• Southern Fried Chics

Southern Fried Chics

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Overview

Southern Fried Chics has a rating of 3.1 stars from 179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Southern Fried Chics most frequently mention customer service, high quality, and many compliments. Southern Fried Chics ranks 111th among Women's Clothing sites.

  • Service
    127
  • Value
    128
  • Shipping
    128
  • Returns
    64
  • Quality
    124
Positive reviews (last 12 months): 25%
Positive
1
Neutral
1
Negative
2
75
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How would you rate Southern Fried Chics?
Top Positive Review

“Beautiful party dress!”

Debbie K.
10/22/23

I recently purchased the white dress accented with silver sequins. It is very flattering on as most of the dresses are from Southern Fried Chics. Their size guide is spot on too. Which you don't have with a lot of online businesses. I highly recommend this item.

Top Critical Review

“Terrible - Stole my $$$ - Won't Respond”

NIKKI M.
6/28/24

I placed an order on May 12th 2024 - just a simple t-shirt. Not a pre-order. Almost 50 days later, I have yet to receive my order or a refund. I have reached out so many times I've lost count. They do not answer emails or phones. They delete your comments on Facebook. They won't respond in messenger or Instagram. I got bamboozled! I don't recommend shopping with them unless you want to spend money on something you will ever get. Customer service doesn't exist.

Reviews (179)

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customer service (40)
Thumbnail of user patriciac3488
Massachusetts
1 review
0 helpful votes
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May 14th, 2023

I live in New England so I was curious about it...I should also mention that I am almost 75 years old...in the prime of my life. I don't want to look dowdy so the cute clothes intrigued me...when I saw they also showed them on chunky chics my heart started beating fast. So I started buying...and buying...and buying...and I haven't stopped. I was on a cruise and was in one of my outfits and felt like a million bucks and some younger girls came running up to me asking me where I got my fabulous clothes...SFC! If it was one person or two I wouldn't even mention it but I couldn't even count the number of compliments I got. Good for my ego and worth every penny I spent on them...thanks so much for making me feel good about myself again. I threw away my receipts because I didn't want my son finding them so if you don't publish this because of no proof of purchase it will be a sin.

Tip for consumers:
When I croak...I am going to go to the hereafter in my SFC outfits...I want to dress to impress.

Products used:
Peacock duster, dresses, rhinestone boots...anything that sparkles.

Value
Shipping
Quality
Thumbnail of user robinb967
Missouri
1 review
1 helpful vote
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February 9th, 2022

They always have the cutest stuff. I'm in my fifties and only 5ft tall. I ordered the leopard flares and I love them. They are so darn cute! I had a plan for them to wear to a concert. I love them so much. Unfortunately, I have to cut off the bottoms and could probably make me some shorts or Kapris. Lol! I find this problem in all jeans. I may have to give them to my daughter, she's tall. She gets it from me. Lol! I will continue to shop with them as they have so many cute things and they have larger sizes which I think is awesome! Great job girls! Prayers for your small business and your success.

Robin

Tip for consumers:
They are extremely long and great for tall people.

Products used:
The leopard print jeans.

Service
Value
Shipping
Quality
Thumbnail of user as1101
Arizona
1 review
0 helpful votes
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December 21st, 2021

Shipping did not take long. But once I got my sherpa I knew i had to wash it. It has a weird smell and it was shedding all over the place and even after the wash it was still shedding I still have not worn it I feel like a husky when I walk and little sherpa fibers are coming off as I walk. I don't blame the smell on SFC though I think it happened during shipping.

Products used:
Beth Vibes Sherpa - Turquoise

Service
Value
Shipping
Quality
Thumbnail of user carrier246
Texas
1 review
0 helpful votes
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January 28th, 2022

I thought I would try the mystery bags that were being offered because there is so much I love on the site so I decided I'd leave it up to the ladies at SFC so I wouldn't go broke buying all the goodies. However, I got multiples of one accessory and now I am trying to decide what to do so they don't go to waste. What I chose to do to make my decision making easier did not pan out how I would have liked.

Products used:
None thus far

Service
Value
Shipping
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Thumbnail of user jessicam3489
Tennessee
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

My favorite sassy, southern boutique! The CUTEST western/boho clothes, sassiest cowgirl boots and best accessories in inclusive sizing! Customer service is excellent. I have never been disappointed by these chics!

