• Speechpad

Speechpad

Write a Review

Overview

Speechpad has a rating of 4.4 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Speechpad most frequently mention transcription company, and quality work. Speechpad ranks 1st among Transcription sites.

  • Service
    4
  • Value
    3
  • Quality
    4
How would you rate Speechpad?
Top Positive Review

“Happy Worker”

Sarah C.
5/12/16

I found Speechpad at a time when I was submitting resumes and looking for supplemental work. The first month is difficult because you're basically training and learning their particular style guide. They are always available to help when you're confused. I've always been paid on time for all of my work. I look up terminology that I'm not familiar with and I run spell check when I'm done. I can make over $500 weekly. I was able to do that about three months after I started. You don't have any work requirements and you can work from anywhere.

Top Critical Review

“One star because I can't go any lower!”

Angela W.
6/1/17

I was churning through work this morning on M-Turk, when a link popped up in a HIT for Speechpad. (It's basically to recruit people off of Amazon.) Since I'm such a skeptic in general, I promptly googled reviews for Speechpad and was impressed with what I read. I signed right up, did some tests, then eagerly began my first actual job. The sound quality of the audio clip was complete and utter crap. The speaker stammered, stuttered and repeated himself through the entire 4 minute clip. Half of the sentences did not make sense. I was dumbfounded, but painstakingly finished the transcription within the time frame required. It was immediately rejected upon submission. My username was promptly blocked by Soeechpad. I seriously wonder how many people they swipe work from, just to kick them off. It's a scam. If you want honest reviews of Speechpad, look on Reddit. I wish I'd done that beforehand! I never would have bothered.

Reviews (35)

Rating

Timeframe

Other

Reviews that mention popular keywords

transcription company (5) rating (9) jobs (11) quality work (4) transcription companies (3) time (24)
Thumbnail of user davidm207
GB
1 review
19 helpful votes
  • Send Message
July 30th, 2014

My video transcript was littered with very obvious mistakes. Clearly they just ran it though some software without any human intervention. All USA spelling despite being a uk customer too. Avoid.

Thumbnail of user jennifert80
Arizona
1 review
20 helpful votes
  • Send Message
January 17th, 2016

This is not a complaint about Speechpad. This is a complaint about some of the cheating clients that use Speechpad to handle transcriptions for them. So I guess this is going to be the new trend, clients speeding up the audio before handing it over to a transcription company so the client pays less for more words?
I recently did an audio for transcription on Speechpad that was so very obviously sped up to decrease the minutes of audio. The total minutes were compressed into about 30 minutes instead of probably closer to an hour or more that it was originally before being sped up. The guy sounded like a squeak toy. Well, not exactly. But I decreased the speed to about 75%, the voice and pace sounded much more normal. Decreasing the speed was the only way I could catch what this $^@^ was saying. This kind of frustrated me. As a transcriber you get paid per audio minute not by amount of words. Maybe transcription companies should start charging per word instead of per minute. I really hope someone from Speechpad reads this and starts being pro-active about this issue. For transcribers, beware and don't transcribe something that sounds like it has been sped up. This will probably be happening more and more.

Thumbnail of user jillf13
Jill F. – Speechpad Rep

Did you email us about this file? If not, please do so we can contact the customer.
Thanks!

Thumbnail of user greggg10
California
2 reviews
21 helpful votes
  • Send Message
May 13th, 2016

I have been working with Speechpad for a few years now and my experience with them has been entirely positive. Any issues I've ever encountered with deadlines/time limits, the rare system glitch here or there, or difficulty with files (either being more intensive than anticipated, missing portions of transcription, or format questions) have been addressed fairly and efficiently.

I've never had any problems with receiving payment. On one isolated occasion, a file I submitted somehow was also submitted by someone else... don't ask me how. I was accorded the benefit of the doubt and paid nonetheless. Similarly, on the rare jobs when my own computer problems or other personal issues have necessitated a longer-than-usual period of time in which to complete a file, I'm pleased to say the staff at Speechpad have always worked with me to enable completion of the file.

Many of these critical reviews seem like sour grapes to me. Speechpad requires accuracy and consistency. From what I have seen from a handful of the files I've reviewed, those requirements are often ignored (along with obvious instructions in the Style Guide). If the work's not up to par, obviously that's going to be reflected in a less than pleasant experience. Doing solid work, on the other hand, should result in a strong relationship with Speechpad.

