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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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I saw your advertisement on IG for a free trial with guarantee- then when I ordered product I was brought into other add ons and subscription before trying to get a discount.
The trial was supposed to be free. The s/h was only supposed to be charged. Then I was charged more than the discounted price for my first trial request.
Please advise
They say free trial they charge me $161.12 for the product that I didn't even order.
For a bottle of collagen
A gummy's and they send me a jar of hair mask they charged me for that first $60 I quickly send them my email that they charge me $60. I don't even want that mask. Can you not send it cancel that order they refund me $55 and then they charge me again for those three products. I have been trying the collagen liquid for 21 days. I haven't seen any results, but I was
Easy questions to find the right products for your needs. And super easy platform to order from. I haven't received my items yet since I placed my order just last night but I'm super excited to try these products.
Loved how the sight was straight forward and easy to use. Can't wait to try!
Thank you! We're so glad you found the site easy to use. We hope you love your purchase - let us know what you think once you try it!
Too many other products made the purchase confusing and longer.
Very easy process to order. Will see if I like product when it arrives.
Thank you for your order! We're glad you found the process easy. We hope you love the product when it arrives - let us know if you have any questions!
Ordering process with survey to match you with the right product is nice but after I ordered the product I was seeking it went to another survey to earn a discount code for future prochases which is fine. But when I declined the other product they were recommending and got my confirmation it had that product on there and I had been charged. Now I have that money out of my account and I have to either keep it or go through the return process, which I will be doing which I believe is what they hope most will not.
I just ordered to try and I hope it satisfied my expectations.
Thank you for giving us a try! We hope our product meets your expectations and that you love it. If you have any questions along the way, feel free to reach out—we’re here to help. Enjoy!
I just got my order form email to me and it says that I am on a auto refill. There's nowhere to say that I don't want an auto refill. Or boxes to check off on. I want to buy it once. And once only! If I do get an auto refill I will cancel it.
I purchased the pineapple flavor. The product itself is an excellent supplement when it comes to consuming collagen on a daily base. However, the taste of the pineapple is so artificial. I wish the pineapple taste could be a bit more subtle and the price is a bit pricy. Overall, I will have to finish the bottle, in order to find out if my joint, nails, hair will do its magic, just like what the ad says.
Thank you for your honest feedback! We're glad to hear you appreciate the benefits of our collagen supplement. We understand that taste preferences can vary, and we appreciate your thoughts on the pineapple flavor - your input helps us improve! As for results, consistency is key, and we hope you start noticing positive changes soon. If you have any questions along the way, we're here to help!
Its awesome to be able to get my product soon and start getting better. This site is amazing and I'm glad that I was a to order what I liked i had a few hiccups but was helped out and that's greatly appreciated
Thank you for your kind words! We're so glad to hear you’re excited about receiving your product and starting your journey to get better. Your satisfaction means a lot to us, and we're here if you need anything else!
I get too many emails and then too much suggestive selling after I make a purchase.
So far so good. I wanted to do the try before you buy, but the only flavor available for that was Mango. I really never liked the taste of Mango. So I bought the pineapple.
Thanks for sharing your experience! We’re glad to hear you’re giving the pineapple a try - hopefully, it’s a flavor you’ll love! We appreciate your feedback on the flavor options and will keep that in mind. Let us know how it goes, and we hope you enjoy it!
I have tried to cancel several times. Discover juts contacted me with a bill of 148.00. I'm a senior on a budget. I just had to put a new furnace in. What's important to me, spoiled child or heat. I live in Michigan, it is very cold here. Please cancel, I have tried and I can't figure out your site and how to cancel. I just can't afford. Please do this for me. There is no way to talk to someone. Thank you. Rosemary Blackburn
Straight forward and easy.
Most order sites are so involved that you stop half way thru.
Thank you for a good ordering experience.
Thank you for your kind words! We're so glad to hear the ordering process was easy and straightforward for you. We appreciate your feedback and look forward to serving you again!
My first month of taking it, I dropped 5 lbs. The wrinkles on my face around my eyes filled in and my face had a much brighter appearance. My daughter started taking it for acne and helped her face clear as well. She also loves it. Great product. Tastes great. Just ordered 2 more bottles.
Thank you so much for sharing your amazing results! We’re thrilled to hear that both you and your daughter are seeing such positive changes. Congratulations on the 5 lb weight loss and the brighter, smoother skin - it’s fantastic to see how well it’s working for you both! We’re so glad you love it and appreciate your continued support. Enjoy your next bottles!
I haven't used the product yet, so I can't tell you about the product. The website does get confusing as it shoves in your face the same product on duplicate pages over and over... not streamlined, but more shove shove shove shove. I'm looking forward to trying it and bought several products. The website also states that a receipt for purchase will be sent to my email... I'm certainly getting a plethora of other emails, but never received the receipt for my order.
Waiting for my first order. The shopping experience was great and the checkout process smooth.
Thank you for your order! We're so glad to hear you had a great shopping experience. We hope you love your purchase - let us know what you think once you try it!
I feel like I was on it several times and the % off just changed. 10% off if you chose the subscription initially but 20% off if you chose no subscription and changed it to a subscription right before your final purchase - however you total price remained at full price. It was not smooth. I am looking forward to trying the products and am hoping for the wow!
Made my purchase today. Quick and easy.
I can't wait to see if it works for me.
Thank you for your purchase! We're glad to hear the process was quick and easy. We can’t wait for you to try it - hope you love it! Let us know how it goes!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words! We're thrilled to hear that you found the process easy and that you're excited to try your new products. We hope you love them - let us know what you think once they arrive!