Products used:
Shoes, jackets, dresses, tops

Service
Value
Shipping
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Quality
Thumbnail of user barbiew18
Texas
1 review
1 helpful vote
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December 15th, 2021
Verified purchase

Everything i order from here is always top notch. The ladies are always helpful. I have been shopping with them for more than 5 years and never had a problem.

Products used:
Shoes, shirts, dresses

Service
Value
Shipping
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Thumbnail of user brooks52
North Carolina
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

This dress was perfect for NYE. I wear an 8/10 and ordered a large. It fit perfectly. I could've prob worn a medium too just would have been a little more form fitting.

Service
Value
Shipping
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Thumbnail of user fadiac3
South Dakota
1 review
1 helpful vote
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April 5th, 2022

I absolutely appreciate sexy, fun, and beautiful clothing for curvy gals and SFC has it all! My items arrived packaged well and met my expectations. Cannot wait to receive order number 2!

Tip for consumers:
Pay attention to sizing measurements for each item. Sizing runs different for each piece.

Products used:
Dress, jumper, belt, earrings

Service
Value
Shipping
Quality
Thumbnail of user deannap48
Arizona
2 reviews
3 helpful votes
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February 24th, 2021

I ordered custom boots back in July almost $300 for the purchase. It stated it could it could take up to 90 days on the order, which I had no problem with. I started emailing for status shortly before because I was so excited to get them. Cherry stated because of Covid it will possibly take a little longer. Reached out monthly and found out that they my boots had never been ordered and I would have to cancel my order then reorder them. Because I didn't want to have to wait another 90+ days because they refused to expedite my order with it being their fault they offered my money back. I can't even get them to answer me regarding my refund. I will be seeking all matters legally, social media, BBB etc. I've bought several items from Southern Fried Chics and referred a lot of people to them. NEVER AGAIN!
GIVE ME MY MONEY BACK!

Deanna Pettit

Tip for consumers:
Don’t use them! They’re a rip off and won’t respond to my emails or refund me for $300 boots that I ordered for my wedding!

Products used:
I’ve bought several items

Service
Value
Shipping
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Quality
Thumbnail of user rechellej4
Virginia
1 review
0 helpful votes
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March 15th, 2022

I loved everything I purchased! Great quality clothes and the customer service is super friendly and helpful. Will be purchasing more from this boutique! Highly recommend

Products used:
Clothes

Service
Value
Shipping
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Thumbnail of user shortisweet72
Texas
1 review
0 helpful votes
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January 22nd, 2024

Loved the dress. Zipper not so great kept getting caught with dress. Lots of compliments for sure would shop again from Southern Fried Chica!

Service
Value
Shipping
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Thumbnail of user shyb5
Oregon
1 review
0 helpful votes
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July 2nd, 2022

I ordered a dress and I didn't read the description I realized it wasn't going to fit I immediately got onto Instagram and messaged them. I didn't get their name but they were so amazing they said they couldn't cancel my order because it already shipped but if I received it and it didn't fit they would work with me. I got it and it didn't fit and I messaged them and told them it didn't fit and I would need a new dress in two days and I wasn't sure if they could still work with me on it, they let me know she would still work with me and try to get it to me within two days but couldn't promise me it would be here in two days! It got here the day I needed it. I'm extremely satisfied with my new dress it fit perfectly and I'm so amazed and happy with the customer service! Thank you so much to whoever helped me.

Thumbnail of user daniellev112
Tennessee
1 review
0 helpful votes
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September 10th, 2021

The entire experience was FANTASTIC! After having a break out moment worrying about what I was going to wear to my upcoming Bridal Shower, I called SFC and spoke with Jamie- she reassured me that she would help in any way she could and helped so much with the shipping process so my gown would arrive on time! As soon as it arrived, I was IN LOVE! I received so many compliments on the day of the shower and people continue to comment on photos asking where I got the dress!

I'm 5F7, wear a 22/24 and bought a 3X; and while I was very comfortable, I could have definitely sized down! Dress is long and I wore flat sandals, but I wanted the floor duster look!