My main advice: communicate. If there is an issue, email the staff at Speechpad. Jill, Krystal, and everyone else I've dealt with have always addressed my issues/problems/concerns/questions honestly and without delay. It's hard for me to believe that many of the situations described here couldn't have been resolved -- or at least improved -- by contacting the company for help and guidance.

Thumbnail of user ericr117
Maryland
1 review
14 helpful votes
  • Send Message
November 9th, 2017

SPEECHPAD is basically a scam.So I was on their site yesterday and successfully registered as a transcriber. I went ahead and clicked on the qualifications to caption a conversation between the Facebook founder Mark and an unidentified person.The audio was four and a half minutes long but the two were talking over 300 words a minute which basically means that you should be ready to fill a ton of pages on your computer writing. Unfortunately, I fell for it and ended up spending three and a half hours typing and editing a four minute audio! Because they talked so fast. I finally submitted and got a reply saying I missed the 92 qualifying score by 7 points and so I had to retake it (NO WHERE ON THE SITE MENTIONS THIS) and if it does it's somewhere you can't easily find. To retake it means an extra 3 and half minutes of a different conversation of the same people! I fell for it again and ended up spending four hours on this just to end up getting the same response that I missed it by 7 points! How the hell is that possible considering I even used different editing apps! This time round I got an email saying I could retake the test in another 90 days (basically telling you to go f@*k yourself). I wasted 8 hours yesterday while someone else got paid for my work. I WOULDN'T RECOMMEND SPEECHPAD TO ANYONE!

Thumbnail of user jillf13
Jill F. – Speechpad Rep

Thank you for taking the time to leave a comment, Eric. I see that you've already contacted one of our support staffs. Our audios are actually better than our general workflow. Should you pass, you will encounter more challenging files which, by the way, is out of our control since these are coming from our customers. Unfortunately, there were still numerous errors in your transcript. As we've mentioned, there is a waiting period because the experience needed to transcribe for us cannot be learned overnight. We anticipate workers who don't pass the test to have a hard time with our workflow, and so we suggest you get the experience/practice first. If you need any more clarification, email us at worker@speechpad.com.

Thumbnail of user earnestm24
Kenya
1 review
4 helpful votes
  • Send Message
August 9th, 2017

Their staff are so responsive and kind. When I have a problem, I know I can trust them to give me a solution.

Thumbnail of user jillf13
Jill F. – Speechpad Rep

And we hope that we are always kind, Earnest! Don't forget to email us if you ever have questions!

Thumbnail of user aleahjeans
Philippines
1 review
0 helpful votes
  • Send Message
July 24th, 2022

This business is quite good for those who business woman and businessman. There's a lot of reviews that they are good in terms of handling business.

Thumbnail of user brianb1285
Kenya
1 review
3 helpful votes
  • Send Message
December 10th, 2019

Exceptional service and timely customer support. Highly recommend them at any time. These guys are the big deal.

Thumbnail of user neilt7
New York
1 review
10 helpful votes
  • Send Message
June 18th, 2013

Speech Pad Review

If you are anything like me, you have finally mastered the art of creating rich, valuable videos for your site. After much effort, you have accurate, reliable information readily available for your viewers. However, you may have noticed that your traffic has not yet increased. How can you make sure the public is finding your website and watching your podcasts? The answer is simple: SEO. Now, even if you dont fully understand SEO tactics, the most fundamental thing to know is that search engines rely on text to bring up your site and videos. So, in other words, if you only have videos and no text, no one is ever going to find you.

That is where Speechpad comes in. I have used this service more than once, and I cannot begin to tell you how much time it has saved me. Speechpad reviews material with rates as low as $1 per minute in file length, this voice transcription service definitely falls into my budget. Speechpad works with professional transcribers, both human and automated, to provide accurate transcripts of your videos so that Google and other search engines can find you. The Speechpad review is a text to speech service that provides accurate content in a timely manner; in fact, the rates are set on the time you specify. For instance, if you are in a hurry to get a piece of text up and running, the price may be a little higher but for people like me, I would rather wait an extra day or two to save a couple bucks. I dont think the SpeechInk review offers that. Regardless of the price, you simply cannot beat Speechpads reliable transcription service.

In reading other Speechpad reviews and SpeechInk reviews, Im thoroughly impressed with what Ive gotten back from Speechpad each time and dont think Ill be making a change now that I have a smooth running system in place.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Speechpad provides services for captioning? Video, including subtitles? And closed captions. Transcription services cover a wide range of industries and

Company Representative

Thumbnail of user jillf13
Jill F.

How do I know I can trust these reviews about Speechpad?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Speechpad?