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Thumbnail of user md674
North Carolina
2 reviews
0 helpful votes
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July 19th, 2022

Just got another statement to be paid. This is like a game for Spectrum.

I was at the local store last week and the Manager corrected my statement to be lower.
Today I get an email with the statement due and IT IS HIGHER THAN I have seen!.

I am a retired man that served in the military. I was told that I would get some discounts.
LIARS!

I will do my best to get away from Spectrum as soon as I can!

WARNING TO OTHERS. Stay away from Spectrum if at all possible!.

Good luck.

MD

Tip for consumers:
SHOP for other providers.

Spectrum is beyond comparison. Very expensive and confusing!. One can never trust what they say!

Products used:
WI-FI and was talked into getting a cell phone and service.

I wish I had never contacted SPECTRUM!

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Thumbnail of user mariar3
Kentucky
4 reviews
2 helpful votes
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March 8th, 2023

Trying to cancel Spectrum tv 7-day free trial, customer service keeps telling me I don't have it. I Signed up on the 5th of March. Today is the 8th of March. It is an app on my tv and I can clearly watch tv and movies. I have requested they put a note in my account saying I have tried to cancel the 7-day trial as I do not want to get charge after my trial period ends. No luck of canceling as of yet

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