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The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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Was charged for purchase i didn't choose. Dont want any thing from those type of business. It is fraud. Do not send to me. I don't won't nor ordered it.
I purchased what I thought was a free trial, but the $105.85 charge when the free trial was supposed to have ended was charged immediately! My mailing information for the purchase was wrong, there was no way to contact anyone to change it.
I placed order on 3/15 and still waiting to receive my order. So not too good so far
You make it bet confusing and you charged my credit card more than you should have. I only want 1 bottle right now. Have someone call me to fix this
I had your product referred to me by one of your customers. I just ordered so at this time I have no first hand knowledge of results. I have tried other cologne products so I see how it compares.
This brand is so well packaged and I love everything!
Thank you so much for your kind words! We're thrilled to hear that you love our packaging and products. Your support means the world to us! 💖 If you ever have any questions or need anything, feel free to reach out. Enjoy!
If I am correct my first bottle arrived Mar 9/2025,I have been out of spoiled child collengen for 1 week, so I am guessing I am driving to much.
By the time I get my next shippemnt I will have been out for 2 weeks, unless I have missed a shipment
Thank you for reaching out! It sounds like there may be a delay or a missed shipment. We’d love to look into this for you and ensure you receive your order as soon as possible. Please contact our customer support team at hello@spoiledchild.com, and we’ll be happy to assist you. We appreciate your patience and support!
I am on my second bottle of mango so I am not ready for any more till I am finished that bottle. I do not need any more of the hair products yet.
I don't know how but an add on order processed and I did not want it too. I also can not find a way to cancel this. Also I realized the flavor was incorrect and i cannot cancel or update.
I am very disappointed that the bottle print is light orange, very difficult to see, also I would like to know what the bottle size is before purchase size/ mL. Nowhere on the website is it posted. I like the product, but that seems shady to me. I didn't even know it had to be refrigerated until reading my email. I want to know what my complete purchase is, when receiving confirmation it shipped, no where does it state the mL/size. Can you please get back to me in reference to this. Much appreciated.
Hello, I just received my Spoiled Child E27 Collagen and J29 gummies, and I am really excited! The flavors of both products are really good, not too sweet and easily dilutable in water for the collagen. I hope to give a great update in about 30-45 days!
We’re so glad to hear you’re excited about your E27 Collagen and J29 gummies! It’s great to know that you’re enjoying the flavors and finding them easy to use. We can’t wait to hear your update in the next 30-45 days!
I wanted to try one product and somehow when I thought I was confirming, wound up with two add ons and subscription for two bottles rather than one.
I just placed my free trial order and the confirmation receipt was very garbled so it was hard to read. It looked like I was charged the full amount but finally pieced it together. I hope I read it correctly but if this communication is barely legible I may not continue purchasing here.
I thought the quiz was a very good thing because it allowed me to answer how my body is compared to so many out there. It then helped with coming up with the correct product for me. I am excited to try it for free and then be charged if I keep it. That was a nice touch to because it made me believe this product really does work.
Thank you for your positive feedback! We’re thrilled to hear that you found the quiz helpful and appreciated the free trial option. We designed it to ensure you get the best product for your needs, and it’s great to know it made you feel confident in your choice. We hope you love the product, and we’re here if you have any questions along the way!
It was OK. It just made me a little jittery maybe because I have high blood pressure. It definitely made me feel like I wasn't hungry and a little more energy
I don't understand why I was charged so much? Can you please explain why. I feel like u are taken advantage of me. I really want to give this a try
When I got the ad on Facebook, I was lead to believe I was trying out a product that cost 30$ on sale. When I was done with all the clicking you have to do just to get this product, I ended up with two bottles for some reason. And the bill is almost 100$! All the clicking you have people do to buy your products is very misleading. And somehow, my one bottle turned to two. I still have the option of returning the unsused product for a refund, which I have doubts will go smoothly if I chose to do so. Either way. Not very impressed at all so far.
Product was recommende want to try it almost did not buy due to extreme upselling,did not like the website. Accidently ordered one upsell cuz it was similar to what I was trying to buy. May cancel monthly product we'll see not a good start
Supposed to receive my order a week ago. Still nothing. Save your money! Would give zero stars if I was allowed. Shouldn't advertise if you can't fulfill orders.
Answer: It doesn't! They charge you the full price before trial starts.
Thank you for your kind words! We’re so glad the ordering process was easy and that our team was helpful. We can’t wait for you to try the product - let us know how it goes!