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SpeedyChargers has a rating of 3.5 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpeedyChargers most frequently mention customer service. SpeedyChargers ranks 116th among Laptop Batteries sites.
When I contacted the company to let them know the charger was getting too hot, they told me they had received other complaints of that type, and they would happily send me a better changer from their new supplier - no charge for shipping! That's good customer service! They listened to their customers, made necessary changes, and made good on past sales. Excellent.
After 6 months of use, the charger I bought from SpeedyChargers started making my MacBook Air so hot that it could burn skin. When it stopped working all together, I took it to the Apple store and was told that it was a fraudulent, knock off from their brand. The Apple rep said I was lucky that it broke before it fried my laptop. Such a shame that ethical business practice is so hard to come by. Now, the website says "coming soon." Hopefully they've been shut down.
Like some other people have already stated, there is nothing "speedy" about this company. They act like they are completely at the mercy of USPS and that the lack of tracking accuracy has nothing to do with them. I too have been waiting nearly a week for something ordered first-class. They have one kid, poor fella, fielding all of the complaints and there is no way to speak to anyone else in the company as he admits, the "response" team are only available via email. Trying to talk to somebody who knows what's going on there is like trying to reach the president. Something very shady about this business. Like the other guy said, I've had much more expedient and professional service from the average eBay seller.
When I contacted the company to let them know the charger was getting too hot, they told me they had received other complaints of that type, and they would happily send me a better changer from their new supplier - no charge for shipping! That's good customer service! They listened to their customers, made necessary changes, and made good on past sales. Excellent.
I have been waiting for this product for two months. Does the company have automated responses? That is the exact same response I received 2 weeks ago, promising the product will be delivered in a few days. Haven't receive anything until now!
Tip for consumers:
DON'T TRUST THIS COMPANY
After 6 months of use, the charger I bought from SpeedyChargers started making my MacBook Air so hot that it could burn skin. When it stopped working all together, I took it to the Apple store and was told that it was a fraudulent, knock off from their brand. The Apple rep said I was lucky that it broke before it fried my laptop. Such a shame that ethical business practice is so hard to come by. Now, the website says "coming soon." Hopefully they've been shut down.
Tip for consumers:
Do not take the risk of ruining your electronic device by ordering from SpeedyChargers. You'll lose more money in the long run replacing your expensive laptop/phone/etc.
Customer service to the rescue! Working on a critical project and needed battery, product delivered in the nick of time. Had some problems but they were resolved, Speedy Chargers was best price so I choice them and got the best price. Alls well that ends well!
My charger works great and it was a huge relief to be able to find one at this price. The website is really easy to use and find your right model.
There was a slight shipping snafu since I ordered it right around Easter when a lot of packages are being sent out by the easter bunny, but customer service responded to my email right away and everyone I spoke to was very kind and helpful about the whole thing.
This company is a scam, if you purchase from them you will be waiting for a very long time and you will never received the item. They don't provide tracking number and they never answer their phone. NO Customer Service! Be very Careful of speedychargers.com
Speedy Chargers is a fraudulent business. I wish I could leave 0 stars -- I ordered a new Mac charger from them in June, and they sent me a cheaper, old model that isn't compatible with my computer. The return process has been a nightmare. Though I sent the faulty charger back to them and USPS tracking confirmed they received it over a month ago, I still have not gotten my refund. I have to get my money back through Paypal.
Trying to speak with anyone at this company is IMPOSSIBLE -- they ignore emails and repeated phone calls. Do yourself a favor and buy your computer parts elsewhere.
I got the charger for my Mac with a 1 year warranty. The charger stopped working in a couple months. I've been trying to get in contact with the company through email or phone, but to no avail. They are a fraud.
Not "speedy" at all. Ordered a basic mac cable last Friday at 1:00 EST (11:00 PDT). Paid extra for 2/3 day expedited shipping, The following Tuesday no word on the status of my order being shipped so I called company. Their automated message said inquiries about order status need to be emailed. So I emailed them at 2:00 EST. Received a reply at 5:00 EST the next morning with a shipping link to my order. Order from last Friday didn't get shipped til late Tuesday night (course, no link was emailed to me at that time) & order is expected to be delivered this coming Friday, a full week after I placed my order with expedited shipping for a basic cable. Waste of time & money. I've ordered from many individual ebayers who can fulfill, deliver & communicate much better than Speedy Chargers.