I am so happy and will be ordering again for a gown for my rehearsal dinner! Thank you again!

Thumbnail of user cristinaw42
Florida
1 review
2 helpful votes
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January 13th, 2021

I preordered 2 Sherpas separately for early December shipment. However, we are mid-January and I still have not received my items nor can I get an ETA on when the products will be here. I understand it was a "preorder". BUT when you have other customers who pleaded orders AFTER me and receiving product before me I don't believe the excuse "covid has slowed everything down". I have received ALL my orders from other boutiques with no issues. If you try to reach to the boutique you'll get an automatic message and/or get told "it will be priority shipment". How can it be priority shipment when you can't even give me an ETA? Be sure to join their VIP page so you can see how many people are having this issue. Be aware of the dye hard fans who will defend them to no end but all the complaints you'll find are 100% factual. Charging people for product knowing you have no idea when it will be in or when it can be shipped is FRUAD.

Thumbnail of user suzya25
Canada
1 review
0 helpful votes
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June 2nd, 2022

My first time buying boots from Southern Fried Chics, they are gorgeous and true to Size! Shipping was incredible fast! Would purchase again from them! Awesome ladies!

Service
Value
Shipping
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Thumbnail of user dinan8
Texas
1 review
4 helpful votes
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October 2nd, 2018

Still waiting on an order from august. They do not follow up on emails. I was told I would get a shipping notice yesterday and didn't. No one answers the phone.

Thumbnail of user jaclynb66
Washington
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

I bought Dan Post Jilted Boots from them, it said on their site it could take up to 90 days to ship. It did, but because they're hand stitched AMAZING boots. They fit like a dream and I wear them EVERYWHERE.

Tip for consumers:
Be sure to read the fine print of shipping expectations! I skipped over that it could take 30-90 days. But I’m not upset about it!

Products used:
Western boots.

Service
Value
Shipping
Quality
Thumbnail of user chesleyc11
Georgia
1 review
0 helpful votes
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December 18th, 2021

I now have six pairs of the SFC glitter bomb shoes and I seriously wear a pair almost everyday. They're shiny, glittery and add a little razzle dazzle to my day!

Service
Value
Shipping
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Quality
Thumbnail of user kaylanie
South Carolina
1 review
0 helpful votes
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April 1st, 2022

I ordered a dress about two weeks ago and I love it! Came in fast, amazing quality. It's so comfortable and cute! I've already recommended this site to everyone I know!

Service
Value
Shipping
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Thumbnail of user nicolev39
West Virginia
2 reviews
1 helpful vote
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January 28th, 2023
Verified purchase

I ordered some boots on sale and they are fabulous! Comfy and fast shipping. No problems with the order at all. I will definitely order from this company in the future!

Tip for consumers:
Anyone

Products used:
Boots

Service
Value
Shipping
Quality
Thumbnail of user celenay
North Carolina
0 reviews
0 helpful votes
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December 29th, 2021

My order was late being sent out, however I received it in 2 days instead of the 7-10 business days. I will definitely buy from them again. Love the dress.

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user dannig12
Australia
1 review
0 helpful votes
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February 8th, 2023

From the super speedy delivery time to the amazing products! It was my first time ordering and will be back! I got some wife calf boots and a gorg necklace! Cant wait to try out the tees!

Products used:
Boots and jewellery

Service
Value
Shipping
Quality
Thumbnail of user kristenw237
North Carolina
1 review
0 helpful votes
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December 15th, 2021

Ordered and received in less than a week, during the Christmas rush! Thanks for getting my presents to me in time. No stressing for this Mom! Thanks SFC!

Products used:
Sherpas

Service
Value
Shipping
Quality
Thumbnail of user porkbunm
California
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Boot had a very small scratch on it when it arrived and let me keep the scratched pair and sent me a new pair! They responded within minutes of me reaching out to them

Products used:
Boots

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicae720
Alabama
1 review
0 helpful votes
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September 10th, 2021

My dress arrived very fast and it's beautiful and great quality, but the zipper gets stuck half way through and it's very hard to get it up or down from that point. It also runs on the small side!

Tip for consumers:
Dress sizes run small

Products used:
Dress

Service
Value
Shipping
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Quality

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