On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The mango flavor tastes great I've been using for about 2 weeks I have noticed that I have less bloating. Can't wait to see how it dose with my skin.
Horribly No hospitality I don't know if I will order again I have not even received the package but the ordering experience was horrible
This is a great company to order from. I received my order just a few days after I ordered. The product I ordered is amazing, and they sent me a free product too! I will definitely be a continuing customer. Thank you. Gina Fall
Thank you so much for your kind words, Gina! 💕 We're thrilled to hear you had a great experience and that you’re loving your products. Enjoy your free gift, and we can't wait to serve you again! 😊
Absolutely love the results of both the hair products and the collagen. And I just ordered the lip mask, and I have to say, I'm pretty excited and I can't wait to start using it
We're so happy to hear that you're loving the results from our hair products and collagen! 💕 Your excitement for the lip mask makes us just as excited for you to try it! We can't wait to hear what you think - thank you for your support! ✨😊
Quick and easy. I loved that I am always being contacted with coupon and savings deals to buy and try the products!
Thank you for your feedback! 😊 We're so happy to hear you love the quick and easy process - and that you're enjoying the special deals and savings! 💛 We can’t wait for you to try more products. Let us know what you think!
The e-code that I was supposed to get flashed on my screen for just a moment so I didn't get a chance to write anything down. How do I find this code and what does this give to me? Also, I wished I had been able to choose the flavor of the collagen but I never saw that as an option. I just placed my first order so I'm can't comment on taste but on the reviews everyone seems to like it.
From the start just ordering to receiving my product everything was handled in a professional and extremely easy process… Just received my product, tried it, and I could feel instantly it was penetrating easily into my skin… I can hardly wait for a a little timet o pass to see the results!
Thank you for sharing your experience! 💛 We're so happy to hear that the ordering process was smooth and professional. It’s amazing that you’re already feeling the product working - great things are ahead! ✨ Keep us posted on your results, and enjoy your skincare journey! 😊
The website was super easy to navigate and the products offer all seem so amazing. I'm excited to start using the products I've purchased!
Thank you for your kind words! 💛 We're so happy to hear you had a great experience on our website and are excited about your new products! We can’t wait for you to try them - let us know how you love them! 😊✨
Very easy to order. Love it! Thank you for the social Media showing this product..
Thank you so much! 💛 We're thrilled to hear you had an easy ordering experience and that you found us through social media! Enjoy your product, and let us know if you ever need anything. 😊
I saw your advertisement on IG for a free trial with guarantee- then when I ordered product I was brought into other add ons and subscription before trying to get a discount.
The trial was supposed to be free. The s/h was only supposed to be charged. Then I was charged more than the discounted price for my first trial request.
Please advise
They say free trial they charge me $161.12 for the product that I didn't even order.
For a bottle of collagen
A gummy's and they send me a jar of hair mask they charged me for that first $60 I quickly send them my email that they charge me $60. I don't even want that mask. Can you not send it cancel that order they refund me $55 and then they charge me again for those three products. I have been trying the collagen liquid for 21 days. I haven't seen any results, but I was
Easy questions to find the right products for your needs. And super easy platform to order from. I haven't received my items yet since I placed my order just last night but I'm super excited to try these products.
Thank you for your kind words! We're thrilled to hear that you found the process easy and that you're excited to try your new products. We hope you love them - let us know what you think once they arrive!
Loved how the sight was straight forward and easy to use. Can't wait to try!
Thank you! We're so glad you found the site easy to use. We hope you love your purchase - let us know what you think once you try it!
Too many other products made the purchase confusing and longer.
Very easy process to order. Will see if I like product when it arrives.
Thank you for your order! We're glad you found the process easy. We hope you love the product when it arrives - let us know if you have any questions!
Ordering process with survey to match you with the right product is nice but after I ordered the product I was seeking it went to another survey to earn a discount code for future prochases which is fine. But when I declined the other product they were recommending and got my confirmation it had that product on there and I had been charged. Now I have that money out of my account and I have to either keep it or go through the return process, which I will be doing which I believe is what they hope most will not.
I just ordered to try and I hope it satisfied my expectations.
Thank you for giving us a try! We hope our product meets your expectations and that you love it. If you have any questions along the way, feel free to reach out—we’re here to help. Enjoy!
I just got my order form email to me and it says that I am on a auto refill. There's nowhere to say that I don't want an auto refill. Or boxes to check off on. I want to buy it once. And once only! If I do get an auto refill I will cancel it.
I purchased the pineapple flavor. The product itself is an excellent supplement when it comes to consuming collagen on a daily base. However, the taste of the pineapple is so artificial. I wish the pineapple taste could be a bit more subtle and the price is a bit pricy. Overall, I will have to finish the bottle, in order to find out if my joint, nails, hair will do its magic, just like what the ad says.
Thank you for your honest feedback! We're glad to hear you appreciate the benefits of our collagen supplement. We understand that taste preferences can vary, and we appreciate your thoughts on the pineapple flavor - your input helps us improve! As for results, consistency is key, and we hope you start noticing positive changes soon. If you have any questions along the way, we're here to help!
Its awesome to be able to get my product soon and start getting better. This site is amazing and I'm glad that I was a to order what I liked i had a few hiccups but was helped out and that's greatly appreciated
Thank you for your kind words! We're so glad to hear you’re excited about receiving your product and starting your journey to get better. Your satisfaction means a lot to us, and we're here if you need anything else!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Beauty Products Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That’s awesome to hear! We’re so glad you're enjoying the mango flavor and noticing less bloating after just two weeks! 🌟 We’re excited to see how it works for your skin as well. Keep us posted on your results - we’re rooting for you! 😊