Hello,
We ship from Houston, TX and this past week, we had severe flooding. Our warehouse was not only flooded, but also unreachable due to high water on roads.
http://www.cnn.com/2016/04/19/us/houston-texas-flooding/
We are very sorry your order was shipped late, but physically, we could not do anything. As soon as waters levels went down, our team and workers went in and made sure all orders were shipped and customers were notified. We also refunded expedited shipping cost for orders that were late such as yours.
Customer satisfaction is very important to us but just as important is worker safety. We cannot control natural disasters and hope you can forgive us.
Thank you,
SpeedyChargers Support
I was not sure which charger I needed. I called and someone answered immediately and helped me! They were very patient as I gave them info about my Mac. I got my order placed and they were "Speedy" in the delivery. Will recommend
Tip for consumers:
Call if you need help!
I researched batteries for my 2008 macbook pro and, in most instances, found them to be prohibitively priced for the value of the old laptop. Then I located Speedy Chargers and found my battery for a very, very reasonable price. I ordered it; it arrived at my home in less than a week, and my old laptop is like new!
Thank you, Speedy Chargers
Completed my order of 60W Magsafe Charger Replacement For Apple Macbook Pro 13" on their website. Ordered on a Thursday, received product on following Monday. They sent emails after purchase and upon shipment (which contained tracking number).
Packaging was adequate. Quality of product matched original Apple device. Product worked well, at least for this first day.
So far, delighted with experience.
My MacBook Pro battery died in the middle of an important project and I needed a new battery. I was unable to find one locally, so, turning to the web, I found SpeedyChargers, who had everything I needed. There was a problem with my order, but the staff at SpeedyChargers took responsibility for the mistake and resolved the problem professionally and to my great satisfaction. It took longer to get my battery than I had anticipated, but I am very pleased with how my case was handled.
I just got a Macbook from my buddy with no charger :(. Found this site and it helped me figure out exactly which charger I needed. Some other sites were very confusing.
I didn't get any tracking with my order, and my email says the website could be a scam. Don't be afraid to give this a second thought it could save you worry and hassle.
Hello,
We apologize if you did not receive the tracking for your order, but it is automatically sent to the email you provide when ordering. I would be more than happy to send you the tracking if you have your order number or the name on the order.
Furthermore, your email is simply filtering out mail from companies. Your email system does not have the capability to determine if a business is a scam or not. It only sees an email coming from a company. We are a legitimate business and this is proven through our reviews online and our customer base. We hope you let us make this right.
Thank you,
Speedy Chargers Support
Their customer service was excellent! I did not know which charger was right for my Mac and I was able to call and get the right charger and it was shipped out that day
Terrible product, terrible costumer service, terrible company. Do not buy. Suck it up and buy a genuine Apple product, otherwise you're simply gambling with the life of your computer.
Speedychargers stood by their products and provided great service! Not many other places that do that nowadays so they made a customer for life
They answered all my questions about the macbook charger I needed and helped me order. It came in faster than I thought so i could not ask for more
Called and someone picked up immediately to help me get the right macbook battery. Sure enough, the battery fit perfectly when I got it.
Just got a new Macbook and needed an extra macbook charger for work. The delivery was fast and glad cause I needed a spare quick. Thanks!
Tip for consumers:
The chat lady gave me a free coupon code!
I didn't know which charger I needed for my macbook, but I was able to get Laura through chat and she helped very qucikly
The website chat helped me find what I need and he website worked very well. Charger works good
Stay Away. You wont save any money. Poor quality product. REceived a return code, sent the product back and never received credit. Avoid!
Gain trust and grow your business with customer reviews.
Hello Jermaine,
We are extremely sorry for any inconvenience you were caused. Our phone lines are always handled by customer service reps and tracking is automatically sent to the email that is provided when ordering. We are not sure why you faced these issues, but we looked through our orders and email correspondences and could not find an order or any emails from Jermaine W. Perhaps you could provide an order number so we can look into why you faced these issues? Please get back to us when you can.
Thank you,
SpeedyChargers Support