• SpoiledChild

SpoiledChild

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Overview

SpoiledChild has a rating of 2.8 stars from 497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SpoiledChild most frequently mention customer service, credit card, and free trial problems. SpoiledChild ranks 14th among Beauty Products sites.

  • Service
    204
  • Value
    181
  • Shipping
    179
  • Returns
    146
  • Quality
    157

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 29.5%
Positive
28
Neutral
6
Negative
61
120
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How would you rate SpoiledChild?
Top Positive Review

“Wonderful product”

Minnie B.
10/23/24

I was skeptical about trying this product because you get so many fake manufactured out there they claims their products are good. But since using this product my energy level has increased and am able to sleep though the night. My hair has changed slightly and there is less breakage.

Top Critical Review

“Very disappointed”

Laura F.
10/15/24

I did not sign up for an auto refill subscription I wanted to try the product And then decide afterwards So why do I get all these emails welcoming me to the auto refill program? It's very upsetting! I haven't even received the product and already I'm upset!

Reviews (497)

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Timeframe

Other

Reviews that mention popular keywords

credit card (29) customer service (97) phone number (20)
Thumbnail of user minnieb79
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

I was skeptical about trying this product because you get so many fake manufactured out there they claims their products are good. But since using this product my energy level has increased and am able to sleep though the night. My hair has changed slightly and there is less breakage.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi Minnie! Thank you for your feedback. We are so thrilled to hear about the positive results you have been experienced. We are honored to be part of your routine!

Thumbnail of user darlenejoyg
1 review
0 helpful votes
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October 14th, 2024
Verified purchase
• Updated review

Well, I can't say anything about the product as I haven't received it yet. The ordering process was easy. I for one appreciate that. I hate having to jump through hoops just to place an order and I didn't have to with you. We'll see what the product is like in about ten days. I am hopeful.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi Darlene! Thank you for your feedback. We are so happy to hear that the process of ordering on our website is easy and very smooth for you. We can't wait for you to try our products and see amazing results. In the meantime, feel free to reach out if there is anything else we can further assist you with.

Really good so far.
October 11th, 2024
Verified purchase
• Previous review

It was fairy easy to navigate your site. What I don't like is getting slamed with emails, immediately after signing up. I haven't even received the product yet & would rather wait b4 that happens.

Thumbnail of user lauraf1745
0 reviews
1 helpful vote
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October 15th, 2024
Verified purchase

I did not sign up for an auto refill subscription
I wanted to try the product And then decide afterwards So why do I get all these emails welcoming me to the auto refill program? It's very upsetting!
I haven't even received the product and already I'm upset!

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi Laura, please check your inbox. Thank you!

Thumbnail of user hannahr619
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I love everything about the way E27 works! Amazing benefits and amazing products!
Only downside is it seems like the shipping takes forever! I try to plan it out where I have enough because I do not like missing a day, but I usually have a day or two where I miss my dose. The shipping date also has been incorrect the past couple shipments so I've had to order a supplement to fill the gaps. Hoping this improves!

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi Hannah! We’re thrilled to hear you’re loving the benefits of E27! We apologize for any inconvenience with the shipping times. We’re continuously working to improve our delivery process, so your feedback is really valuable to us. Please reach out to our customer support team at hello@spoiledchild.com if you experience any further issues—we’re here to help! Thanks for your patience and for being a loyal customer!

Thumbnail of user singh.sumintra
1 review
2 helpful votes
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August 25th, 2024

I ordered the try before you buy. It was supposed to be 90 day supply. I used 2 sprays per day for 20 days and there was no more. So it was not a full size as they advertise. I mailed it out to return but they charged my credit card. I don't blame anyone but myself for falling for the scam. Product was not bad. I would have liked to use the full 90 day supply if I could. But like I said there was no more left after 20 days of use.

Tip for consumers:
Product is not bad. I would have liked to continue using if it was a full size. It says 90 day supply but lasted only 20 days. I returned the bottle so they don't charge me but they charged my credit card anyways.

Products used:
A22 Biotin Boost hair + sculp Serum and S24 recovery mask

* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Value
Shipping
Returns
Quality
Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Thumbnail of user davonh2
2 reviews
1 helpful vote
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August 12th, 2024
Verified purchase

I was skeptical but this product really works…. Quickly! My plan was to try it for 30 days to give it a chance. I started seeing a difference in three weeks. I'll be doing the subscription order based on my experience!

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

We’re honored to be a part of your routine 💖

Thumbnail of user kendrah207
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

The ordering process is easy, can't wait to receive my product. After all the positive reviews I'm hopeful for good results

Thumbnail of user johnm15196
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Thank you for answering my question so quickly. Your info was easy to understand and useful. Praying my treatment works!

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

You are welcome! Feel free to reach out to us if there is anything else we can do. Hope it goes well!

Thumbnail of user carola2016
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I have just this morning tried my product. I was in the hospital. The tube going into the product and attaches to the sprayer is missing.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi Carol, please check your inbox. Thank you!

Thumbnail of user brittanyj546
1 review
5 helpful votes
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July 29th, 2024

I ORDERED PRODUCTS AND WAS INFORMED I HAVE A FREE THREE WEEK TRIAL. HOWEVER MY ACCOUNT WAS CHARGED $124.31. WAS ALSO INFORMED I HAVE 60 DAYS FOR A FULL REFUND. I RETURNED USED PRODUCTS AND WAS ONLY GIVEN A PARTIAL REFUND OF $63.81. I EMAILED THEM AND THEY ARENT RESPONDING. DO NOT ORDER FROM THIS COMPANY. THEY ARE FALSE ADVERTISING AND WONT RESPOND WHEN YOU HAVE CONCERNS. ZERO STARS

Products used:
SERUM AND LIQUID COLLAGEN

* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Thumbnail of user maryg4170
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

I HAVE USED SPOILED CHILD BEFORE, SO I WANTED TO GET BACK ON IT AGAIN, BECAUSE OF THE BENEFITS OF THE PRODUCT AND THE FLAVOR IS REALLY GOOD.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi Mary, we are happy you are satisfied with using our product. We can't wait for you to try again and see the benefits.💖

Thumbnail of user ginam1082
1 review
2 helpful votes
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August 10th, 2024
Verified purchase

I did not sign up for auto refill… just received an email thanking me for signing up for auto refill. I am canceling as soon as I can.

