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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I just wanted to make a purchase, so I could try your product but I couldn't get out of your Maze to make the purchase. I was giving this site one more chance to try and purchase, long story short it took 3 times to get it done. I hope the Product is well worth me trying 3 times. Roxann
Im not sure how it went. I thought I placed a one-time payment. Then I received a message telling me I had canceled?
If I could rate a zero, I would! I've ordered this product and haven't received. I've tried to track with epic failure! When I've tried to contact you, I get check my email for response or my junk mail and there's nothing there. The only emails I've received is rate my experience and check my junk mail. They supposedly have 24 hour customer service, not true! Now, I have to jump through all the hoops to get my money back with visa. What a waste of time and energy.
Woof, woof! If i could rate a zero, I would! I've ordered your product. I tried to contact the company and all I get are emails that saying "how was my experience emails", " check my junk mail for their response ", which I haven't received. 24 hour customer service, right! I'm now going through the hoops with visa to get my money back. What a waste of time and energy!
I accidentally preferred 2 products instead of 1 because the post-purchase screen is misleading. To get out of the screen I think I clicked "claim 20% off". This charged my credit immediately for a second product. This should not happen. I haven't received or tried the product yet but depending on how quick the refund comes, it's unlikely I will re-order or subscribe.
Would like to know why when they say they are sending something they don't do it.
Your Site is not so user friendly. Too many clicks to buy I almost Gave up!
I was trying to sign up for the one time, but then changed my mind to the subscription. I hit continue and it is charging me for both.
Definitely reading these reviews has my attention! Can't wait to see results! Will keep ya updated monthly!
The mango flavor tastes great I've been using for about 2 weeks I have noticed that I have less bloating. Can't wait to see how it dose with my skin.
That’s awesome to hear! We’re so glad you're enjoying the mango flavor and noticing less bloating after just two weeks! 🌟 We’re excited to see how it works for your skin as well. Keep us posted on your results - we’re rooting for you! 😊
Horribly No hospitality I don't know if I will order again I have not even received the package but the ordering experience was horrible
This is a great company to order from. I received my order just a few days after I ordered. The product I ordered is amazing, and they sent me a free product too! I will definitely be a continuing customer. Thank you. Gina Fall
Thank you so much for your kind words, Gina! 💕 We're thrilled to hear you had a great experience and that you’re loving your products. Enjoy your free gift, and we can't wait to serve you again! 😊
Absolutely love the results of both the hair products and the collagen. And I just ordered the lip mask, and I have to say, I'm pretty excited and I can't wait to start using it
We're so happy to hear that you're loving the results from our hair products and collagen! 💕 Your excitement for the lip mask makes us just as excited for you to try it! We can't wait to hear what you think - thank you for your support! ✨😊
Quick and easy. I loved that I am always being contacted with coupon and savings deals to buy and try the products!
Thank you for your feedback! 😊 We're so happy to hear you love the quick and easy process - and that you're enjoying the special deals and savings! 💛 We can’t wait for you to try more products. Let us know what you think!
The e-code that I was supposed to get flashed on my screen for just a moment so I didn't get a chance to write anything down. How do I find this code and what does this give to me? Also, I wished I had been able to choose the flavor of the collagen but I never saw that as an option. I just placed my first order so I'm can't comment on taste but on the reviews everyone seems to like it.
From the start just ordering to receiving my product everything was handled in a professional and extremely easy process… Just received my product, tried it, and I could feel instantly it was penetrating easily into my skin… I can hardly wait for a a little timet o pass to see the results!
Thank you for sharing your experience! 💛 We're so happy to hear that the ordering process was smooth and professional. It’s amazing that you’re already feeling the product working - great things are ahead! ✨ Keep us posted on your results, and enjoy your skincare journey! 😊
The website was super easy to navigate and the products offer all seem so amazing. I'm excited to start using the products I've purchased!
Thank you for your kind words! 💛 We're so happy to hear you had a great experience on our website and are excited about your new products! We can’t wait for you to try them - let us know how you love them! 😊✨
Very easy to order. Love it! Thank you for the social Media showing this product..
Thank you so much! 💛 We're thrilled to hear you had an easy ordering experience and that you found us through social media! Enjoy your product, and let us know if you ever need anything. 😊
I saw your advertisement on IG for a free trial with guarantee- then when I ordered product I was brought into other add ons and subscription before trying to get a discount.
The trial was supposed to be free. The s/h was only supposed to be charged. Then I was charged more than the discounted price for my first trial request.
Please advise
They say free trial they charge me $161.12 for the product that I didn't even order.
For a bottle of collagen
A gummy's and they send me a jar of hair mask they charged me for that first $60 I quickly send them my email that they charge me $60. I don't even want that mask. Can you not send it cancel that order they refund me $55 and then they charge me again for those three products. I have been trying the collagen liquid for 21 days. I haven't seen any results, but I was
Easy questions to find the right products for your needs. And super easy platform to order from. I haven't received my items yet since I placed my order just last night but I'm super excited to try these products.
Thank you for your kind words! We're thrilled to hear that you found the process easy and that you're excited to try your new products. We hope you love them - let us know what you think once they arrive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re so excited to hear that our reviews have caught your attention! 😄 Can’t wait for you to start seeing results! Be sure to keep us posted - we love hearing your updates! ✨