• SpoiledChild

SpoiledChild

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Overview

SpoiledChild has a rating of 2.8 stars from 497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SpoiledChild most frequently mention customer service, credit card, and free trial problems. SpoiledChild ranks 14th among Beauty Products sites.

  • Service
    204
  • Value
    181
  • Shipping
    179
  • Returns
    146
  • Quality
    157

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 29.5%
Positive
28
Neutral
6
Negative
61
120
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How would you rate SpoiledChild?
Top Positive Review

“Wonderful product”

Minnie B.
10/23/24

I was skeptical about trying this product because you get so many fake manufactured out there they claims their products are good. But since using this product my energy level has increased and am able to sleep though the night. My hair has changed slightly and there is less breakage.

Top Critical Review

“Very disappointed”

Laura F.
10/15/24

I did not sign up for an auto refill subscription I wanted to try the product And then decide afterwards So why do I get all these emails welcoming me to the auto refill program? It's very upsetting! I haven't even received the product and already I'm upset!

Reviews (497)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (29) customer service (97) phone number (20)
Thumbnail of user patriciam4993
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

I'm so excited to try out the liquid gold as I've heard this collagen being called...the liquid gold collagen!

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

It’s the best of the best!

Thumbnail of user heatherm2417
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

Waiting to receive my package and get started looking and feeling better! :) I a looking forward to receiving it soon.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Can’t wait for you to try our products!

Thumbnail of user lashawndad2
2 reviews
1 helpful vote
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October 20th, 2022

Poor customer service. No way to cancel orders immediately because no one responds to emails. No changes in skin texture with product use.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi LaShawnda,
I am so sorry about the inconvenience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options.

Thumbnail of user ginah499
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

Everything was so easy to get through the results came fast, and the order went through effortlessly

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Great to hear

Thumbnail of user cynthiab2673
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

I only ordered one bottle but it has me down ordering the same bottle twice, one with a free gift. I only want one bottle

* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Thumbnail of user nickyb72
1 review
0 helpful votes
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July 7th, 2023

Tried to buy from.Won't except prepaid card. Won't bother buying from them ever.Obviously the money on the prepaid card is no good.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com with your details. Put "Site Jabber" in subject line. They will be able to look into your options.

Thumbnail of user tammya588
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

Easy to order. Everything was easy to understand. The explanation of the the purchase and extras was very clear.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Great to hear

Thumbnail of user joycew843
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

My hair is thinning and I tried the E 27 and my hair is growing. My nails is growing. It's a great product.

Reason I chose this business:

I seen it on TikTok. Seen a lot of people using it so I thought I would try it.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

We’re so happy to hear that

Thumbnail of user lindaf2648
1 review
0 helpful votes
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September 10th, 2023
Verified purchase

Not happy they don't get back to you timely when an issue is addressed it appears to be fixed and it is not!

Not happy

* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi Linda! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Thumbnail of user rachelwamboldt7
1 review
0 helpful votes
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October 23rd, 2023

Do not buy, I returned in plenty of time for free trail and they just charged me full price on my credit card today!

* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Thumbnail of user leonors14
1 review
11 helpful votes
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May 11th, 2022

I need to talk to people to cancel this product no need it or wanted was an error abs you charge to much

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi Leonor,
I am so sorry about the inconvenience. Please contact hello@spoiledchild.com and they will be able to look into your options.

Thumbnail of user kirstenf86
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

This product is too expensive to not notice any change in hair or skin. I also felt like it made my scalp itchy.

Reason I chose this business:

Because there were such great reviews.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Thumbnail of user denised1435
1 review
0 helpful votes
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August 17th, 2023
Verified purchase

Maybe I should have been using it a little bit more. But you don't give out no discounts or anything like that, so

* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user cicig5
1 review
1 helpful vote
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March 28th, 2023

The 90 day treatment tracker hair spray or whatever it's called waste of money Don't buy pluss it stinks

Value
Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi,
I’m sorry to hear the products didn’t work for you. Please use this link to download a pre-paid return label on us: https://www.spoiledchild.com/return. Once downloaded, drop the package at the shipping courier specified on the return label.

Thumbnail of user mariac3422
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

Hopefully this is true not a scam because it's scary to buy thing on TikTok and then it's a scam crossing my fingers

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi Maria - I'm sorry if any confusion was caused! We are not a scam. You can also check out more about us on Spoiledchild.com. Please don’t hesitate to reach out to our customer support at hello@spoiledchild.com if you have any other questions or concerns!

