I was not disappointed! Not only did they come very quickly BUT they are super cute, super comfortable and I can not stop looking at my feet! True to size, light weight and GORGEOUS! So happy I bought these but disappointed in myself for not ordering a couple other colors! Thanks ladies!

Thumbnail of user amandaf1207
Pennsylvania
1 review
0 helpful votes
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December 24th, 2022

I have purchased everything from my wedding dress to belts to boots to hats and tons of dresses. I love this store. The footwear is amazing (mine is very sparkly) and the quality is good. I love every dress I have purchased. They give you good size charts per item and use more than one model for the clothes because we are not all a size Small. Love this female owned business and have had many orders through them. They are honest about shipping and processing and it takes a while sometimes to get your things but that is because its a smaller business and they tell you its 10-14 days just to process and pack. Will be shopping from this company for a long while :)

Tip for consumers:
Keep shipping time in mind and don't add Preorder items to something you want faster. They usually hold your order till everything on the order can be shipped at once

Products used:
Shoes, Jackets, Wedding Dresses and belts, boots, sneakers, hats, earrings, Dresses

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Value
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Thumbnail of user sarac912
Florida
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

I LOVE my glitter sneakers! They're so cute and fun! The only things I don't like is I haven't figured out how to clean them, so my white pair are turning brown and black from the dirt. The only other thing I don't like is the collar padding by where your Achilles heel touches it, is sometimes really scratchy and makes my Achilles bleed. It's almost like the stitching isn't proper or their glitter on it and it rubs up against my skin. It's not like that on all of them, but my black pair and white pair are like that and it makes my skin bleed. So I can only wear them for like an hour. It'll turn red but won't bleed yet.

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Value
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Thumbnail of user annar4541
Pennsylvania
1 review
0 helpful votes
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November 29th, 2021

First, time ordering! I received my duster in a timely matter, my duster is just so beautiful the quality is definitely worth it! I received several compliments, my siblings will start offering from you all soon. Thank you!

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Value
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Thumbnail of user danieller363
Michigan
1 review
0 helpful votes
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October 17th, 2021

The website was easy to navigate. However I would love to see an option to select my size and be able to view what is in stock with my size rather than clicking endlessly till I found something. The customer service was super friendly and helpful when I reached out after I ordered and did not receive any emails for confirmation or shipping. I ordered a very beautiful dress at an even more beautiful price! I read the sizing provided by the website and decided for myself to size up JUST in case. I could of gone with my normal size but the dress still fits beautifully and I am very happy with it. I've been eyeballing southern fried chics forever now and I couldn't be happier with my first purchase.

Tip for consumers:
You can't select your size and see all the available options you just kind of rummage through the things you like and check it out for yourself.

Products used:
A dress

Service
Value
Shipping
Quality
Thumbnail of user amandab2825
Mississippi
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

I saw a dress on their Facebook group page and I fell in love. I actually kept fighting with myself about getting it, because the price was out of my range. But after a couple of days I was like "what the heck, I'm getting it". Lol When I got their website it was very easy and they had the size I needed, they even have Shopay and that made me even more happy. So I ordered it and in about 5 days it was delivered. When I opened it, It was absolutely gorgeous. Very well made and shimmered so brightly. The dress I got is called Northern lights sequin bell sleeve dress. Thank you for a easy and excellent customer service and shopping experience.

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Value
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Thumbnail of user racheld778
Washington
1 review
4 helpful votes
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March 5th, 2021

Great first two items I ordered. Third item was a pair of boots which I acknowledged that it would take 30-90 days fast forward 6 months later still no boots and now that I ask for a refund I get no response back.

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Value
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Thumbnail of user cheyennej21
Arkansas
1 review
1 helpful vote
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May 13th, 2022
Verified purchase

Even after sizing up from my normal size, the boots I purchased were still WAY too small. From the toes all the way to the heels. They were a sale item so no way to return them. I only have to wear them for a few hours in a wedding party, but still.

Tip for consumers:
SIZE WAYYY UP

Products used:
Boots

Value
Shipping
Quality
Thumbnail of user jent223
Minnesota
1 review
0 helpful votes
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May 14th, 2023

1st time purchasing a product from southern fried chicks and I wasn't disappointed :) the team sequin dress and tank are so beautifully made. The multicolored sequin moto jacket is the perfect weight as a cover up or summer nights! Will purchase again in the future

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Value
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Thumbnail of user jalaynas
Pennsylvania
2 reviews
0 helpful votes
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December 13th, 2022

Ya'll they are seriously the best, a women run business, high quality products at reasonable prices! They run fantastic sales, and they get you their stuff quickly! They are size inclusive as well! I love them!

Thumbnail of user jenniferw1371
Texas
1 review
1 helpful vote
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December 28th, 2020

I received a sherpa as a gift from my co-workers. Obviously, they were guessing about the size and ordered one that was too large. I contacted the company and they told me because the purchaser got a discount, I could not exchange it. That is a PITIFUL way to do business! Don't run the risk and buy from this company?!

Tip for consumers:
You cannot not exchange or return!

Products used:
Sherpa

Service
Returns
Thumbnail of user lindseyt122
Texas
1 review
0 helpful votes
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February 21st, 2023

I was very surprised at how quick I received my items- it being a boutique I figured it would take longer. I am in love with the boots and belt I received- however a couple of the belt gems already has fallen off that's disappointing but overall happy with my order and fast shipping! Recommend!

Products used:
Boots and belt

Service
Value
Shipping
Quality
Thumbnail of user amberr13
Florida
3 reviews
4 helpful votes
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December 15th, 2015

I ordered boots on cyber Monday. It said I could take up to a month to receive them. However I got them within a week. They ran true to size and were perfect! I will definitely be ordering from this boutique again!

Thumbnail of user princessn16
Oregon
1 review
1 helpful vote
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September 6th, 2023

The absolute worst experience! Ordered a t-shirt -- it did not come for weeks! They told me it was a special order so had to wait four weeks which I did. Still no t-shirt. Contacted customer service and got a snotty response about how their manufacturer was understaffed. Ordered on July 3rd...it finally arrived on September 5th...only after I filled a case with my credit card company...amazingly it shipped as soon as I did that. And it looks nothing like the picture. It is a super ugly color and the print screening is poor quality. I don't want to return it because all they only offer is store credit and I don't want anything more from this store. Beware...behind the beauty of the glitter and shine something ugly lurks with this company.

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Thumbnail of user anngelal
Nebraska
1 review
0 helpful votes
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January 3rd, 2022

The clothes I've received so far are amazing quality. Their shipping is slow but it's the holidays. I have placed 4 orders total and only received one so far but these clothes are gorgeous and look good on. You won't be disappointed. I bought two sequin dusters and they're my favorites so far. I can't wait for the rest!

Thumbnail of user kaitlynd51
Virginia
1 review
0 helpful votes
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September 24th, 2021

I ordered the adore you white wedding dress. I really like the dress and how it flows with my body. The material is stretchy. It is little see through but not horrible. I would just wear neutral everything underneath the dress.

The only problem I am having is I wish it had patting in the top area and made more support.

Overall it was worth it.

Thumbnail of user juanicea
Texas
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

Love all my dusters and I've received a lot of compliments on how beautiful they are. The Two Stepping cowgirl boots are extremely comfortable…. They are the first pair I've owned with memory foam and an arch support.

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