Thumbnail of user stephaniew2220
1 review
1 helpful vote
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August 24th, 2024
Verified purchase

I've been using the product for a month now and I'm already noticing a huge difference!

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

That's what we love to hear! 💖

Thumbnail of user annh1504
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

It was easy to place my order. It was easy to navigate so I. Old see all items they have for sale and I was able to click on a product to get more information on the contents of the product and what it is supppsef to do for your skin and hair.i am looking forward to trying my products.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi Ann, so happy to hear that everything is easy and convenient for you. Can’t wait for you to try. You’re going to love it! ✨

Thumbnail of user yanl71
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

I loved using spoiled brain to help me decide on the product based on concerns.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi! Thank you for your feedback! We're thrilled to hear that Spoiled Brain was helpful in guiding you to the right product for your concerns. If you have any other questions or need further assistance, feel free to reach out. We're here to help!

Thumbnail of user lauradawnm
1 review
1 helpful vote
  • Send Message
June 19th, 2024
Verified purchase

I expeirience major hair loss after having covid and I've tried numerous hair supplements in the past year and they've all made me feel ill. Most have Ashwagandha in them, which can cause a reaction in some people. Even just straight saw palmetto upset my stomach. For some reason, the formulation in Spoiled Child just works and I've not only been able to take it daily, but it seems to have a blood sugar stabilizing / anti anxiety effect as well! Plus my hair is growing back FAST! And it tastes great--and I appreciate the cute little shot glass. I just signed up for auto ship and am hopeful to see major growth in the next few months.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

We are so happy to hear that, and we’re honored to be a part of your routine 💖!

Thumbnail of user saram1748
1 review
2 helpful votes
  • Send Message
June 16th, 2024

I had no issues with the ordering and shipping process, but when I received the product and started taking it, it upset my stomach. It was the liquid collagen for anyone wanting to know. I decided that after 3 days I was going to stop taking it. I signed up for the 21 day free trial, where you can try it for up to 21 days and after the trial you would be charged full price. Well, I went to return the product after 3 days and I went through the entire process of cancelling my auto refill and going to download the Free return shipping label and I just keep getting an error. After several attempts of trying to get in touch with customer service by the only way possible...email, they have not responded to me regarding how to get the return label. I have to add that I was in constant contact with Melissa she was very responsive for one day, regarding price to re-order if I liked the product etc. But as soon as it came time to get the product sent back so I wouldn't get charged, crickets!

Products used:
Liquid collagen

* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Thumbnail of user kekip
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have been watching for a sugar free and now I'm happy!

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

That's what we love to hear! 💖

Thumbnail of user kajals18
2 reviews
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

I went to check reviews on You tube and google about this liquid collagen. I have high hopes for this product. I came across all amazing fans who described it

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi! We are glad to hear that, and we can't wait for you to try our liquid collagen. You’re going to love it! ✨

Thumbnail of user sharellj5
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

First time was very easy to use and order. I have been seeing this product for a while and now I am going to try it and let all my followers see if it works for me. I am excited to get my products.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi Sharell, we are so happy to hear that. We can't wait for you to try. You are going to love it 💖!

Thumbnail of user liliac43
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

Was easy and easy experience and was very fast to checkout. Thanks.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

That's what we love to hear! 💖

Thumbnail of user lucij3
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

I love love love love it! It makes my hair feel like silk and butter

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

The love is mutual 💞

Thumbnail of user nicoles1966
1 review
1 helpful vote
  • Send Message
July 18th, 2024

I have NEVER made a purchase to Spoiled Child Wellness. However, I have three unauthorized / fraudulent charges on my account from this Vendor.

Tip for consumers:
they charged me for products I never ordered and never received.

Products used:
NONE, ever

Service
Value
Shipping
Returns
Quality
Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Thumbnail of user jillh938
1 review
4 helpful votes
  • Send Message
May 12th, 2024

Bought this product in high hopes it would help my thinning hair.
Nope - I have less hair now and even the target areas around my hairline are thinner that when I started.
I did give it the full 90 days and now it says I can't get a refund after 60 days. I was really hoping this would help. Super disappointed in this product. Buyer beware!

Tip for consumers:
The constant emailing is just annoying. Every single day!

Products used:
A22 Biotin Boost Hair + Scalp Serum

Service
Value
Shipping
Returns
Quality
Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Thumbnail of user nieceyd
1 review
0 helpful votes
  • Send Message
July 31st, 2024

Ago
Customer service is horrible. Before I got my first bottle I clicked on a deal they sent me saying I have 21 days to try and if I choose to keep it and do auto refill. I would get 20% forever off and free shipping with a luxe gift. I have screen shot proof. They switched it up saying that doesn't start until my next shipment and only 10% off and nothing about free shipping. I even sent them proof. So I canceled before my trial ended.

Tip for consumers:
Didn't use the product long enough to see if work because customer service was so bad.

Products used:
Liquid E27 collagen

* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

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Thumbnail of user spoiledc1
Melissa M.
Typically responds within 3 days

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