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The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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Easy peazy making the order. Couldn't be easier. I'm looking forward to trying the product and having successful results.
I have tried the powdered collagen and I find it difficult to drink…. I love spoiled child…
Thanks so much for the love! We love having you in our capsule crew. <3
Tried my friends mango flavor. Can't wait to get mine. Easy to order and delicious tasting.
That’s amazing to hear! 🎉 We’re so glad you enjoyed the mango flavor and had an easy ordering experience. We can’t wait for you to receive yours - enjoy! 😊
Cannot find receipts in account area to download. Cannot call to ask where to find it because there is NO CUSTOMER SERVICE PHONE NUMBER!
The ordering process was great! Now I just hope the taste is palpable.
Thank you for your feedback! We’re so glad to hear that the ordering process was smooth. We hope you enjoy the taste just as much! If you have any questions or need assistance, feel free to reach out. Enjoy your experience! 😊
I like the product a lot but had a lot of trouble with spray bottle Sometimes it would work but most of the time I had to really work on it that made me think about not ordering it again
From ordering to follow up, this company really goes all out for their clients. I never believe celebrity endorsed anything, but this product is exceptional, and you can not go wrong with their customer care.
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with both our product and customer care. Your support means the world to us, and we’re so happy to have you as part of our community! 💙
I would love to try the Pineapple flavor, as other reviewers say that it is really great; however, I'm not sure how to choose that flavor! The product does wonders for those who use it! I'm excited to give it a try! #pineapple
We're so excited for you to try it! 🍍 The Pineapple flavor is definitely a fan favorite! If you need any help selecting it, feel free to reach out - we’re happy to guide you. Hope you love the product as much as others do! 💛✨
I purchased Spoiled Child a couple of months ago, and I was impressed with the results I experienced.
I have under eye dark shadow. The product brightened my under-eye shadow, I also noticed a glow on my face. My family and friends noticed a glow. This product is amazing.
Thank you so much for your kind words! We're thrilled to hear that you're loving the results and that your friends and family have noticed the glow, too! 😊 Your feedback means the world to us. If you ever need any recommendations or have any questions, we're here for you!
Ordering was easy. Website is easy to use and picking the right product was simple.
We're so glad to hear that you had a smooth and easy ordering experience! 😊 Thank you for your feedback - we appreciate you!
My hair is getting thicker, my nails are growing and my skin is glowing. I love this product so far. I ordered the free trial and I just ordered more.
That’s amazing to hear! ✨ We love that you're seeing such great results with your hair, nails, and skin! Thank you for trusting our product - we’re so excited for you to continue your journey! 💕😊
I received the product on February 15th and started taking one tbsp in the morning and one at night. Here's the problem, there was only two weeks worth of product in the bottle. The instructions say results occur in 4 to six weeks. I am already out of product. My second shipment is delayed. I cannot give my opinion at this time.
I am excited to start your product. However, my four-star rating reflects the overwhelming pressure to buy additional items. The end of the purchasing process was quite negative.
We’re so excited for you to start using our product! 😊 We truly appreciate your feedback and understand how important a smooth purchasing experience is. Your input helps us improve, and we’ll be sure to take it into consideration. Thank you for giving us a try!
I just wanted to make a purchase, so I could try your product but I couldn't get out of your Maze to make the purchase. I was giving this site one more chance to try and purchase, long story short it took 3 times to get it done. I hope the Product is well worth me trying 3 times. Roxann
Im not sure how it went. I thought I placed a one-time payment. Then I received a message telling me I had canceled?
If I could rate a zero, I would! I've ordered this product and haven't received. I've tried to track with epic failure! When I've tried to contact you, I get check my email for response or my junk mail and there's nothing there. The only emails I've received is rate my experience and check my junk mail. They supposedly have 24 hour customer service, not true! Now, I have to jump through all the hoops to get my money back with visa. What a waste of time and energy.
Woof, woof! If i could rate a zero, I would! I've ordered your product. I tried to contact the company and all I get are emails that saying "how was my experience emails", " check my junk mail for their response ", which I haven't received. 24 hour customer service, right! I'm now going through the hoops with visa to get my money back. What a waste of time and energy!
I accidentally preferred 2 products instead of 1 because the post-purchase screen is misleading. To get out of the screen I think I clicked "claim 20% off". This charged my credit immediately for a second product. This should not happen. I haven't received or tried the product yet but depending on how quick the refund comes, it's unlikely I will re-order or subscribe.
Would like to know why when they say they are sending something they don't do it.
Your Site is not so user friendly. Too many clicks to buy I almost Gave up!
I was trying to sign up for the one time, but then changed my mind to the subscription. I hit continue and it is charging me for both.
Answer: It doesn't! They charge you the full price before trial starts.
Love to hear that! 😊 We're so glad the ordering process was a breeze for you. We can't wait for you to try the product and hope you have amazing results! Let us know how it goes!