Thumbnail of user hollyd601
1 review
0 helpful votes
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October 15th, 2023
Verified purchase
• Updated review

I am so excited about SpoiledChild Products! My daughter, who is an Esthetician highly recommended this to me. So far So Good!

Site is easy to use!
October 3rd, 2023
Verified purchase
• Previous review

Using the website was easy. My daughter who is an Esthetician recommended SPOILEDCHILD to me for my aging skin. I am really looking forward to trying it!

Thumbnail of user cakeninkbarbie
1 review
1 helpful vote
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June 20th, 2023
Verified purchase

I had heard about the company through advertising on my various social media accounts. I must admit that I was very skeptical about the authenticity of the claims made. It was in my maybe or whatever pile of products I'd be interested in giving a go. I was given an opportunity to work with a company over a 3 month period surveying their "liquid Collagen" and to my surprise it was SpoiledChild. I immediately found the texture and consistency as well as the taste completely likeable which is rare in the "health community." I found myself running to the kitchen every morning to take my Collagen supplement. About 2 weeks into taking my supplement I noticed less stomach problems, less mindless snacking and I felt like I was getting more energy for my gym sessions (boxing, spin, hot yoga, barre, weights). I continued to take it as directed and my hair became stronger, longer as well as fuller it shocked my hair stylist it has become so healthy and full, my nails too had become complete night and day from what they were, I didn't even want to get them done because they were just so nice like sheesh. I had less hair fall when styling it and my nails didn't break at all I actually had to start cutting them often. I saw tremendous improvement in my skin as well, it was more hydrated, full/plump, less dull and I feel like I can see my blemishes disappear with my continued use. I was hooked and now I'm a forever customer this is my second order since my first experience I purchase 2 bottles at a time and I try to order halfway through the 2nd bottle as to not run out or have a pause in my routine. It's helped me stay on track with my eating habits I have less desire to eat junk, I have the energy for my hectic mom/wife life, it fixed my stomach pains (Thank God), one of my favorite things has to be my hair and nails growing like crazy my waxing and threading bills are higher but I will never complain because my hair is gorgeous (tehe) and pretty, glowing, clear skin is a bonus. I cannot imagine my life without SpoiledChild now.

Tip for consumers:
It's harder to navigate to find the 2 or 3 bottle offer on the company's website, I'm only able to access that particular product item offering through emails and/or text communications from the company

Products used:
E27 Liquid Collagen mango 2mo supply

Thumbnail of user angelah2293
1 review
1 helpful vote
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October 2nd, 2023
Verified purchase

Tried with my daughter, and liked it, now on my own with the 27 and s33 will write another in 30days

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

You’ll be obsessed with the results!

Thumbnail of user kimberlyj1285
1 review
0 helpful votes
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June 20th, 2023

I love this product it taste great I seen the effort I love it's great going to try more try it I will love it too

Thumbnail of user candicep129
1 review
1 helpful vote
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January 29th, 2023
Verified purchase

I tried product on trial basis didnt like it, made my hair greasy. Returned it was told i wohldnt be charged but i was anyway

Tip for consumers:
Dont do free trial

Service
Value
Shipping
Returns
Quality
Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion.

Thumbnail of user cathys1033
1 review
0 helpful votes
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August 26th, 2023
Verified purchase

I have gotten compliments about my skin glowing and my joints feel less stiff and achy when I take it.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Results never get old ⚡️

Thumbnail of user emilym2065
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

Totally a scam bruh. Didn't inform me of the "pre-authorization" charges that would be charged to my card.

* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Thumbnail of user wendyg650
1 review
2 helpful votes
  • Send Message
February 3rd, 2023

This is a horrible company. Stealing money from customers without sending their awful product! BUYER BEWARE! These people are thieves!

Products used:
Hair oil

Service
Value
Shipping
Returns
Quality
Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

Thumbnail of user katief482
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

I love their company, Great customer service, Great products, A little pricey, but you get what you pay for.

Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

The love is mutual!

Thumbnail of user jeanettet210
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Basically, the only reason I cut back on my purchases is for financial reasons, if that wouldn't be a problem, I'd purchase much more.

They went above and beyond more than once. And I appreciated their kindness and understanding.

Reason I chose this business:

Great products and customer service

Service
Thumbnail of user spoiledc1
Melissa M. – SpoiledChild Rep

That's what we love to hear!

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Company Representative

Thumbnail of user spoiledc1
Melissa M.
Typically responds within 3 days

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